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US Realty Records

How would you rate US Realty Records?
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Florida
1 review
1 helpful vote
Follow Vicki S.
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Rip OFF
October 11, 2018

I purchased a report for less than a dollar, the email, which I have says no further billing. Then, I see they are automatically charging my credit card for $19.95. I called to cancel but the admin person I spoke with says she cannot provide refunds and there is no one else to talk with. Really? Meanwhile, I hear laughing in the background. Needless to say... Do no use this company or this site.

Date of experience: October 11, 2018
Joshua F. US Realty Records Rep
over a year old

Hi Vicki,

Thanks for your feedback!

Please note you do not have to sign up for a monthly subscription it is completely optional.

Contact our customer service team at "help@usrealtyrecords.com" to get this rectified.

Take care,

Customer Support

Pennsylvania
1 review
1 helpful vote
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It appears I purchased a 95 cent review and then ended up with a $30/month membership charged to my credit card. No emails were ever sent on any of the transactions, though when i called they confirmed they had my email address.

Have no recollection of using the site, nor any need.

Date of experience: May 1, 2017
Joshua F. US Realty Records Rep
over a year old

Hi Lane,

When searching for a property report on our site you must enter your general personal information as well as a valid email address and your credit card information for billing purposes. If the account is yours or a family member may have accessed it we can help you directly at help@usrealtyrecords.com. If you feel that someone other than yourself has been using your credit card you should contact your bank immediately.

Thanks,
Customer Support

Washington
3 reviews
0 helpful votes
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Thank u, this is owned by my mother, I grew up on this property, at one time there was a house on that property that housed 9 kids n 2 adults, and we want to keep it in the family, so thank u very much!

Date of experience: November 8, 2017
Joshua F. US Realty Records Rep
over a year old

Hi Walter,

Thank you for your feedback!

Take care,

Customer Support

Massachusetts
1 review
1 helpful vote
Follow SILVIO T.
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I have security system, Solar panel which I dont pay electricity, a median shed, and home water filtration system. All this would increase home value even more. Not bad comparing when I bought it with no down be a VA home loan. 100,000 in pocket

Date of experience: April 14, 2018
Joshua F. US Realty Records Rep
over a year old

Hi Silvio,

Thank you for your feedback!

Take care,

Customer Support

Texas
1 review
7 helpful votes
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Easy and affordable
May 20, 2016

I needed a quick way to figure out the general value of my home as I started the refinance process. This was an easy way to ballpark the value that seem pretty accurate. It is significantly lower than the county "appraised" value, but county appraisals or often off. Nevertheless, I will be having an official appraisal done in the next couple of weeks and I will compare its accuracy then.

Date of experience: May 19, 2016
Florida
1 review
1 helpful vote
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Please do not ruin my totally positive first impression by automatically charging my checking account $19.95/month that I did not choose and do not need. I absolutely respect current homeowner's privacy and may make an offer in case of owner's eventual decision to sell.

Date of experience: November 25, 2017
Joshua F. US Realty Records Rep
over a year old

Hi Helga,

Thanks for getting in touch with us!

Please contact us at "help@usrealtyrecords.com" if you do not want a monthly subscription a customer support rep will be happy to make this adjustment for you.

Take care,

Customer Support

Washington
1 review
1 helpful vote
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RIP OFF! Stay away!
September 18, 2023

We were charged $19.95 A MONTH for absolutely NOTHING.
My husband had tried to find a tax record for our property - not only did he find NOTHING on their site, they've been charging us $19.95/month without our CONSENT OR KNOWLEDGE!

Date of experience: September 18, 2023
California
1 review
7 helpful votes
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Total Ripoff
June 23, 2018

I agreed to pay $1.25 for a report on a property that I was interested in buying because they said they used more records than the free report. The report I received online had LESS information than I had been able to discover via Google searches and when I clicked on the link I was emailed to see my report, I got a -404 error (page not found). I will be disputing this charge with my credit card company and blocking further charges from them (based on other reports of being charged $19.95 once the $1.25 charge was accepted).

Date of experience: June 23, 2018
Joshua F. US Realty Records Rep
over a year old

Hi Marie,

Thanks for your feedback!

I do apologize as you were not satisfied with the report you received.

Please note you do not have to sign up for a monthly subscription it is completely optional.

Contact our customer service team at "help@usrealtyrecords.com" to get your payment refunded and this issue rectified.

Take care,

Customer Support

Florida
1 review
0 helpful votes
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Good information!
July 31, 2016

I needed info on ownership of a home that someone is trying to rent to me from another state! How do I even know if the person claiming to own the property has anything at all to really do with it, and that this isn't just some scam?
I'm going to ask the so-called owner some questions about the home, including the owners name and if he doesn't know the right answers it's just a rip-off in progress, only I'm not giving him a DIME!
Thanks, US Realty!

Date of experience: July 29, 2016
Iowa
1 review
4 helpful votes
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Scam, check your account
February 16, 2017

I thought I was just paying a one time fee of $1.95 for a report, but when I check my account theres two charges of. 95 and 19.95. Not once did i click to sign up for the premium account. I authorized a 1.95 charge not 19.95. Straight scammers for a report that doesn't have much info. One and done with this company. Time will tell if they hold up to their word on refunding me the money.

Date of experience: February 15, 2017
Joshua F. US Realty Records Rep
over a year old

Hi Zach! We apologize for any problems you have come across while using our site. Please know that in no way are we trying to scam our customers. When you purchase a report for $1.95 you are then offered our monthly subscription service for $19.95 which you have the option to accept or decline. If you decline you receive your single report for $1.95 and won't be charged anything else. If you could please contact us directly via email at help@usrealtyrecords.com we would be happy to take care of this matter for you right away.

