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From the business
Diagnosis & Repair The one stop comprehensive diagnostic & repair station for your computer and connected devices. We? ۪ll fix anything!
US Global Tech Reviews Summary
US Global Tech has a rating of 3.9 stars from 2,817 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with US Global Tech most frequently mention excellent service, great job and pop ups. US Global Tech ranks 3rd among Tech Support sites.
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Next time I will mention the time zone differences on call back instructions but the techs were fantastic.
FANTASTIC SERVICE... AS ALWAYS... Your Techs are the BEST!
Great (as usual) Solved the problems I need to have solved.
Technicians very knowledgeable and helpful.
Very savvy people.very helpful,did the job
The USGlobal team were excellent. The guidance from start to finish was clear and easy to follow. Techs Ram and Mary Ann were always polite and patient with me. I would recommend this company to everyone I know that would have a computer problem.
John and Rod are very nice to lead me through the problems I had and what is amazing is having the opportunity to actually watch some of their actions and results. They are like clock work in motion,the way they do their work with such precise movements.
Very nice and helpful
Rodell was fantastic. Very thorough and dedicated to taking good care of me. Give her a raise!
Cess,she was very good. I was able to understand her. Good thing I don't have to do anything. Cess,she was very good. I was able to understand her. Good thing I don't have to do anything. Cess,she was very good. I was able to understand her. Good thing I don't have to do anything.
Needed my computer cleaned and McAfee installed
I did not expect it to take 5 hours but when the Tech explained they were working with other customers it made sense however I had to re-adjust my day to an afternoon schedule
It took nearly 12 hours for the techs to connect my new Canon printer. I started at 2:30 p.m. March 21. I was initially told all the techs were busy and would call me back in 10 to 15 minutes. After 45 minutes, I called again from my landline and was told pretty much the same thing. After about 20 minutes Dan Roberts called me and started to work through the issues with no satisfaction, saying my computer needed to be cleaned up. He said it would take two to three hours. After five hours I called him directly and left a message He called back with 10 minutes saying the cleanup was still going on and he couldn't give me an estimate of how much longer it would take. I said I'd be going to bed soon and he agreed to call me on March 22 after 10.a.m. However, I was rudely awakened at 12:15 a.m. by Mary Ann D. Who spent until 2:05 a.m. working with me to resolve the problem. It was finally resolved and both my desktop and my laptop are capable of printing to the new printer. That's the reason for two stars, otherwise I'd have rated it lower. Am I happy my printer works? Yes. I am not happy to have been wakened from a sound sleep to work on it.
I really appreciated all the help I received from Dan Robert.
Excellent tech support from Kirk Douglas ( 3-16-2019) and Patrick 3-21-2019
Excellent tech service. Knowledgable and polite. Thanks!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members