Although I've read negative reviews about their customer service I've never had to deal with them. I would recommend ordering one size up since their clothes seem to be slim cut. However, that being said, I have loved everything I've ordered from them! Definitely take advantage of their payment plans too.

I ordered a bathing suit, hat, and earrings from this website for vacation. Only took about a week for my order to come in. I really liked how they list all the measurements so you know it'll fit. Loved the suit... howeverrr a week after ordering from this site my debit had fraudulent charges on it and I am positive this site was the cause as I had not used my card at all afterwards. Their servers are NOT SECURE! Its a shame you can't buy anything offline anymore.

So Unique Vintage's website is FULL of cute items. However, I think it is ridiculously overpriced for made in China quality. I'm disappointed over and over on how poorly made their clothing is. I'd say it's on par with Walmart quality. Their return policy is not the greatest and takes a long time. If I want to spend some money on a pretty vintage-style dress, I go over to pinupgirlclothing.com and pick out something lovely that is EXCELLENT quality, and is also owned and made in the USA.

I ordered a dress in my size according to the measurements on the sizing chart. When i received the dress, it did not fit the way the sizing chart promised and would not zip up once it got to my bust, and i made sure the measurement for the bust was bigger on the sizing chart because i did not want this to happen. My dress looked cheap, but similar to the picture. I probably will never buy another dress again from this website, however, i would go there again, but only for the jewelry. My credit card number was stolen after using this website and somebody was making fraudulent charges.

I love shopping at Unique Vintage. The clothes are not crap, they are really nice. Their return policy is generous, easy and quick. I had some issues getting into my account and a customer service rep helped me really quickly to get back in. Great clothes, great service.

They still haven't shipped my order and it's been almost 2 weeks since I ordered. Order *******. I contacted customer service three times to see when my order will be shipped as I needed a dress for a wedding in a week. I thought for sure 2-3 weeks would be enough time since their standard shipped says it will be delivered in 7-14 business days. 14 business days is almost 3 weeks! We're almost at that point and still nothing has shipped! I kept getting a cookie cutter response that a separate email will be sent when my order has shipped. Asked if I could upgrade to faster shipping, pay the difference and have them pick my order asap, still a cookie cutter response that nothing can be changed or modified once an order is placed. Either they have draconian policies or a really crappy order processing system. I'll definitely think twice before ordering from them again.

Let me set the stage for my story: working in Charlotte (3 hours away from home) for a week before leaving for 6 days on a Disney vacation. Thursday night into Friday morning I didn't sleep too well so I found myself last minute online shopping the happiest collection on earth and paid for express shipping... to my house... 3 hours away...*face palm* I immediately sent an email begging for someone to help ship my order to my hotel instead and by some miracle they caught it in time! Alina provided my new tracking info and she was easy to communicate with. It was a great customer service experience. I left at 12:30 Monday afternoon, it arrived at 10 am Monday morning. Thanks again, earth angel!

In addition to my comment on their very off sizing in shoes, they still owe me a refund for an item which they never sent and was cancelled. Not only that but their rigid policies is a clear sign to stay away from ordering from this website. I'm sure there are many more unhappy customers who haven't bothered to write a review.
Now I have to go find someone with midget sized feet who will buy my shoes. Given that I'm an international customers and with the additional restocking fee and their bad customer service, I don't want the hassle of having to chase it up in the refund process with them.

Waiting on hold x2 for over an hour, 2 email to their customer service with no reply weeks later. Zero customer service. Won't order from this company ever again!

Can't say enough good things about my experience with Unique Vintage! Stumbled upon this site after seeing a post on Facebook and I can't believe I didn't know about it before! Such a wide selection of sizes and styles, and I really love their "shop by era" section. I bought a pair of shoes and a flapper dress for an upcoming event. Shipping was a little slow but I did chose the free shipping option. Dress arrived and was too small, I called their customer service and Courtney walked me through exchanging the item. New dress arrived about a week later and fit like a glove. I got so many compliments at my event. Would definitely recommend this site to family and friends! My only advice would be to call customer service if you are unsure of sizing.

I ordered Unique Vintage Plus Size Emerald
Velvet Nicola Swing Dress. And was having some issues with FedEx. And Gabrielle went above and beyond to get things on track for me. I contacted her on more then one occasion. And she got the answers for me and got back to me right away. And on a side note the dress was absolutely beautiful and amazing. I would definitely recommend these people.

I've been ordering clothes from UV for a long time. I know some complain about the slow shipping but the website does tell you that basic ground FedEx is 6-10 days or you can upgrade to various shipping speeds. So the shipping speed is really up to the customer if they want to select a different shipping speed. They do send you tracking when it's shipped, when it is out for delivery and when it delivers. I had a problem with one order and they fixed it within 20 minutes of my first email. I've had nothing but good service from them since the beginning. I recommend their clothes and shoes. It's not cheap but it is worth the money.