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US Global TechReviews 2,817

3.9

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Diagnosis & Repair The one stop comprehensive diagnostic & repair station for your computer and connected devices. We? ۪ll fix anything!


usglobaltech.com
Raytown, Mo, United States
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US Global Tech Reviews Summary

US Global Tech has a rating of 3.9 stars from 2,817 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with US Global Tech most frequently mention excellent service, great job and pop ups. US Global Tech ranks 3rd among Tech Support sites.

service
9
value
9
shipping
6
returns
5
quality
8

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Judy J.
16 reviews
0 helpful votes
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I am very non-techy and had totally forgotten that I haven't renewed my anti-virus protection for some time. Also, I was notified by my bank that they had been hacked and my financial information might be in jeopardy. In addition, my computer was experiencing lots of pop-ups, referring me to different websites etc so it was very irritating to use my computer. Tonight I got a message from McAfee that it was time to renew my subscription. I was very grateful to get that reminder as at that moment I was unable to access my banking site. Joe Wilson helped me to purchase the protection I need for 12 months plus repair my computer and clean up all the viruses and hacking attempts. I deeply appreciate their help. I have made myself a reminder to check again in 4 months instead of waiting so long to clean up my computer.

Date of experience: May 18, 2019
Vincent R.
13 reviews
0 helpful votes
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The technicians were highly professional
May 18, 2019

The technicians were highly professional.

Date of experience: May 18, 2019
Cecelia G.
1 review
0 helpful votes
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I was very happy with the tech that took care of my problem. He was very courteous and patient with me.

Date of experience: May 18, 2019
joe b.
1 review
0 helpful votes
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Gladice was very helpful
May 18, 2019

Gladice was very helpful

Date of experience: May 17, 2019
Cynthia P.
15 reviews
0 helpful votes
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Gladice started last night she called back today and completed.

Date of experience: May 14, 2019
Diane P.
21 reviews
0 helpful votes
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I thought I was speaking with a representative from Norton Security and was guided to USGlobalTech. Laurence was respectful, knowledgeable, friendly, and helpful. Jan is the person who actually did the cleaning up of my computer. He, too, was a very good representative of the company. I would feel comfortable working with either of these people again and would recommend your service. I am confused about the Norton/USGlobal relationship, however.

Date of experience: May 14, 2019
kay L.
1 review
0 helpful votes
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Gladice was awesome!
May 15, 2019

Gladice was awesome! I am not very tech savy and she was patient and very helpful!

Date of experience: May 14, 2019
Sally M.
6 reviews
0 helpful votes
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Lawrence was very patience and courteous with me and my limited knowledge as well as focused on finding an answer to the printing problem I called about. Through asking me several questions he was able to determine that my computer had a virus or something running in the background and would need cleaning. I was very happy with his professionalism and determination to help me. An Ad Blocker was also added so the viewing on my computer is much more pleasant now. And it fixed the print problem!. Thank you. I am very satisfied.

Date of experience: May 14, 2019
Greg O.
11 reviews
0 helpful votes
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It works well, And it didn't take them vary long to fix it. I am very happy with the service.

Date of experience: May 13, 2019
Thomas S.
6 reviews
0 helpful votes
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Gladice was very knowledgeable and helpful
May 14, 2019

Gladice was very knowledgeable and helpful. My computer was a mess and she did a great job cleaning it up.
Thomas Smith

Date of experience: May 13, 2019
Corinne G.
1 review
0 helpful votes
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Problems with my computer being slow and not connecting to the internet on certain sites. Was taken care of by a very persistent Global Tech person. Thank you.

Date of experience: May 13, 2019
Walter A.
15 reviews
0 helpful votes
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Gladice was highly professional and persistent in solving my problem.

Date of experience: May 13, 2019
john a.
1 review
0 helpful votes
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...
May 13, 2019

Date of experience: May 12, 2019
donna m.
1 review
0 helpful votes
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Very good loved the young man that helped me, a great person to talk too and very helpful also

Date of experience: May 11, 2019
Gary P.
10 reviews
0 helpful votes
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Very professional withclear explanations and very thorough. Excellent Work!

Date of experience: May 9, 2019
Brenda O.
1 review
0 helpful votes
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I HAVE NEVER HAD more pleasant experience
May 9, 2019

I HAVE NEVER HAD more pleasant experience. Thank you Dan!

Date of experience: May 9, 2019
Kathy V.
4 reviews
0 helpful votes
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NEVER HAD A BETTER EXPERIENCE WITH Professionals that where so experienced and helpful. THANK YOU.

Date of experience: May 8, 2019
Margaret G.
17 reviews
0 helpful votes
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May 9, 2019

Date of experience: May 8, 2019
Victoria A.
10 reviews
0 helpful votes
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I had originally called in relation to hp ink and when I talked to person on phone was directed to US Global.
The service was excellent and while I had a very important meeting to attend Eileen and Jan cleaned up my computer for browser hijackers. Upon return, Jan give me extremely important information and directions on how to recognize and avoid browser hijackers. I took notes and was given hands on instruction on how to use ABP. Thank you.

Date of experience: May 7, 2019
Lisa P.
17 reviews
0 helpful votes
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Melody was so helpful so nice and fix the computer!

Date of experience: May 7, 2019