Looking for vintage-inspired pieces for your special event or any day? Fall in love with great options from UniqueVintage.com. FREE SHIPPING over $150.
Unique Vintage has a rating of 3.2 stars from 243 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Unique Vintage most frequently mention customer service, great quality and next day. Unique Vintage ranks 4th among Vintage Clothing sites.
So this website is a scam. They are selling a pair of jeans that are made by a company called Princess Highway here in Australia for $170 when you can by the original ones for waaaaayyyy less than that! What an absolute joke. Do not buy here!
I was thrilled to have such a wonderful on-line shopping experience at Unique Vintage! I was looking for vintage one piece swimsuits and found a huge selection. There were so many cute suits that I couldn't decide and I ordered four of them! By subscribing to the newsletter I also received a percentage off of my first order which is great. I had questions about my order and emailed customer support. I received a response in a very timely manner from Sylvie who answered my questions and provided good information. She was very personable and kind! She made me feel valued as a customer! I like that UV has a customer rewards program, too. It's nice to receive an incentive for shopping. I'm going to be exploring the site for other unique items. A huge THANK YOU to Unique Vintage for a great experience and I look forward to shopping with you again!
I ordered two blouses as I did not know what size I was (that's just the way it is ordering clothing online). The top appeared to run small, so when I reached for the medium, I was surprised to find an unsealed empty bag. When I contacted Sarah about the matter she offered to send another top free of charge. When I declined she refunded the amount immediately and sent me a packing slip for the other items I returned. She was attentive, friendly and quick!
I have ordered clothing from Unique Vintage in the past and everything went swimmingly. I don't blame a company for charging restocking fees or charging for shipping. It's clearly stated on their website. I have nothing but positive experiences from Unique Vintage!
I am pretty positive I had my credit card number stolen from an employee at Unique Vintage. I ordered a dress from their online store in July, and a friend ordered something a few days later. Recently we were both informed that fraudulent charges were made on those cards. The only overlaps we had with places we shopped were at Unique Vintage and Wal-Mart. It doesn't take much to put two and two together to figure our where our credit cards were stolen, considering if it were Wal-Mart it would be national news.
I would not recommend this shop to anyone. Although both of our banks discovered the charges fast enough to prevent our bank accounts being wiped out, I will never again trust Unique Vintage with my personal information and will never again shop from them.
Please note that this review only applies to their online shop. Their physical shop may be more trustworthy, but I would still not risk it.
I could not believe how fast their shipping was. I have never ordered anything from the states and received it that fast (about 4-5 Business Days) The dresses fit a bit small so order a little bit bigger.
The site is great, the experience is completely painless! I have about 4 of my girlfriends hooked now. I will be shopping there for the rest of my wedding accessories
Quick response, excellent customer service, and excellent products! Thank you!
I accidentally ordered two of the same dress and emailed customer service and they got back to me and refunded in under a half hour. In a pandemic. Awesome.
Also I just ordered a bathing suit a month ago because... pandemic weight. And hot damn does it look good. I have ordered quite a few swing dresses and skirts as well over the years, just follow the size chart and you are good. Love you guys!
Beware, folks. You better LOVE that dress and shirt you purchased from Unique Vintage. I made a mistake of buying these items from their web site. Big mistake. Their sizing is wacky, and their return policy is ghastly. It was a "FINAL SALE," which means I can't even return said items for a bigger size. I doubt this shop is going to stay in business very long with such stringent policies.
I submitted my email name twice! I never received my coupon! I called the company Tel # and was kept on hold for a long time. Finally I got tired of holding and hung up
:( I am NOT impressed with your company at all! I'll take my business elsewhere!
I love this site, they are fantastic! Not only are the clothes made very well, but the customer services is what keeps me coming back. I have had several items that were either too large or too big, the customer service reps always walk me through the process smoothly and help me when I get stuck. I have never had any issues with this site only great experiences. They do clothing sales all the time and the clothes are so great! Highly recommend
My first order was lost at no fault of Unique Vintage and their customer service department was extremely helpful. I decided to order another 2 dresses while I waited for a resolution with my 1st order and they arrived here with in a week. Due to the virus I have not been able to wear them out but when I tried them on they looked amazing. I loved them so much I am actually ordering my dress for my elopement from them. If you are wondering if you should order from them the answer is yes!
I bought a dress and received a confirmation, after 3 weeks of waiting for my shipment, I started calling the customer service line. After 3 days of trying to get through to someone and being on hold for an hour at a time, I found out they over sold the dress I ordered and sent me an email saying they refunded me. From the other reviews I'm glad the order didn't go through seems that the quality isn't good and their returns are even worse.
So disappointed with Unique Vintage. I ordered 5 items during their summer sale and some of the items were complete garbage. Fabric so sheer it was completely see through. When I tried to return they are saying all items sold during the summer sale are considered final sale. My order confirmation does not say any of my items are final sale but they are refusing to abide by their own return policy. The items in question are still on their website and they are still not listed as final sale. So sad, I've shopped with them for a while now but I never will again.
I had an issue with a dress I ordered and the customer service representative that helped me was friendly, knowledgeable, and so helpful. Not only did she take care of getting me a replacement dress, she gave me excellent fashion advice. My new dress arrived in record time for my event.
I'm so happy and grateful for this company best customer service and quality products worth every penny so happy with everything please give all of you who work for this company a big pat on the back you are truly amazing best vintage clothes I have ever found
I have been a customer of Unique Vintage for nearly a year and am happy with my purchases and the service they provide. The styles are interesting, eclectic and fun.
He items I have returned were never to do with quality, just didn't like the fit or the style on me. Returns are very easy. They do take several weeks to process returns, but my inquiries have always been answered within 24 hours and the customer service reps are very helpful.
