US Postal Service

This is my first review of USPS but not my first bad experience... just the one that made me act... Past experiences include delivery to an address miles away, lost deliveries, and absolutely no customer service. This time a Christmas present arrived in Customs on DEC 11 and Released on DEC 12. It was to arrive on DEC 17. Today is DEC 24th and the gift is still awaiting pickup by USPS. The lazy bureaucrats at USPS have failed again and continue to waste our Tax dollars (they are subsidized by us!). Supervisory Personnel that I have encountered are always in CYA mode.denying any responsibility and failing to take corrective action...and, like the parent organization are difficult to speak with (if you can get ahold of one). Thank you USPS for making this a memorable Christmas.
Disclaimer: Most Local Postal Delivery personnel are friendly, helpful, but stymied by bureaucratic supervisors.

Upon receipt of package, the outside of the box was damaged in several places. These boxes are used to help store the item and keep it protected. Please see attached photos.

I have no idea what is ailing the USPS now as Covid-19 cases have consistently dwindled. Needless to say it is nerve wracking to be waiting on a package that has a value of $150+ and the item itself is unique.
I check the tracking number daily and no updates. Still showing that it was mailed & made it to a USPS distribution center, that's it. No further updates since 2/25/22. The item was shipped from the seller to me on 2/21. To have to wait over 7 days for a package from North Carolina to Arkansas is ridiculous. I really believe the USPS is crippled by its own logistics SOP. I keep hoping things will get better but nothing changes. I gave 3 STARS based on the USPS delivery carriers in my small town of Osceola Arkansas. They really try hard & are very approachable.

I buy a lot from ebay and almost every package I get is mis-sent and it's a day or two late and it's not once in a while it's with almost every package, I can't believe they can't get their s*** together! I'm really getting tired of it. They always missend it to Owensville Mo. I live 25 miles from their then they resend it to Columbia MO. Which is 70 miles from me. I would never use your service again if I didn't have to. Some body is dropping the ball!

I mailed a package to my son for Christmas and it was sent back to my door step with absolutely no reason for why it was returned. I tryed calling but cant get a actual person to speak with and the automotive crap doesn't offer the option to get to a real person if there even is one. Such a complete waste of my tax dollars. We need to defund the U.S. P. S, I'm now going to pay U. P. S once to get it right! I'd rather pay more for good service than be taxed weekly for crap service... Huber Heights ohio on Fishburg is my U.S. P. S loction shame on them!

! since DeJoy as postmaster general took over the post office I mean the service really really sucks! President Biden really needs to get rid of this lowlife!>> the holidays are coming to. Service going to get worst!>>I don't see President Biden doing anything to get rid of this piece of $#*!! Now you pay for priority mail and instead of getting her 3 to 4 days. Now it take's get here 5 to 7 days. Now. You should just pay for regular mail it's going to get here late anyway! Legal extortion! Smfh!

In a period of a month i have use usps next day delivery express supose to recice package by 6pm the first time i was supose the get it thursday by 6pm i came 4 day lat3 got miss handle hat to cancel vacation due to late delivery i decisr to give another change this time friday by 6pm is saturday and pqckage still half way of destination it means usps dont care so next time ill use fed ex because usps costing me money

The ladies down at the Fallston, Md Post Office are always going the extra mile to make sure everything is handled in a timely manner for the customers. If you need help with something whether it's dealing with tracking numbers that are messed up, misinformation on their website, things stating they've been delivered to their PO when in fact, it hasn't been delivered at all! Sometimes, getting your packages nowadays with the delays in shipping because of the COVID-19 and the voting issues with our government. No matter what issues I have, I've consistently been treated with the upmost respect. Miss Lynn(or any of the other ladies at the front counter) ALWAYS make sure they take their time with each customer. Treating each customer as If that customer has priority when dealing with each person. I will most days go out of my way to go to this post office based solely on their suburb customer services!

USPS never fails to make sure that they're atleast 1-2 days late, if we could do away with USPS the world would be a better place. They deliver mail, we should just give that responsibility to UPS and I bet that would end racism. Also the workers are always in an ugly mood, which projects what the company is all about. I just want my packages on time that's it. Being a company for 52 years and still can't find a system to get customers a package on time. UPS if you're reading this your run the delivery world, your Lebron James and USPS is Nick batum. Thanks for reading my rant God bless.

I ordered a small drill and countersink. Items were shipped to destination post office. Then shipped 2 hours north of destination. Then shipped back to an hour south of destination. Was scheduled for delivery on February 10th its now the 13th and no package. I need this item for a job I'm working on. So I'm on hold and as lost as my package.

