website thubmnail of UnlockBase

UnlockBase

How would you rate UnlockBase?
grey star
grey star
grey star
grey star
grey star
Mississippi
1 review
0 helpful votes
Follow Christal W.
Unfollow Christal W.
Send Message
Share Review
Report Review

Thanks
November 14, 2023

Thanks k so much for your help with my phone. I need my network unlocked though. I wished I had the money

Date of experience: November 14, 2023
Sam G. UnlockBase Rep
over a year old

Thank you very much for your feedback, Christal! We are very happy to hear that you liked our service and we look forward to assisting you again!

Jamaica
1 review
0 helpful votes
Follow Everal W.
Unfollow Everal W.
Send Message
Share Review
Report Review

Great results.
December 21, 2023

I am very impressed with the speed of your processing. The results are all satisfactory and I appreciate your service.

Date of experience: December 19, 2023
Sam G. UnlockBase Rep
over a year old

Thank you very much for your feedback, Everal! We are very happy to hear about your satisfaction with our service and we look forward to assisting you again!

Colorado
2 reviews
0 helpful votes
Follow Eric N.
Unfollow Eric N.
Send Message
Share Review
Report Review

UBRO-3176200
May 30, 2023

Just for checking the device information, it was accurate and it did exactly what SimUnlock stated it would do. The User Interface was easy to use as well.

Date of experience: May 29, 2023
Sam G. UnlockBase Rep
over a year old

Thank you very much for your feedback, Eric! We are very happy to hear about your satisfaction with our service and we look forward to assisting you again!

Canada
1 review
2 helpful votes
Follow Ray F.
Unfollow Ray F.
Send Message
Share Review
Report Review

This business is a real scam!
They pretend that they are professionals, the reality they are NOT.
I am senior data scientist with Google for 15years now, so please let others know about this business.
I thought that you are professionals

Now after 5days of waiting I definitely conclude that you are not professionals!

Please do a refund right away.

Ray
I am one of the founders of e-commerce!

On Sun, Jul 31,2022, 6:13 PM Unlockbase - Customer Support <*******@unlockbase.com> wrote:
Hi,

We are sorry for the waiting time! This IMEI is currently still in process with the Samsung supplier as they are working unstable which slows down processing for all unlocking vendors including us right now and we expect this to be cleared shortly. If you cannot wait further please let us know and we will cancel/refund your order.

Thank you for your patience!

**** Please keep all prior email communication when replying ****

Ulrik Bengtsson - Customer Service Agent

www.unlockbase.com
Customer Support available 24/7

Date of experience: August 2, 2022
North Carolina
1 review
0 helpful votes
Follow Eric F.
Unfollow Eric F.
Send Message
Share Review
Report Review

You guys are my lifesavers after failing to get done by another company UnlockBase did. I will recommend you to anyone you need your services. You guys are the best!

Date of experience: October 12, 2022
Sam G. UnlockBase Rep
over a year old

Thank you very much for your feedback, Eric! We are very happy to hear that everything worked out as expected and hope you enjoy the carrier freedom with your unlocked device!

Germany
1 review
1 helpful vote
Follow Yunus A.
Unfollow Yunus A.
Send Message
Share Review
Report Review

Well organized
November 20, 2023

Their website is well organized and easily accessible for costumer. I look forward for the best service in the fututre too.

Date of experience: November 19, 2023
Sam G. UnlockBase Rep
over a year old

Thank you very much for your feedback, Yunus! We are very happy to hear that you liked our service and we look forward to assisting you again!

Texas
1 review
5 helpful votes
Follow Fatty S.
Unfollow Fatty S.
Send Message
Share Review
Report Review

THEY SUCK
June 1, 2018

First, on their website they mention they unlock all kinds of phones, my phone was on their list. I made the transaction and was happy to receive the unlock code promptly. I tried that code they gave me several times with faliures, thinking I put the wrong consequence, but NO it kept on telling me unlock unsuccessful! I ask them q\a question, they answer with a different answer far away from the question you ask! They make you feel like you and them dont speak the same language! WHY YOU MENTION YOU CAN UNLOCK A LIST OF THE PHONES AND IT DOESNT WORK! You can mention you CAN not you WILL!

Date of experience: June 1, 2018
Florida
1 review
5 helpful votes
Follow jack b.
Unfollow jack b.
Send Message
Share Review
Report Review

Not reliable
February 15, 2019

I think most of their reviews may be false or mis-leading.
I had 2 phones they could not unlock... Pass on them

Date of experience: February 15, 2019
Egypt
1 review
0 helpful votes
Follow mohamed s.
Unfollow mohamed s.
Send Message
Share Review
Report Review

Fast and accurate
December 25, 2021

Fast and accurate, just took 2 min to check for my iphone data, satisfied, thanks
Will unloch with you again for sure

Date of experience: December 24, 2021
Sam G. UnlockBase Rep
over a year old

Thank you very much for your feedback, Mohamed! We are very happy to hear about your satisfaction with our service and speed and look forward to assisting you again!

Ohio
1 review
0 helpful votes
Follow Jacob T.
Unfollow Jacob T.
Send Message
Share Review
Report Review

Sim unlocks rocks
August 3, 2022

Quick legit easy and plain out and simple as could be. I'd recommended this to a few people of my friends

Date of experience: August 3, 2022
Missouri
1 review
0 helpful votes
Follow Chris D.
Unfollow Chris D.
Send Message
Share Review
Report Review

Awesome
May 26, 2023

Just wish it was a little cheaper but other than that it's pretty great and I would be back in a heartbeat I'm telling all my friends and family

Date of experience: May 25, 2023
Sam G. UnlockBase Rep
over a year old

Thank you very much for your feedback, Chris! We are very happy to hear that you liked our service and we look forward to assisting you again!

