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UnlockBase

How would you rate UnlockBase?
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Texas
1 review
0 helpful votes
Follow Aldo L.
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The code worked!
April 27, 2022

The unlock code worked just like they promised.
Took a little longer than their promised time but when I emailed them about it they responded quickly and told me it was taking longer due to the vendor.

Date of experience: April 26, 2022
Sam G. UnlockBase Rep
over a year old

Thank you very much for your feedback, Aldo! We are very happy to hear that everything worked out as expected and hope you enjoy the carrier freedom with your unlocked Samsung Galaxy S22 Ultra!

Oklahoma
1 review
0 helpful votes
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Amazing site
March 15, 2023

Hands down an amazing site. % legit. The only thing I would do different is used it much sooner. I know have phones I bought in the past that I can now use for my kiddos so I don't have to spend a ton on new ones when I have these that are already in great shape. Will definitely recommend to friends. Thank you unlockbase.

Date of experience: March 13, 2023
Sam G. UnlockBase Rep
over a year old

Thank you very much for your feedback, Bre! We are very happy to hear about your satisfaction with our service and look forward to assisting you again!

Arizona
1 review
0 helpful votes
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Safe, secure and helpful
February 25, 2022

So I tried to get a phone unlocked that I bought off of offer up. Went to unlockbase and paid for services before looking up. After I seen people had problems I got worried but stuck with them. It took couple weeks of waiting to see if they were able to unlock my device. It was with tracfone so it took a while. They couldn't and they gave me a refund. What an amazing service. Just be patient and let them do their thing. If you can't wait, ask for a refund.

Date of experience: February 24, 2022
Sam G. UnlockBase Rep
over a year old

Thank you very much for your feedback! We are very happy to hear about your satisfaction with our service despite the temporary Tracfone supplier issues. We are doing our best to have this resolved as quickly as technically possible and will be happy to unlock your device at the earliest opportunity!

South Carolina
1 review
0 helpful votes
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UnlockBase Did That
September 6, 2022

After much research, UnlockBase had the best reviews. I was skeptical at first, but it paid off in the end. I got worried when I saw the service was taking longer than advertised, BUT they responded the next day to my email. They offered a full refund AND would continue working on getting the codes if I didn't get them by Monday. With COVID everything seems to be slower so just have patience. UnlockBase won't let you down!

Date of experience: September 5, 2022
Sam G. UnlockBase Rep
over a year old

Thank you very much for your feedback, Joselyn! We are very happy to hear about your satisfaction with our service and look forward to assisting you again!

New Jersey
2 reviews
0 helpful votes
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Great fast service
September 14, 2022

Purchased an unlocked phone, when I got it the phone was locked to Xfinity mobile, contacted Xfinity who told me the original owner had to get it unlocked. Previous owner refused to respond to my request for them to unlock the phone, thought I was stuck with a locked phone. Found this site and entered the info, paid and within minutes I had the unlock code. Took 2 tries but the phone is now unlocked.

Date of experience: September 13, 2022
Sam G. UnlockBase Rep
over a year old

Thank you very much for your feedback, Terry! We are very happy to hear that we could help where Xfinity was not able or willing to, and we wish you all the best with your unlocked device!

Jamaica
1 review
0 helpful votes
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Unlock service
November 21, 2023

The unlock service is amazing the timing was second to none I was literally surprised because I expected to 24 hours-72 hours but it actually to less than 8 hours which was excellent for me.

Date of experience: November 20, 2023
Colorado
1 review
0 helpful votes
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Awesome service
December 22, 2021

They unlocked my IPhone 12 Pro Max within the time frame advertised. I'm very happy with their service and I recommend 100%. They're legit

Date of experience: December 21, 2021
Sam G. UnlockBase Rep
over a year old

Thank you very much for your feedback! We are very happy to hear that you liked our service and hope you enjoy the carrier freedom with your unlocked iPhone 12 Pro Max!

AE
1 review
0 helpful votes
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No response from the team, unlock not done
June 11, 2022

Gave them a clean imei of the device. It's been 7 to 8 days. No status update of the device. I don't know which people are saying that they respond promptly. But I am disappointed. I ordered through the website after seeing the reviews. Now those reviews seem very biased.