Two examples of how USPS helps customers:

1. Went to the PO to pick up a package. Saw no pickup window, stood line a long line, got to the counter, was sent to the other end of the floor to the "offocial package pickup window" which had no sign. Asked why they couldn't make a sign and was told, "Oh, a sign requires that someone study the request and that a committee approves it."

2. Had a package shipped to me with tracking that didn't update in two weeks. Called USPS, had the usual fight with the automated system that wants you to spend 27 minutes listening to USPS ads and not speak with a real person, then got to speak with an agent. Told her of my concern, gave her the tracking #, and she said, "Let me look into that for you!" Minutes later she comes back and says, "Sir, your tracking didn't update, I don't know why." I reply, I know, that's why I asked USPS for help with this." and got, "We can only tell you what you see yourself when YOU track." Freaking woop-de-doo.

USPS has the most incompetent costumer service I have experience anywhere. It is worst than calling RMV which is been a benchmark for a long time. But certainty USPS has the title for incompetency and unreliability. Kdos to you guys. Cannot wait for the moment you get sold/privatized so your agent's rears can be properly and merciless kicked.

Dont bother getting insurance on you package. No one will talk to you about your claim. No one answers phones. One person actually hung up on me. You have to prove what you shipped. The value. How you paid for what you shipped. Receipts, pictures of what was shipped, the address label. I provided a receipt but it didnt indicate the form of payment so I was denied. The PO insisted they delivered the package but they couldnt prove it and the adressee never received the package.

I receive three subscriptions that all come within a day or two of each other or at least is supposed to. One is my subscription to Cirkul and usually arrives on the 11th with the books I get for grandchildren from the Dolly Parton imagination library. I got the books but not my Cirkul. It's has now traveled all over Indiana and just checked on it to see it's now in South Carolina. I'm very upset as it should of went straight to Evansville then Owensboro to Beaver Dam Ky. Why is that so hard to do? Please do better USPS

It is currently end of my sophomore year, i was having an odd day and really wanted some fun people to sign my yearbook. Then... the mailman pulled in. Instantly an idea popped in my head, "GO GET HIS SIGNATURE", and that is exactly what i did. Our school mailman signed my yearbook, it made my day, it made my YEAR. Thank you so much Jeff the mailman for being a great mailman!

I am surprised how these stupid people deliver election mail. Very disappointed. Even I chose Priority mail express. Still did not deliver after one week. What a bunch of dirt bags.

Nothing, and when I say "NOTHING", I mean not ONE of my packages has been delivered on time or even within a reasonable amount of time this year. Not with First class, not with Media class and specially not with Priority mail. It is even more baffling that as the rates have gone up service has gotten worse. I do not dare try Express. Specially at those rates. At present, my household has 11 packages that have been sitting at some distribution center for over 3 days. Some have left the distribution center just to be redelivered to the same distribution center a few days later. I have had two packages misdelivered and no attempt from the post office to find them. By-the-way, I filled a claim and 10 days later I have yet to hear a word from the USPS.

I think it is time for a major overhaul of the USPS including giving it to another company to run it. In the mean time I will refrain from using them or ordering from companies that use them. Enough is enough.

West Richand mail service is terrible. They won't pick up mail from our box. They put the flag down and leave it. They won't try to deliver a certified letter. They just leave a copy of the wrong pick up slip. They rarely deliver the mail pictured to be delived on the day they say it's coming. It seems they purposely hold packages back a day so they can work overtime? They were driving around with trick or treaters at 8pm( we get about 170 treaters every Halloween). Today our mail was crammed in our box and soaking wet.

I would LOVE to give this one negative stars. My company was hired to perform construction work for this company back in 2021. We performed work there and they have refused to pay us ever since.

If a company can't (or refuses) to pay their bills, why are they still in business? Everyone should know this about this Green Valley USPS.

This company is a disgrace! And if you're a contractor, vendor, service professional - DO NOT PERFORM ANY WORK FOR THEM BEFORE YOU RECEIVE PAYMENT!

THIS COMPANY DOES NOT PAY THEIR VENDORS!

This is the second time this has happen to me within the past three months. The first time I gave USPS the benefit of the doubt but twice within the past three months is totally unacceptable. This is not like I just mailed a package off but I paid both times for the item to be expressed delivered and each time they failed me, yes of course I can get a refund but that is irrelevant because if I did not need the packaged to be delivered express then I would not have paid for it. Last time I will put my trust in USPS, because this was a very important package. From now on I will go with the trusted one, FedEx. So warning to all do not bank on USPS to get the job done!