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UnlockBase

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Florida
1 review
0 helpful votes
Follow Jay H.
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Everything was delivered as advertised.
December 18, 2021

Everything was delivered as advertised.The service was insanely speedy. They even had a countdown timer you an see while you wait. All is in working order. Thanks UB!

Date of experience: December 17, 2021
Sam G. UnlockBase Rep
over a year old

Thank you very much for your feedback, Jay! We are very happy to hear that everything worked out as expected and look forward to assisting you again!

Michigan
1 review
0 helpful votes
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Great service
April 29, 2022

After AT&T took $500 out my account but wouldn't activate my service. I contacted unlock base and they got my phone unlocked within three days I was skeptical about using the service because I wasn't sure if The services were real but they are absolutely real and worth it

Date of experience: April 29, 2022
Sam G. UnlockBase Rep
over a year old

Thank you very much for your feedback, Paris! We are very happy to hear that you liked our service and look forward to assisting you again!

Turkey
1 review
1 helpful vote
Follow Sergey S.
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I recently used UnlockBase to unlock my phone, and although the final outcome was satisfactory, the journey was quite challenging.

I paid $100 for their phone unlocking service and expected a smooth process. However, it took them four months to deliver the service I paid for. During this time, communication from UnlockBase was unclear, and it was difficult to get a straight answer about the status of my unlock request or the reasons for the delays.

Despite these issues, I must acknowledge that Sam, the CEO of UnlockBase, personally reached out to me and provided the assistance I needed to unlock my phone. I appreciate his intervention and the eventual resolution of my issue.

While I'm happy with the final outcome, the lengthy process and the effort it took to push the company to complete their job were frustrating. If you're considering using UnlockBase for phone unlocking services, be prepared for potential delays and communication challenges. However, it's worth noting that they did ultimately deliver on their promise, albeit with significant effort on my part.

Date of experience: April 24, 2023
Sam G. UnlockBase Rep
over a year old

Thank you very much for your feedback, Sergey! We are very happy that despite all obstacles on the way, in the end the extensive waiting time and additional efforts fully paid off with your device being unlocked successfully. Thank you again for all your patience during the process and we hope you enjoy the carrier freedom with your unlocked device!

Jamaica
1 review
1 helpful vote
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Lowest cost and quickest unlocking service with clear and simple steps, almost a fully automatic experience. Very honest providers. I am totally satisfied. Thanks.

Date of experience: June 30, 2022
Sam G. UnlockBase Rep
over a year old

Thank you very much for your feedback, Pat! We are very happy to hear that you liked our service and look forward to assisting you again!

Zambia
1 review
0 helpful votes
Follow Louise Mfanafuthi K.
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Excellent service with no hidden extra costs, affordable, and very reliable. My iPhone is now unlocked in less than 2days! Thank *******@UnlockBase. I 100% recommend using this service

Date of experience: May 8, 2023
Sam G. UnlockBase Rep
over a year old

Thank you very much for your feedback, Louise! We are very happy to hear about your satisfaction with our service and we look forward to assisting you again!

California
1 review
0 helpful votes
Follow Famous M.
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No response to email, no unlock as promised within their time-frame. Wish I'd read the truth about these scammers. Do yourself a favor, DON'T.

Date of experience: November 6, 2023
Sam G. UnlockBase Rep
over a year old

Thank you very much for your feedback! We are very sorry to hear about the issue with your order. Please contact our Support Team at info@unlockbase.com or directly our CEO (Sam) at ceo@unlockbase.com with your Order # so we can check what went wrong and have this resolved asap. Thank you!

California
1 review
1 helpful vote
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Fast!
May 6, 2022

Super fast service. Love the communication. Was able to get my at&t phone unlocked in just 2 days and now using it on Verizon, this place is awesome and truly recommended it, thank you for helping!

Date of experience: May 5, 2022
Sam G. UnlockBase Rep
over a year old

Thank you very much for your feedback, Cesar! We are very happy to hear that everything worked out as expected and hope you enjoy the carrier freedom with your unlocked device!

Philippines
1 review
0 helpful votes
Follow Prince Adriane Paul V.
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Great Service
December 20, 2023

At first I doubt, but now my iphone 7 plus is now unlocked. Thank you so much Unlockbase! Great service

Date of experience: December 18, 2023
Sam G. UnlockBase Rep
over a year old

Thank you very much for your feedback, Prince! We are very happy to hear that you liked our service and we look forward to assisting you again!

Canada
2 reviews
8 helpful votes
Follow andrea g.
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A scam pretty much
August 14, 2016

1) They lure you in by saying it's free.

2) You give your email (big mistake) and then they tell you it costs $50 to unlock a phone that is not even worth $10. So you say goodbye

3) They start spamming you NIGHT AND DAY. You hit unsuscribe at the bottom of their spam and nothing happen.

4) You send angry emails and they keep replying with annoying implications that they are a serious business and have done nothing wrong. Sorry, JOHN Co-Founder & Ceo, you are a jerk.

5) Oh, and now they started THREATENING me that if I don't remove this review, they will register an internet domain in my name and post offensive/criminal stuff there. Good riddance to any appearance of respectability!

Date of experience: August 14, 2016
Japan
1 review
0 helpful votes
Follow LE K.
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I am KHOA From Japan.