Date of experience: June 11, 2022
Sam G. UnlockBase Rep
over a year old

Thank you very much for your feedback! We are very sorry to hear about the issue with your order. Please contact us directly at info@unlockbase.com with your Order # so we can check what went wrong and have this resolved asap. Thank you!

New Caledonia
1 review
3 helpful votes
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Scam, fraudulent orde
February 15, 2019

They cheated me 3 times! Attention are always iphoneimei.net (which was banned by trustpilot because they were charged to have 5 stars). Not purchased from this site! They will not give you what they promise!

Date of experience: February 15, 2019
Texas
2 reviews
0 helpful votes
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UnlockBase came through with unlocking my iPhone from Att. Didn't think it would work since I have never tried an unlocking service online, but UnlockBase really helped me out and really deserves more recognition! Cheers to UnlockBase!

Date of experience: June 10, 2022
Sam G. UnlockBase Rep
over a year old

Thank you very much for your feedback, Miguel! We are very happy to hear about your satisfaction with our service and look forward to assisting you again!

Virginia
1 review
0 helpful votes
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Con-artist
October 10, 2022

They took money off account never unlocked my phone, told me not to be alarmed that they never actually charged my card and not to worry if I don't see my money credited back on my account cause they never actually charged it when my account is still 19$ short of what it was

Date of experience: October 10, 2022
Sam G. UnlockBase Rep
over a year old

Thank you for your feedback, Josh! As per your request, your order has been canceled/refunded already after 5 business days although the allotted processing time (3-7 business days) had not been exceeded yet. Due to this early cancellation, your funds which were authorized/reserved upon placing your order had not been captured yet by us, so your refund has indeed been issued in form of a reversal (i. E., cancellation of the pending authorization) as stated in the email notification you received. The refund was issued at the time you received the notification and should reflect on your card within 1-3 days, depending on the speed of your bank. We are sorry for any confusion caused and we will be happy to provide you with a special discount for unlocking your next device with us. Thank you!

Maryland
1 review
0 helpful votes
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The whole experience is easy from the quick and easy payment along with several payment options. The order is always delivered fast and when they say it will be. They even give you step by step instructions for your specific device. It couldn't be easier than with UnlockBase.com A+++++

Date of experience: October 22, 2022
Sam G. UnlockBase Rep
over a year old

Thank you very much for your feedback, Chris! We are very happy to hear that everything worked out as expected and hope you enjoy the carrier freedom with your unlocked device!

Philippines
1 review
0 helpful votes
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Great Service!
August 29, 2017

My phone is tied to a service provider in the US and I need it unlocked since I need to move overseas. I heard about UnlockBase so I tried it. It was a smooth transaction, got my phone unlocked faster than expected. I really recommend trying this one if you have the same concern.

Date of experience: August 28, 2017
Texas
1 review
0 helpful votes
Follow Stephanie G.
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My husband and I were looking to get out of this contract that we were in that never seemed to get paid off.
We found out about UNLOCKBASE and felt like had struck gold!

It is well worth the small fee that is included to receive the codes. The fee is much, much smaller than having to stay in that contract that you feel glued to, in addition to the purchase of that phone that is outdated after the second week of it coming out.

The process is very easy. You find your phone on their list, send in your info, and in a matter of minutes they send you the code to unlock your phone. Enter the code and VOILA! You're free!
Last but definitely not least, their email system is very quick. They don't make you jump through "hoops" and they respond efficiently.

We've been telling everyone about UNLOCKBASE. They are awesome!
We have nothing to complain about!

Date of experience: June 5, 2022
Sam G. UnlockBase Rep
over a year old

Thank you very much for your detailed feedback, Stephanie! We are very happy to hear about your great service experience with us and look forward to being at your service again with your future devices!

Missouri
1 review
1 helpful vote
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EXCELLENT Experience!
April 20, 2022

The only area for improvement would be in the time it takes to receive the unlock code, but, honestly; it is totally worth the wait. I was HIGHLY Satisfied with the level of service I received. The service worked perfectly. Everything from placing the order, receiving the code, and using it was easy and seamless. I would HIGHLY recommend this service to others.