Illinois
1 review
0 helpful votes
Follow Aaron P.
Unfollow Aaron P.
Send Message
Share Review
Report Review

I am happily satisfied with Unlockbase. The service was fast accurate and extremely helpful. The price is affordable. Awesome Job!

Date of experience: March 26, 2022
Sam G. UnlockBase Rep
over a year old

Thank you very much for your feedback, Aaron! We are very happy to hear about your satisfaction with our service and pricing and look forward to assisting you again!

West Virginia
1 review
8 helpful votes
Follow Wendy S.
Unfollow Wendy S.
Send Message
Share Review
Report Review

A Complete Scam
February 8, 2019

Before posting this review I went back and reviewed the company's website and T&C's to make sure I didn't miss anything but no, this is a scam and a lie. I don't know how they have positive reviews, I can only assume most of them are fake. First you check the compatibility of your phone and they let you know if they can unlock it - mine is an iPhone XS and said no problem. Then you pay a fee - $29.99 in my case. You receive an email saying your phone will be unlocked in a few days. Way down in the fine print of the T&Cs it says that "if the unlock is temporarily unavailable you may be charged more than the flat fee" what does that even mean? How can something be temporarily unavailable in this case? So a few days later I received an email saying that my phone was unlocked, but in order for it to stay unlocked, I need to pay them over $100 or my phone would be relocked in 14 days. Even weirder is everything was initially priced in dollars, but since then it's been priced in British pounds. Oh and you get no refund for your "pre-payment" so that's just lost money. It's cheaper to just go to your network provider to unlock it. And now I wonder what they're going to do with my information that I stupidly provided to them. Looking back it had scam written all over it, I guess I've learned my lesson. Obviously I will not be paying their ransom money and will go directly to my network provider and hope my identity hasn't been stolen. I'll also be reporting them to the BBB and reporting fraud on my credit card so they can't charge me more. Please, please do your research before you give these scammers any money.

Date of experience: February 8, 2019
California
1 review
0 helpful votes
Follow Alberto A.
Unfollow Alberto A.
Send Message
Share Review
Report Review

Amazing service
December 5, 2022

They Are very professional and work fast
I could get my code and unlock my Samsung A12.
Highly recommend

Date of experience: December 3, 2022
Sam G. UnlockBase Rep
over a year old

Thank you very much for your feedback, Alberto! We are very happy to hear that you liked our service and look forward to assisting you again!

Germany
2 reviews
0 helpful votes
Follow Joao Carlos F.
Unfollow Joao Carlos F.
Send Message
Share Review
Report Review

These Guys have helped us with unlocking the Galaxy S20. Thank you very much! We got the service delivered in the same Day. It was very fast

Date of experience: November 27, 2021
Sam G. UnlockBase Rep
over a year old

Thank you very much for your feedback, João! We are very happy to hear about your satisfaction with our service and hope you enjoy the carrier freedom with your unlocked Samsung Galaxy S20!

Paraguay
1 review
0 helpful votes
Follow Hector O.
Unfollow Hector O.
Send Message
Share Review
Report Review

Fast and cheap!
March 2, 2022

I got the reply with the code in less than 12 hours. Also it was cheaper than other sites! 10/10 would recommend.

Date of experience: March 1, 2022
Sam G. UnlockBase Rep
over a year old

Thank you very much for your feedback, Hector! We are very happy to hear that you liked our service and speed and look forward to assisting you again!

TT
1 review
0 helpful votes
Follow Oronde C.
Unfollow Oronde C.
Send Message
Share Review
Report Review

Great Service
September 5, 2022

I love you guys first time using your service and i am very impressed. I am from trinidad and tobago and it was quick and easy love it.

Date of experience: September 3, 2022
Sam G. UnlockBase Rep
over a year old

Thank you very much for your feedback, Oronde! We are very happy to hear that you liked our service and look forward to assisting you again!

Minnesota
1 review
0 helpful votes
Follow Tonya O.
Unfollow Tonya O.
Send Message
Share Review
Report Review

Review
January 20, 2022

If my phone gets unlocked then 5 stars! I'm very hopeful. Thank you. Good luck to everyone. Have a great day!

Date of experience: January 19, 2022
Zambia
1 review
0 helpful votes
Follow Brian C.
Unfollow Brian C.
Send Message
Share Review
Report Review

My phone has just been unlocked, i was skeptical at first but now very happy about it and will be using this service in the future

Date of experience: March 31, 2022
Sam G. UnlockBase Rep
over a year old

Thank you very much for your feedback, Brian! We are very happy to hear that you like our service and look forward to assisting you again!

Montana
1 review
0 helpful votes
Follow George C.
Unfollow George C.
Send Message
Share Review
Report Review

Worked like a charm!
August 30, 2022

Code worked just fine! Delivered sooner than promised. All I had to do was submit my IMEI. These guys rock!

Date of experience: August 30, 2022
Sam G. UnlockBase Rep
over a year old

Thank you very much for your feedback, George! We are very happy to hear that you liked our service and look forward to assisting you again!

Overview

UnlockBase has a rating of 4.3 stars from 111 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with UnlockBase most frequently mention and customer service. UnlockBase ranks 5th among Unlocked Phones sites.

service
84
value
85
shipping
64
returns
54
quality
82