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US Global TechReviews 2,817

3.9

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From the business

Diagnosis & Repair The one stop comprehensive diagnostic & repair station for your computer and connected devices. We? ۪ll fix anything!


usglobaltech.com
Raytown, Mo, United States
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US Global Tech Reviews Summary

US Global Tech has a rating of 3.9 stars from 2,817 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with US Global Tech most frequently mention excellent service, great job and pop ups. US Global Tech ranks 3rd among Tech Support sites.

service
9
value
9
shipping
6
returns
5
quality
8

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Barb H.
1 review
0 helpful votes
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Thanks...
June 12, 2019

Thanks...

The agents really worked to get the printer working.

Date of experience: June 12, 2019
alice Y.
2 reviews
0 helpful votes
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Great patience with me!
June 12, 2019

Great patience with me! Thank u

Date of experience: June 12, 2019
Ray E.
20 reviews
0 helpful votes
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My representative was very very helpful and hopefully after this survey and I try to use my computer it will be faster as well as I was having problems printing some word documents and I had forget there was a drop down box I needed to use and we cleared that up as well so everything should be great now.

Date of experience: June 11, 2019
Italy
2 reviews
0 helpful votes
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Can't recommend
June 11, 2019

It doesn't look like a professional service. Especially I didn't like their unfriendly customer support centre.

Date of experience: June 11, 2019
Julie U.
19 reviews
0 helpful votes
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I received help promptly and with courtesy, yet very quickly. I was contacted in follow-up later in the evening as promised. And my questions were answered completely each time I had a question. This was an excellent experience.

Date of experience: June 11, 2019
Brigitte P.
1 review
0 helpful votes
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I am very satisfied the way the technician approached the issue cleaning up my computer. I was aware of that the computer had problems and also afraid of viruses etc, after the session was finished I enjoyed working on my computer.
Thank you!

Date of experience: June 10, 2019
Rose W.
12 reviews
0 helpful votes
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The help I got was done with much patience and courtesy which I deeply appreciated since I'm so computer ignorant. John put up with having to repeat instructions with respect and kindness Thank you for your help.

Date of experience: June 10, 2019
Jeanne D.
5 reviews
0 helpful votes
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Very good service
June 11, 2019

Very good service. Was able to get my computer up and running... virus free...John was great!

Date of experience: June 10, 2019
Lori C.
1 review
0 helpful votes
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MY Epson WF3720 was printing great until 3 weeks ago.
CONTACTED USGlobal Tech for help. Took a while but at the end the issue was totally fixed. I can now print from my Iphone and my Itablet.
I have never had a contract for computer support before. I cannot deal with technical issues. I signed the contract for a year recently and I am so so happy I did. I cannot believe I didn't have this help all these years before.
I will be renewing at the end of my year.
THANK YOU ALL TECHNICIANS for your experience and helping people like me.

Date of experience: June 9, 2019
Mr a.
1 review
0 helpful votes
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Gladice Lace was very patient, helpful and easy to understand. - Mrs. Richardson

She made our experience pleasant and unstressful. - Mr. Richardson

Date of experience: June 9, 2019
barbara N.
1 review
0 helpful votes
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OMG they were so great!
June 9, 2019

OMG they were so great! Had an issue with virus and could not access Malware so I called them. They fixed the problem! Fantastic!

Date of experience: June 8, 2019
Billy G.
1 review
0 helpful votes
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Your technician was extremely persistent in solving my problems with my virus-ridden computer and expert in setting up the printer. I am eternally grateful for his tenacity.

Date of experience: June 8, 2019
mary H.
3 reviews
0 helpful votes
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It took all day He was very good and patince to get this fixed Thank You for all of your Help

Date of experience: June 7, 2019
mardie I.
1 review
0 helpful votes
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Dan was great
June 7, 2019

Dan was great

Date of experience: June 7, 2019
Saved f.
1 review
0 helpful votes
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I began my experience buy purchasing a new computer that has scanning but needed tech help to access. The tech who responded was from US Global Tech and realized immediately that my computer had not been cleaned for a very long time, like years. In order to install the HP printer scanning capability it needed an overhaul job. I trusted the tech with this process and paid for my computer and my spouse's computers to receive the overhaul. My computer took about 4 hours and I watched some of the process. It was very interesting but all way beyond my skills. Soon we will call for my spouse's computer cleaning and overhaul which I am sure will be a similar time period. I am very pleased with what I have observed of the process and feel confident that my computer was saved today. Thank you and I give A+ to the techs and their patience.

Date of experience: June 6, 2019
Betty I.
13 reviews
0 helpful votes
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I had a great deal of issues with my printer and laptop. Your tech support was extremely helpful in correcting my problems and cleaning up my computer. My wireless printer was not working, and you found the problem and fixed it.

Date of experience: June 6, 2019
Maki V.
1 review
0 helpful votes
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Ms. Gladice is great!
June 6, 2019

Ms. Gladice is great! She helped me nicely and patiently. It would've been better if I could see the evidence that removed the virus.

Date of experience: June 6, 2019
Sandy M.
5 reviews
0 helpful votes
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Robert was very courteous and helpful
June 6, 2019

Robert was very courteous and helpful. He answered all of my questions and was very knowledgeable. He cleaned up my computer and put it back in good running order. I would be very happy to contact USGlobalTech.com in the future should I have any more problems. Thank you.

Date of experience: June 5, 2019
Terry S.
2 reviews
0 helpful votes
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Gladice was unbelievably helpful very intelligent knowledgeable and so polite and kind and you could not ask for a better representative! I would immediately give her a raise for her assistance and knowledge about many issues! All I have to say is Gladice is a wonderful associate for US Global Tech and should be advanced in her position very soon!

THANK YOU

Terry

Date of experience: June 3, 2019
Neta G.
1 review
0 helpful votes
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So far I am completely satisfied, Arjob did a fine job. My computer is working fine.

Date of experience: June 2, 2019