From the business
Diagnosis & Repair The one stop comprehensive diagnostic & repair station for your computer and connected devices. We? ۪ll fix anything!
US Global Tech Reviews Summary
US Global Tech has a rating of 3.9 stars from 2,817 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with US Global Tech most frequently mention excellent service, great job and pop ups. US Global Tech ranks 3rd among Tech Support sites.
The Tech person was amazing very pation with me, very good customer services am very please, Thank You
This was my first time using USGlobalTech. It was a great experience - very patient and helpful.
Fantastic service! Melanie was extremely patient with me. She explained in detail every step she went through.
The technician directed me to the area of expertise that was required to solve my issues. Than guided me through so that I understood how to apply it to my needs.
Melanie Green is an exceptional technician and incredibly adept at her job. A very important point is that besides being a brilliant star in these dark days, she is sweet, fun to talk to and compassionate. I am the last live person out of the World Trade Center (North Tower) alive but barely. Her love for her job and" Our People" of the U.S.A. is to be commended. Bravo Ms. Green, thank you and God Bless You and Yours. - Jose Vidal Maseda.
My issue was solved
I was very pleased with the service I received. My computer had slowed to just above stop and needed assistance. It was given to me and my computer had excess malware that was removed and my computer should be up to speed when I go on it again. I am very thankful that technician was able to find the problems it was having and fixed it so that it will notify me if I again have these problem. My problem was to the extant that my Norton application was removed from my computer by the malware!
Great service! Highly recommended. Jason did a wonderful job. He worked relly hard on my conputer and took the time to answer my questions.
Melony was terrific.very patient and helpful in solving our issues...we call her our hero
So far I am quite satisfy with the work they did and they were two very nice people Jennifer and Roland they
Were polite and quite easy to work with I had no problem everything went smooth all the way I would recommend US global anytime Thanks.
I received a really nasty e-mail saying they had my passwords and was threatening to expose all this stuff and wanted 4,900.00 not to put it on the web etc. The first thing I did was call the law, because none of what they were saying was true. They said they could do nothing so I called your office for help.
Thank you for your service. Now I will go back and change all my passwords and make them stronger.
Thanks once again.
Ann the person who took my call was vibrant,friendly,courteous & very reassuring that your company will be
Able to help with my problem " pronto ". She told me & explained the fees & the best plan & gave me a
Good price since I cannot afford much. She assured me that a senior tech will be working with my computer
& printer & will be done in 4 hours. The senior technician is Jason, another pleasant & very helpful young man & together we worked thru the problems & got my problems solved.
Thank you very much for your help Ann & Jason. Stay safe & healthy.
Evelyn Snyder
I am totally satisfied by US Global Customer rep Josh and Jason, the technician that handled my case. They were very professional, had patience with me and ensured that my computer performance was as good as new.
She did good job
I'm so heepy
When I contacted US Global Tech I was having terrible issues with my computer. The tech explained to me what I needed done to my computer. The service was completed quickly and courteously. I am happy with my experience. I really appreciated the personal touch of receiving call backs to check on how my computer was running.
We were finally contacted by Andrew after two others were trying to help us and left us hanging! Thanks to Andrew, you have been saved by a cancellation in service and payment! "Kudos" to Andrew and a personable thanks from Dave & Toni from Sun City AZ.
Moving forward, is it possible to have Andrew handle any future problems?
PS - Andrew is an asset to your company, hopefully you understand and acknowledge that!
Spoke with Jason your tech and he was extremely patient with me in getting this non computer savy senior back on line. It took several hours of his time, and relieved a lot of my anxiety during this corona virus period. Thanks a lot from and I express my tremendous appreciation for all the service.
Roger was wonderful! He saved my life from really bad guys. He is a genius!and really nice too!
Cess has been fabulous! I am very pleased with the service I received today! And also a shout out to Joe!
Thanks!
Kathleen Bettinger
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members