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From the business
Diagnosis & Repair The one stop comprehensive diagnostic & repair station for your computer and connected devices. We? ۪ll fix anything!
US Global Tech Reviews Summary
US Global Tech has a rating of 3.9 stars from 2,817 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with US Global Tech most frequently mention excellent service, great job and pop ups. US Global Tech ranks 3rd among Tech Support sites.
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A very nice experience.
Very satisfied
Response to my request for help was prompt and courteous. The problem was difficult to solve, but the technician persevered, giving me the solution I needed. I'm grateful for their efforts.
This all started when I was trying to reinstall Webroot Personal Security software for my second year. I was having difficulty so I request online help at which time I was rerouted to US Global Tech. I was very skeptical at first but it was obvious that I had a malware problem! The contact person named "Princess" (a security-necessary name) who did really take the time to both explain to me about the Mac Malware problem vis-a-vis
Viruses, and then with my permission, demonstrated to me live, on my computer, what was happening and what I was likely experiencing with this malware infection and she was very accurate. I was then transferred to a "tech" person who actually called me at that time and throughout the process culminating with a final text message that my computer was back in shape and my Webroot Personal Security software was once again, installed and functioning. I was able to ask any number of questions and they also provided some reading material for me to understand how I can avoid future such problems. For the very modest fee I feel that there was great value in our "trade"...I would recommend US Global Tech for help with your home-based computer security. I would likely recommend them for business security however I am not aware if they offer such services.
It was fine they helped
I had malware on my computer and the tech removed it. Now I hope to use my computer without any pop-ups. Thankyou.
Very convenient and helpful
Very respectful customer service i got, thank you
Norton referred me to US Global Tech when I got an error message from Norton, and US Global Tech cleaned my computer of unwanted stuff so that it is now running much faster. Gerald also answered my questions about what I need to do in the future and about why I had this issue.
Technicians were very friendly, patient and helpful in trying to resolve my malware/adware problems.
They were excellent at letting me know what was going on!
A nice change from the 'new normal' of no customer service.
BRAVO to you!
I found the tech good help knew what he was doing friendly gave good advice
I have the problem resolved as of now so hopefully thats it lol
I was very satisfied with the service I got. Charlie Acosta helped me a lot and he was very patient and understanding.
Excellent service! Gerald quickly made necessary fixes. We are in storm mode in CA, he understood the urgency to complete the fixes as I am a power company supervisor for outages & dispatching. I hadn't used your service before, however in the future I will continue to reach out with any computer issues. Thank you.
Service was very quick and professional. Very satisfied with results.
Was great thank did good job Melanie thanks for the support with my laptop computer your team have Happy New Year.
I HAD A WONDERFUL EXPERIENCE WITH SHERYL
THANK YOU VERY MUCH
HAPPY NEW YEAR
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members