My phone was unlocked after 3 days. Before use unlockbase i was trying with some unlock sites but after some days i received my s23 plus can not unlock' mail and refund money for me. I think my device can not unlock and finaly unlockbase tryed. Now my s23 plus AT&T usa is working very fine with any providers in japan.
One more with each my question and mails you are always politery answered.

Thank you very much.

Date of experience: May 19, 2023
Sam G. UnlockBase Rep
over a year old

Thank you very much for your feedback, Le! We are very happy to hear that everything worked out as expected and hope you enjoy the carrier freedom with your unlocked Samsung Galaxy S23+!

Texas
1 review
0 helpful votes
Follow Mercedes R.
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They'll help you, if you pay what they want but it's better than having to wait all that time for it's original carrier to unlock it! Would highly recommend this!

Date of experience: April 19, 2022
Sam G. UnlockBase Rep
over a year old

Thank you very much for your feedback, Mercedes! We are very happy to hear that you liked our service and look forward to assisting you again!

Kentucky
1 review
0 helpful votes
Follow Jennifer K.
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Loved that it was $12 and very easy. Just wish there wasn't 24 hr wait time but well worth it! Unfortunately I broke phone right after it got unlocked so didn't get to use it

Date of experience: July 13, 2022
California
1 review
0 helpful votes
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Great
December 2, 2023

Tnx a lot so helpful. Would recommend to everyone. All done so fast they unlocked my phone in 24 hours!

Date of experience: December 1, 2023
Sam G. UnlockBase Rep
over a year old

Thank you very much for your feedback, Marko! We are very happy to hear that you liked our service and we look forward to assisting you again!

Jamaica
1 review
0 helpful votes
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Great service
September 8, 2022

UB service is very good and very efficient... they required a max of 5 days and only took 1 day and few hours to provide the unlock for my Moto G Stylus 5g 2021

Date of experience: September 8, 2022
Sam G. UnlockBase Rep
over a year old

Thank you very much for your feedback, Antoni! We are very happy to hear that you liked our service and look forward to assisting you again!

Maryland
1 review
0 helpful votes
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UNLOCKBASE ARE THE BEST WITH THE BEST PRICES
March 9, 2022

These guys at UNLOCKBASE are the best at factory unlocking smart phone in the world…At firstI thought it couldn't be done but these good sons proved me wrong…If you believe that it can't be done then contact them first…They will answer your questions very quick…Don't think twice just do it and you won't regret it…Thanks a million UNLOCKBASE!

Date of experience: March 8, 2022
Sam G. UnlockBase Rep
over a year old

Thank you very much for your feedback, Matthew! We are very happy to hear that everything worked out to your full satisfaction and hope you enjoy the carrier freedom with your unlocked iPhone Xr!

New York
1 review
0 helpful votes
Follow Jaleesa G.
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You need something quick and easy and reasonable for payment this is the place not a scam at all I'm using my unlock iPhone 13 as we speak I love this site

Date of experience: December 16, 2022
Sam G. UnlockBase Rep
over a year old

Thank you very much for your feedback, Jaleesa! We are very happy to hear about your satisfaction with our service and look forward to assisting you again!

GB
1 review
0 helpful votes
Follow Ed P.
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I struggled through the networks call centre robots to no avail until i used unlock base to network unlock my phone quickly, efficiently and securely.

Thanks guys

Date of experience: January 6, 2023
Sam G. UnlockBase Rep
over a year old

Thank you very much for your feedback, Ed! We are very happy to hear that we could be of help and that everything worked out as expected. Thank you again!

Canada
5 reviews
7 helpful votes
Follow Raphael D.
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It started by asking why a certain link on there webpage was not working and they replied whit instructions on how to unlock phones... Euuhhh What!? Then e-mailed to John (ceo) and ask the same question and anwserd the same but finally he sent an other e-mail saying that it's fix. Now im having problem s whit orders that are not deliverd on time exp: 1to3 days for certaine unlock but i waited 2 weeks and still not receive it but instead got my account canceled and never got the dam code that me and my client waited for. When i ask for when i will be getting my code he replied in the first mail that he ask for to cancel the order to his supplier instead of getting information or to give hes supplier a reminder. Total wast of your time this onprofessioneel website. Seriously Not good at all

Date of experience: January 27, 2016
Florida
1 review
1 helpful vote
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Be careful
November 20, 2021

Trash company created by a scammer/hacker to get your personal information such a shame, you look for a affordable way to get your phone unlocked yet All you do is run into scammers/hackers

Date of experience: November 20, 2021
Sam G. UnlockBase Rep
over a year old

Thank you for your feedback! We are very sorry to hear about your concern but we actually do not collect any personal information throughout whole the order process. The only information we need from you to process your order are the IMEI of the device you want to unlock and an email address to send the unlocking results to. Payments are processed externally by PayPal and Stripe and therefore are subject to their strict data protection and privacy policies.

Please reach out directly to ceo@unlockbase.com and we will be happy to clarify any further questions you may have and proceed with unlocking your device!

Ohio
1 review
0 helpful votes
Follow Battaglia's P.
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Worked perfect!
October 21, 2023

Thank you! Unlocked code came in about 2 hours and worked perfect. Thank you I will be using again in the near future!

Date of experience: September 20, 2023

Overview

UnlockBase has a rating of 4.3 stars from 111 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with UnlockBase most frequently mention and customer service. UnlockBase ranks 5th among Unlocked Phones sites.

service
84
value
85
shipping
64
returns
54
quality
82