Thank you, all the best!

Pennsylvania
2 reviews
0 helpful votes
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Finally, cheap and easy!
November 3, 2016

After many attempts to find out the owner of a rental property nearby, this website finally came through. I also learned other valuable things about the property. Some sites charge $30.00 for this info! Glad I found this one.

Date of experience: October 31, 2016
Joshua F. US Realty Records Rep
over a year old

We're happy that you find what you were looking for Selah! Thank you for choosing US Realty Records!

Illinois
1 review
2 helpful votes
Follow Janice W.
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HIDDEN CHARGES
May 20, 2017

The website indicated I would be charged $1.25 to download information on a single property, but when I finished signing on, I received a $. 95 charge along with a second $19.95 charge, both of which I did NOT see when signing on. I immediately called their 800 number and an associate was very kind and agreed to refund the charges. I was sent an email indicating the charges to be removed. I will watch my credit card to see if, in fact, they are.

Date of experience: May 20, 2017
Joshua F. US Realty Records Rep
over a year old

Hello Janice,

Apologies for any misunderstanding you may have experienced. I'm sure that our customer service expert has already then explained to you that when you purchase a report for $1.25 you are then offered (in a separate window) an option to join our monthly subscription service for $19.95 per month. If you agree to the terms, you are thereafter charged $19.95 per month for unlimited reports. I am happy to hear this has already been taken care of for you. Please know that we are not trying in anyway to scam you and that the charges are indeed shown in the payment window before purchase. If there is anything else we can do for you please contact help@usrealtyrecords.com.

All the best,
Customer Support

Colorado
1 review
0 helpful votes
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This was very fast with very little information needed. It gave me much more information than I was expecting. Very pleased. I requested a basic report, I'll keep an eye on my account just in case. It would be very easy to push the wrong button

Date of experience: April 7, 2018
Joshua F. US Realty Records Rep
over a year old

Hi Dawn,

Thank you for your feedback!

Take care,

Customer Support

New Jersey
1 review
0 helpful votes
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Porperty Value in North Philadelphia
July 9, 2016

I was expecting a simple 2 statement report showing the property value, but US Realty Records exceeded my expectations with not only my initial request, but additional information regarding schools and demographics that I didn't expect to receive. Thank you!

Date of experience: July 7, 2016
Massachusetts
3 reviews
6 helpful votes
Follow Eileen H.
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I looked up my own house! It was brand new when I bought it 7 years ago and I personally know the family that formerly owned the land that my house was built on. The report listed the current owners as people who live in another state! I only spent $1.25 for the "basic" report, but the site was relentless in trying to convince me to buy "additional" information. Total BS!

Date of experience: October 19, 2017
Joshua F. US Realty Records Rep
over a year old

Hi Eileen,

I apologize as it sounds as if you experienced some issues with our product.

Please contact our customer support team at "help@usrealtyrecords.com" and someone will be happy to assist you with this.

Take care,

Customer Support

Virginia
2 reviews
0 helpful votes
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Didn't live up to the hype
June 16, 2016

Since we own this house, I know what it looks like. The site shown on page one is the area BESIDE our house, and not even on our property line. It doesn't name the years the previous owner owned it or the realtor who sold it to us. Glad I only 'bought' one report and not a monthly subscription. Now will be sure to peruse my next credit card statement to be sure I was only charged one time.

Date of experience: June 16, 2016
South Carolina
1 review
0 helpful votes
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Old Home Place
July 24, 2016

I grew up at 252 s central ave and wanted to know who owned it now and what it was worth. We sold it in 1957 for $8000. I hate that it has gone in such disrepair. I thank you for the great information and the fast service. Wish I could buy it and fix it but at 78 I'm too old and my family is all in SC. Again thanks for making my day.

Date of experience: July 23, 2016
North Carolina
1 review
0 helpful votes
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Myhomevalue
May 7, 2016

I lived here with my dad who passed away last September. I'm being intimidated to leave, etc.im trying to do improvements I wanted to do for daddy, and my sister has done everything to interfere. I loved my dad n it isn't about. Me or her. It's about him, Johnny Cannon. I wanna honor, respect him. And say our goodbyes. And sell this property

Date of experience: May 6, 2016
Texas
1 review
0 helpful votes
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My request for the valuation report for this property was received in a very quick span of time. I opted out of monthly membership though. I don't think I need further. However, if I find it necessary in the future I will most definitely return to UsRealtyRecords.com! Thanks!

Date of experience: February 19, 2018
Joshua F. US Realty Records Rep
over a year old

Hi Susan,

Thank you for your feedback!

Take care,

Customer Support

Texas
1 review
0 helpful votes
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I tried to request a single record for 95 cents and when I accepted it I was signed up for a monthly service costing me $19.95 a month for 4 months by the time I caught it. They did return one month. That was great of them, right. So, one record I requested for 95 cents, which they did take from my account as well, did cost me $60.80. Bank won't do anything because they said there is a hidden button that tells you all about how they intend to take your money.

Date of experience: August 22, 2016

Overview

US Realty Records has a rating of 3.9 stars from 1,381 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with US Realty Records most frequently mention basic report, property taxes and reasonable price. US Realty Records ranks 6th among Real Estate sites.

service
28
value
31
shipping
4
returns
3
quality
27