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US Realty Records

How would you rate US Realty Records?
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Kansas
1 review
0 helpful votes
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Excellent
June 26, 2016

We have rented this home for 6 yrs and when we move in they wouldn't sell all thru years. The owners son said his mom would sell to us now if our loan is approved. At this point he wanted 83,000,00. After seeing this he is only getting 62,000. Thanks you guys are spot on!

Date of experience: June 25, 2016
California
1 review
0 helpful votes
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Checking on Grant deed
October 30, 2016

I thought you'd tricked me when I couldn't go back to print the information and instead received a Rate Your Experience page. But you came through after all.
Good job. Sorry I doubted you. Needed this to show Planning Officer at City Hall.

Date of experience: October 27, 2016
Joshua F. US Realty Records Rep
over a year old

Thank you for using US Realty Records Linda! I'm glad we were able to resolve this for you!

New York
1 review
3 helpful votes
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Stay away from them
February 26, 2018

It said before paying that it has all the information in their report but after paying it couldn't find that address when called customer service was told need to go on line but there isn't anything online besides sending emails with no respond. I'm really so ashamed of my self for giving my credit card information to a fraud company.

Date of experience: February 26, 2018
Joshua F. US Realty Records Rep
over a year old

Hi Jhon,

Thank you for your feedback!

There may have been a technical issue while looking for your report.

You will not be charged for a report not received.

Please email our customer service team at "help@usrealtyrecords.com" and someone will be happy to reverse this charge.

Take care,

Customer Support

California
1 review
2 helpful votes
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Scam
February 17, 2017

I was also scammed. Thought I was paying $1.95 but ended up with $20 subscription. Received email saying account was cancelled but no word about refund. No phone response and no live chat. Beware.
Follow up to my original comment above. After several emails I received a refund but I had to be persistent. First this company needs to revamp their website to make it clearer exactly what is being charged. Second the employees obviously don't communicate since today Joshua commented on my review suggesting that if I had asked for a refund I would have got one. Well I did request one and I have received one but someone forgot to let Joshua in customer service know.

Date of experience: February 17, 2017
Joshua F. US Realty Records Rep
over a year old

Hi Kim! We apologize for any troubles you have had using our site. When you purchase a report for $1.95 you are offered our monthly subscription service for $19.95 which you may accept or decline. If you had declined you would only be charged the $1.95 fee and one-time report. Please contact us immediately via email help@usrealtyrecords.com and we would be happy to help you out with this right away. Cancels and refunds are only available if you had specifically requested from one of our customer service representatives.

Thank you for your feedback!

Michigan
1 review
9 helpful votes
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The information I needed
October 3, 2017

We were looking for information about a rental property we were interested in. We received all the information needed to confirm any doubts that we had. The price to get the report was less than a cup of coffee. It's well worth it for peace of mind. I would recommend this site if you want an easy way to get property owner information, price paid, and current value of the home - all in one place.

Date of experience: October 3, 2017
Joshua F. US Realty Records Rep
over a year old

Hi Doreen,

Thank you for your feedback!

Take care,

Customer Support

Michigan
1 review
0 helpful votes
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All I needed
July 15, 2016

It took a bit more time than I expected... not immediate, but the report arrived within 5 minutes to my laptop.

I primarily needed the owner's name and it got that right. Lots of additional info. But I didn't need it.

Date of experience: July 14, 2016
Oklahoma
2 reviews
1 helpful vote
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Added a little more information to what I own. As I am reading the comments to the right it states that many people have been charged for a monthly fee, I am not interested in paying any more fee's. Also my printer is not working with this site to print the report, first page has taken 10 minutes to print. My printer has never done this before.

Date of experience: April 6, 2018
Joshua F. US Realty Records Rep
over a year old

Hi Christoph,

Thanks for your feedback!

Please note you do not have to sign up for a monthly subscription it is completely optional.

Contact our customer service team at "help@usrealtyrecords.com" to get this rectified.

Take care,

Customer Support

Oklahoma
1 review
0 helpful votes
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Property search
July 31, 2016

Good information. Because I had to pay the fee I wish I could have a copy of this report. This property is next door to me and has been vacant for 7 years. We have to report the high grass yard several times every summer to the city to mow. What a hassle this has been.

This report doesn't show unpaid taxes or any other amounts associated with the property. Does this mean all taxes are paid and no liens applied to it?

Date of experience: July 30, 2016
California
1 review
0 helpful votes
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Quick, easy, thorough.
December 7, 2017

Excellent service. This is exactly what I have been looking for to meet my needs. Thank you so much for providing such a thorough product for an inexpensive cost. I will be continuing to utilize the service.

Date of experience: December 6, 2017
Joshua F. US Realty Records Rep
over a year old

Hi Thomas,

Thank you for your feedback!

