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US Global TechReviews 2,817

3.9

From the business

Diagnosis & Repair The one stop comprehensive diagnostic & repair station for your computer and connected devices. We? ۪ll fix anything!


usglobaltech.com
Raytown, Mo, United States
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US Global Tech Reviews Summary

US Global Tech has a rating of 3.9 stars from 2,817 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with US Global Tech most frequently mention excellent service, great job and pop ups. US Global Tech ranks 3rd among Tech Support sites.

service
9
value
9
shipping
6
returns
5
quality
8
Utah
1 review
0 helpful votes
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I am pleased that this was done so fast! I am old and found that your people were very patient with me and were willing to give me the help and answers I needed. Thank You!

Date of experience: August 13, 2020
Randall L.
1 review
0 helpful votes
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Very helpful original problem was fixed but a couple of days later i was going to buy a new computer but now with this computer being fixed i should be fine.

Date of experience: August 9, 2020
JOHNNY L.
2 reviews
0 helpful votes
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Outstanding customer service given by the tech
August 7, 2020

Outstanding customer service given by the tech. Justin. USGlobal Tech continued to stay in touch with
Me as customer. Justin and his techinian continued to monitor me by calling me to ensure that
All issues that I was encountering was resolved.
Because of their OUTSTANDING customer service; I will highly recommend USGlobal Tech to
Anyone that need help with computer problems
Thanks so much USGlobal Tech ( Justin) has surely made any problems that I had was taken care of in a
Timely mannner. Sincerely Mr. Johnny Lewis. HIGHLY RECOMMEND USGLOBAL TECH. TO ANY ONE..

Date of experience: August 7, 2020
Ruby F.
3 reviews
0 helpful votes
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I got a notice concerning my account maybe hacked was transferred to Eric to check my system, he assured me that some one was trying to hack my account. Therefore, he took the time to offer me a service that would protect my computer from being hacked in the near future. I am happy that I took Eric's advice and purchase monthly premium service to fix my problems concerning my security.

Date of experience: August 5, 2020
Devin W.
2 reviews
0 helpful votes
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Very fast and very effective
August 5, 2020

Very fast and very effective.
Technician is very good at explaining the issue and how you can prevent more issues.

Date of experience: August 4, 2020
kathy W.
1 review
0 helpful votes
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John helped me with computer and printer
August 3, 2020

John helped me with computer and printer.

Date of experience: August 2, 2020
Charles B.
1 review
0 helpful votes
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I purchased an eset, software for my 10+ years old compurter and had an issue downloading. I reached out to US Global Tec. Where I got in touch with Mitch Robinson. She helped with installing the eset, but my computer need to be clean up. Mitch turned me to Tech "Geeksolder 27 who stayed with me all nigh thru the morning hour to get my computer up and running.
Three days later I had to reached out to US Global Tec again to fix a little glitch in the system; another Tech took the called who name I do not have at this time. And he fixed the problem and my computer is now up and running the way it are to run. I must say all the staffs were very professional and polite!

Ms. Mitch Robinson did a follow up twist: (1) the day of my first service and (2) the day after my second service. I am a satisfied customer and will always refer you when needed.
Thank again

Sincerely yours
Charles Barnett

Date of experience: August 1, 2020
Leslie P.
1 review
0 helpful votes
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I was recommended by by a good friend so I called and asked for Justin who did a great job on cleaning up my computer the first time and the came back to do a finale clean p. Both time he was very professional and polite and explained every ting. He was good a call backs to make sure everything was running well. I will keep this number and will call again if I ever need help again. Justin did a great job

Date of experience: August 1, 2020
Ken B.
2 reviews
0 helpful votes
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Justin was very patient and helpful in solving my problems, both with the installation of Webroot
Purchased from Best Buy and with the viruses I "collected" having tried to install it on my own prior to working with Justin. I am frustrated, not with Justin, but with the fact that in the "old days" a customer got a disk, plugged it into the computer and loaded the software myself. This turned into a horrendous operation consuming hours of my time and additional expense in excess of the original cost of the program itself.
{I paid $ 49.95 for 2 years of Webroot...$ 69.96...JUST TO INSTALL THE DARN THING!}.

Once again...Justin was great to work wirh. It was the overall difficulty installing the software that, in my estimation, should NEVER have been the problem it was!

Date of experience: August 1, 2020
Lin W.
1 review
0 helpful votes
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I found Justin very knowledgeable and helpful and I fully intend to use him in the future every three months to clean my computer. Thanks, Lin

Date of experience: July 31, 2020
Dennis W.
1 review
0 helpful votes
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Some difficulty (mine) in following the instructions on the phone. When successful I got the information I needed and the problem was solved

Date of experience: July 31, 2020
Paul W.
1 review
0 helpful votes
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Justin, Jason, and crew worked hard for me
August 1, 2020

Justin, Jason, and crew worked hard for me. They overcame the limits of my 13 year old mac. I am pleased with their cheerful, helpful service. My computer is treating me much better now.
Thanks, guys.

Date of experience: July 31, 2020
William P.
1 review
0 helpful votes
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Excellent
August 1, 2020

Excellent... thank you very much!

Date of experience: July 31, 2020
Eloy M.
1 review
0 helpful votes
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The Tech was very Courteous and very helpful and he did not make me feel dumb even if i have no knowledge of the computer i was guided to do what is needed thank you very much.

Date of experience: July 26, 2020
gem C.
1 review
0 helpful votes
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Very efficient, and pleasant
July 26, 2020

Very efficient, and pleasant - well informed and knowledegable. I will recommend US Global Tech and Nel to my contacts.

Date of experience: July 25, 2020
Bobby J.
2 reviews
0 helpful votes
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Very awesome service, would use you guys again. Thank you fixing my computer!

Date of experience: July 23, 2020
Mary M.
1 review
0 helpful votes
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My issues were handled with care and respect, in a very timely manner. Thanks for making life easier.

Date of experience: July 22, 2020
Steven H.
1 review
0 helpful votes
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Seemed very knowledgable and very pleasant to talk with. Made sure I understood what was going on.

Date of experience: July 16, 2020
Brian J.
19 reviews
0 helpful votes
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My service was handled very well
July 15, 2020

My service was handled very well.

Date of experience: July 15, 2020
Lelia S.
1 review
0 helpful votes
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Melanie was very helpful, she is the right person for her job. She is very understanding and makes sure that you are understanding her instructions. I wish all helpers were like her. I would want her help always.

Date of experience: July 7, 2020