On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Diagnosis & Repair The one stop comprehensive diagnostic & repair station for your computer and connected devices. We? ۪ll fix anything!
US Global Tech Reviews Summary
US Global Tech has a rating of 3.9 stars from 2,817 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with US Global Tech most frequently mention excellent service, great job and pop ups. US Global Tech ranks 3rd among Tech Support sites.
We monitor reviews for authenticity
Charlie and Rhea are the best. They help me in every way I needed support. And the performance is excellent.
Im very satisfied.
Very helpful and polite and knowledge
Able. I will use you again when necessary. Thank you
Melanie was very helpful explaining the different options available, and helping me select the right one for me. Once the initial work was completed I was able to see immediately a faster and more reliable computer experience.
Your customer service representative were AWESOME. There should be more people like them. Thank you a million times for cleaning up my sons computer. You all deserve a BIG RAISE!
Much Much appreciate,
Debbie Pieretti
Courteous, thoughtful and helpful advice and expertise. Solved my issues with Mac and various unresponsive programs. I appreciate the patience exhibited by Ms. Melanie Greene and her assistants.
I think the support what I received from Maloney,this perfect example how people must work with customers. Thank you very much.
They were great! Easy to understand and work with.
I was very happy with the knowledge that the techs had and the time they took with me to explain what they were doing and how it would effect my laptop. I called to have printer drivers installed but feel like I have a completely new computer and printer. There was also no waiting for a service tech when I called. Very good experience and I will not hesitate to call should I have any other questions or problems...definitely a 5 star experience. Thanks!
Thank you so much for the excellent work, they did on my computer and printer. They were messed up pretty bad, I could not even use it, but now it is working like new, and as fast as ever. Thank you Sue Williams.
Hi I talked to Michael and he was so nice and helpful. He fixed my computer in no time at all.
Great job. A little pricey.
I was actually directed to US GLOBAL TECH by MS. Greene from Norton.
The tech at US GLOBAL TECH connected to my computer and went to work right away.
When they were done, sooner than I thought, my computer was nice and speedy, but later
On, Norton 360 was again prompting for a reboot. That was the nature of my call to Norton.
Ms. Greene, contacted me like she said she would on Sunday. The guys got to work again. They assured
Me the problem was solved. I believe them, but I'll know for sure in a few hours. I'm pleased with the effort.
Computer had virus, tech very knowlegible, professional and patient.
It was very easy and my computer is fixed. Price was reasonable for two computers. I would use again.
Very helpful.
I had been infected with a virus, I called Help at *******035 and spoke with a Melanie who was extremely patient with me, and very helpful. We went thru many steps and finally got to a point where she advised me it could take up to 2 or 3 hours for the Tech to clean all of my programs. After that, I was notified by Chat and we completed the process and they stayed on line and phone with me until we checked out all of the programs and Icons. It was tedious but very eventful and productive. I could noit have asked for a better support group. Thank you.
Beverly Dial *******@att.net
He was very kind and my computer is back up and running again. It is much faster.
We had a lot of I think virus or some that would do a lot of damage to our computer. Mike the tech that helped us went through it and cleaned it out. Was very positive that if we had any other issues to call and he would help us with it. Being Senior citizens he made us feel very comfortable.
The customer service was excellent. I'm extremely satisfied with the communication. I would highly recommend them for protection services for your PC's and laptops.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members