Take care,

Customer Support

Arizona
2 reviews
0 helpful votes
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`Everything I Needed
December 24, 2017

Excellent site. I was able to get all t he information I needed at one time. T\This is an original El Reno home, built in 1930. My grandson really like it, though it needs a great deal of work as it has been neglected for years. Fortunatly, he is able to make all repairs himself.

Date of experience: December 23, 2017
Joshua F. US Realty Records Rep
over a year old

Hi Sandie,

Thank you for your feedback!

Take care,

Customer Support

Georgia
1 review
0 helpful votes
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Huntsville property info
June 21, 2016

I was initially upset that I had subscribed and deleted my account information. But I was very satisfied with the. 95 product. Since this was a one time look at a property that my wife is inheriting, it was a great overview, although we were disappointed with the value, it could be more realistic than our expectations.

Date of experience: June 20, 2016
Arizona
2 reviews
3 helpful votes
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A BIG RIPOFF
February 14, 2017

They post their fee as. 95 then tack on another fee for 19.95. No mention of that second fee in their ad. Avoid them they are thieves They also reported that the house I was researching was a 3 bathroom home when I know for a fact it only has 2 bathrooms..

Date of experience: February 14, 2017
Joshua F. US Realty Records Rep
over a year old

Hello Mark! We apologize for any troubles you have encountered using our site. The $19.95 is an optional monthly subscription which you can accept or decline at the time of payment. Please contact help@usrealtyrecords.com immediately and we would be happy to take care of this for you in a prompt manner. All the best!

Florida
1 review
0 helpful votes
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Very fast easy and affordable the steps were not hard to follow the information that was given was valuable I would use this service again and refer it to anyone and need of information about a certain or particular property

Date of experience: December 27, 2017
Joshua F. US Realty Records Rep
over a year old

Hi LeMard,

Thank you for your feedback!

Take care,

Customer Support

Texas
1 review
0 helpful votes
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Wish it was more complete
September 7, 2016

Disappointed that it couldn't provide the previous owners name. Also, it says there are 5 full bathrooms. Not true. There is only "one" full bathroom. Why would a house have 2 bedrooms and that many bathrooms.

Remaining information was helpful.

Thank you.

Date of experience: September 6, 2016
California
1 review
0 helpful votes
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Fast an Easy
October 16, 2019

For that change it cost it's worth it you'll get all the info you need! I was looking a getting a home but the recent tenants that was on there way out didn't want to give me the Contact info so I looked up the info using this site an I'm glad I did!

Date of experience: October 15, 2019
Kansas
1 review
0 helpful votes
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I've lost so much. But thanks to the report I received, I'm able to find a course of action where I did not have one, nor did I know what to do until I found this site. Thank you.
I hope this information will help others.

Date of experience: December 6, 2018
Joshua F. US Realty Records Rep
over a year old

Hi Paul,

Thank you for your feedback!

Take care,

Customer Support

Illinois
1 review
0 helpful votes
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Gathering information
July 21, 2016

Just looking for information on the value of my property. Possible refinance. Stumbled into this website. Charged $1.25 for one time report, (i sure hope that is all).
(i like the spell check on this option.)
A lot of information and it should help my search.

Date of experience: July 20, 2016
Illinois
1 review
0 helpful votes
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2018 Information
May 8, 2020

I should have known that there would be a lag in the information provided. The tax numbers were from 2018, too long ago to help me.

It is a shame since the information provided was good and could have been useful if only it was current.

Date of experience: May 6, 2020
Utah
1 review
1 helpful vote
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I was looking for tax information and found what I needed for a very reasonable price, but the next day I was charge a premium membership. I tried to email for support, but the email on the website doesn't exist (it got kicked back to me twice) and when I called on the phone the person was nearly impossible to hear and didn't listen to my issues. I believe I cancelled the subscription but I'm not positive as the person on the phone didn't listen to my issues despite several attempts and was unclear on what he was doing with the account.

All I wanted was a cancellation of the premium membership and a refund of the $20 and it felt like I was getting pushed off the phone the whole time.

I won't ever do work with this company again! I'll be reporting them on my credit card as well and stopping all payments to them.

Date of experience: February 24, 2021
Missouri
1 review
0 helpful votes
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Real time update
March 20, 2018

We just learned that this property was sold but the record has not been updated and are wondering how long an update takes after a sale takes place. I would like to know what the property sold for and who the new owners are as we were told by the family who rented it that it was sold to flippers. This is valuable information for us since we own the adjacent property

Date of experience: March 19, 2018
Joshua F. US Realty Records Rep
over a year old

Hi Denise,

Thank you for your feedback!

The sale information is updated once we receive it from the local county.

Please contact our customer service team at help@usrealtyrecords.com and a customer service rep will be happy to assist you further!

Take care,

Customer Support

Overview

US Realty Records has a rating of 3.9 stars from 1,381 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with US Realty Records most frequently mention basic report, property taxes and reasonable price. US Realty Records ranks 6th among Real Estate sites.

service
28
value
31
shipping
4
returns
3
quality
27