Alex helped me IMMEDIATELY after an issue that was my fault. I had overlooked something. My issue was resolved within about an hour saving me any inconveniences. No need to cancel and reorder (which was extra awesome because it was my birthday gift to myself). Thank you so much, Alex! Can't wait for my order :)
After my shipment was delayed, i turned to customer service and they took care on the best side! There is no doubt that a unique vintage has the most beautiful clothes and also (ans not less importent) an excellent service!
When I ordered the item I got it in great time, after needing to return items in February I am still waiting on my refund. I keep getting the run a round and excuse after excuse as to why my refund has not arrived in my nominated financial account.
Be very wary and choose carefully as their return/refund experience is way below satisfactory.
I am thrilled to have found Unique Vintage! I ordered 3 dresses and a cute wide patent belt. Everything arrived earlier than promised and the items were exactly as stated on the site. In the end, I needed to send two back (not because anything was wrong, I just wasn't sure which dress I wanted when I placed my order). I emailed for the return process instructions at roughly 6:30 a.m. CST; I never dreamed I hear back so soon. By 7:15 I had return instructions and link to my label in my inbox! I would order again and again! I have trouble with sizes, I am 46 years-old, 5 feet tall and about 90 pounds, cloth shopping is a challenge. These dresses ran true to XS sizing and fit like a dream, I wish I could have kept them all!
I had a great experience with my first time ordering directly from Unique Vintage (I was able to buy first hand from a local store of my home-city, but I don't live there anymore), and hands down Sylvie was amazing, and fast to respond. I really appreciated that, as I thought I messed up the order! (But I didn't so yah for me Lol!) so thank you! And can't wait for my order to arrive!
Answer: Hey Jess! All online orders are shipped form Burbank, Ca! If you are local we have a brick and mortar store you can visit! You can order Burbank Store Location: 2013 W. Magnolia Blvd. Burbank, CA 91506 818.848.1540 Store Hours: Monday-Friday 11am-7pm Saturday 10am-6pm Sunday 12-5pm
Answer: Hello Aisling, Thank you for contacting UV! We offer two shipping methods. Please make sure that before you place your order that you change your Country setting on our website to be given the options below. The prices will be determined at check out, and you will be supplied with quotes before you check out. You will also supplied the opportunity to prepay your customs, but can opt out if you like. If you choose not to pay in advance, when your package arrives you will be sent a bill by your local customs office. DHL Global Mail: 8-14 Business Days. DHL Express: 1-5 Business days. Sincerely, Alex
Answer: Hello Crystal, We carry a fabulous array of retro-inspired frocks from an assortment of top pin up designers and all with their own sizing chart. It is best that you compare your own measurements to the sizing chart we have listed. The sizing is true to the sizing chart listed! Here is a link to help you take your measurements, so that they can be compare to the items sizing chart. https://www.unique-vintage.com/pages/dress-sizing-guide Sincerely,
Answer: Hello Sandra, Thank you for contacting Unique Vintage. All our orders have a 48 hour handling time before shipping, unless otherwise stated. However, the shipping time depends on the shipping option chosen at checkout. We have a few different options that all vary in cost, these live rates are made viewable in your shopping bag, as well as checkout prior to completing your order. You will require Overnight shipping, but we do recommend that you call or live chat us, to ensure timely delivery. Our handling times, might not allow for a Monday delivery, please give us a call so that we can make that happen! Sincerely, UV
Answer: Hello LouLou! Here are the specific feature on the wedding dress you are interested in! Imported 100% Polyester Dry Clean Only Back Zipper/Double Hook Molded Padded Cups, Soft Underwire, Fully Boned Lined, Tulle Material Has No Stretch Let me know if you need further assistance. Thank you, Alex
Answer: Hello Darling! Please use the easy return link below, to help you get your return started. The return instruction are on the back of your packing slip or on our website. https://www.unique-vintage.com/smartreturns/ You will need your reference number and last name. Please follow the instructions provided. You will be printing out 2 papers, one is your return label that goes outside the box, and the other is your return invoice. Please make sure that you save the tracking number so that you can track the progress of your package. RETURN POLICY Items must be post marked within 14 days of the original delivery date. Items must be unworn, with all tags attached. Any returns post marked 15-30 days after the original delivery date will receive store credit only. Final sale items are not eligible for a refund, exchange or store credit. No exceptions. Shipping fees are non-refundable. If you have any questions, please see our full shipping & returns policy, take a look at our FAQ or contact our customer service. Thanks,
Answer: Hello Darling! Please use the easy return link below, to help you get your return started. The return instruction are on the back of your packing slip or on our website. https://www.unique-vintage.com/smartreturns/ You will need your reference number and last name. Please follow the instructions provided. You will be printing out 2 papers, one is your return label that goes outside the box, and the other is your return invoice. Please make sure that you save the tracking number so that you can track the progress of your package. RETURN POLICY Items must be post marked within 14 days of the original delivery date. Items must be unworn, with all tags attached. Any returns post marked 15-30 days after the original delivery date will receive store credit only. Final sale items are not eligible for a refund, exchange or store credit. No exceptions. Shipping fees are non-refundable. If you have any questions, please see our full shipping & returns policy, take a look at our FAQ or contact our customer service. Thanks,
Answer: They have a brick and mortar store in California. Apparently I need to enter more characters for me to be able to submit this. Annoying
Answer: I went off their sizing chart and everything fit perfect. Some dresses has different sizing measurements so not all XL are the same. I am guessing it is because of the material. One of the dresses I bought was 2 sizes smaller than I usually buy and it fit perfectly