Date of experience: April 19, 2022
Sam G. UnlockBase Rep
over a year old

Thank you very much for your feedback, Brian! We are very happy to hear about your great experience with our service. We are constantly working with our suppliers in order to further improve our delivery times and and look forward to assisting you again!

Florida
1 review
0 helpful votes
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Amazing service
June 5, 2022

Amazing service! I tried everything to get the phone unlocked through the provider and couldn't. UnlockBase was able to get it done with no hassle. Will definitely use the service again and recommend it to others!

Date of experience: June 3, 2022
Sam G. UnlockBase Rep
over a year old

Thank you very much for your feedback, Ken! We are very happy to hear about your satisfaction with our service and look forward to assisting you again!

Pennsylvania
1 review
0 helpful votes
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Unlockbase had the competition beat on prices by a minimum of $80 but sometimes as much as $150 maybe $200. When they are offering to do me a service for $20 and everyone else is demanding $80, $150+ well they had my attention. I placed my order. 24 hours later my phone was unlocked and I didnt even need to enter any type of NUK or password or unlock codes. They performed their technological sorcery from a distance and unlocked my phone. They told me it would take 1-5 days and I'd get a code. Classic underpromise over deliver right there and it worked they now have a customer for life.

Date of experience: August 16, 2022
Sam G. UnlockBase Rep
over a year old

Thank you very much for your feedback, Mike! We are very happy to hear about your satisfaction with our service and look forward to assisting you again!

Spain
1 review
0 helpful votes
Follow Zeresh A.
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I purchased their service to unlock a Tracfone Samsun Galaxy A01 for the most reasonable price out there. The first time it didn't work but they quickly responded with another option and the second time they provided a work around and it did work. Although, after connecting with my new service provider it did make and receive calls, unfortunately even after trouble shooting several times with new provider and UnlockBase, we never got the phone to connect to the internet. UnlockBase actually provided me with more help and support than the phone company. When they got to a point where they were no longer able to help me, even after a successful unlock, since my phone wasn't working properly, and without me even asking, they provided me with a 100% refund. They went above and beyond. I wish it would have worked for both of us but I am very impressed with their customer service and integrity (often hard to find in tech companies). This is my way of saying thank you! Very impressed!

Date of experience: June 25, 2021
Sam G. UnlockBase Rep
over a year old

Thank you very much for your feedback, Zeresh! We are sorry that we could not resolve the issue with the data connectivity but we are happy to hear that you still had a great overall experience with our service and Customer Support Team and we look forward to assisting you again!

Florida
1 review
0 helpful votes
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EXCELLENT SERVICE
April 22, 2022

Excellent service they are fast and well priced would recommend to anyone. They do as they advertise there is alot of scamming going on in this industry it is great to have one company out there that lives up to there hype.

Date of experience: April 21, 2022
Sam G. UnlockBase Rep
over a year old

Thank you very much for your feedback, Jeremiah! We are very happy to hear about your satisfaction with our service and speed and look forward to assisting you again!

Virginia
1 review
0 helpful votes
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Best Iphone unlocking service
July 3, 2024
Updated review

Best iphone Unlocking service i have ever used, good service i have in the times, Best iphone Unlocking service i have ever used, good service i have in the times

Date of experience: July 2, 2024
Sam G. UnlockBase Rep
10 months ago

Thank you very much for your feedback, Tharunsriram! We are very happy to hear that everything worked out to your full satisfaction and we hope you enjoy the carrier freedom with your unlocked device!


Iphone Unlocking service
June 11, 2024
Previous review

100% success rate it unlock your iphone withing days. Best service to user. Thanksfor prviding good service and glad these services we have

Date of experience: June 11, 2024

Overview

UnlockBase has a rating of 4.3 stars from 111 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with UnlockBase most frequently mention and customer service. UnlockBase ranks 5th among Unlocked Phones sites.

service
84
value
85
shipping
64
returns
54
quality
82