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Twinklens

Overview

Twinklens has a rating of 4.7 stars from 1,023 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Twinklens most frequently mention customer service, good quality and fast delivery. Twinklens ranks 7th among Contact Lenses sites.

service
44
value
45
shipping
45
returns
31
quality
44
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960 reviews
How would you rate Twinklens?
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Texas
1 review
0 helpful votes
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Well worth it!
February 27, 2022

I have been impressed with Twinklens since my very first order! Their prescription process is by far the easiest one of all the contacts I've ordered online! I love the natural look of all the contacts I've bought here! And the added bonus of Try on Guarantee is just the cherry on top!

Date of experience: February 27, 2022
Arkansas
1 review
0 helpful votes
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Sclera lens
August 9, 2023

Lenses I ordered (epic sclera) did not fit my eye properly and would crinkle and come out of my eye (and yes, I put them in correctly), but customer service promptly remedied the problem via refund. Overall pretty good service.

Date of experience: August 9, 2023
California
1 review
0 helpful votes
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Best shop for the coolest and prettiest lenses
November 6, 2022

I ordered my lens on a super short notice for Halloween and they arrived just in time! The shipping for the US section of lens is amazingly fast. The selection of lenses is also so good and the natural lenses look so beautiful, I will buy again.

Date of experience: November 5, 2022
Arizona
1 review
0 helpful votes
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Slow shipping
December 6, 2022

The online ordering was fine. I ordered from the category of products from within the US for the faster shipping. It took 12 days when I thought it would be 2-5. I didn't get to use them for Halloween, but I guess I can save them for next year.

Date of experience: November 6, 2022
Australia
2 reviews
0 helpful votes
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Why to buy from Twinklens
August 29, 2023

Easy to navigate. Great selection. I have bought from them before. The colours and quality is amazing. The colours are very bright and contrasting is amazing. I have almost black coloured eyes and their lenses creat such vibrant colours. When I had a problem with a pair, they jumped right on it as soon as I'd sent the email. And not via robot either! Great products, even better service a no brainer in recommending you to buy.

Date of experience: August 28, 2023
Ohio
1 review
0 helpful votes
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A one time wear
November 8, 2023

I got red sclera lenses so I predicted a bit of difficulty with them but they were so dry to the point where I had to monitor how wide I opened my eyes or how far I looked off to the side otherwise they would start to fall out. I ended up taking them out before getting home cause it got from uncomfortable to unbearable.

Date of experience: October 31, 2023
Canada
1 review
0 helpful votes
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My favourite place to get contacts!
February 25, 2022

Twinklens has an amazing selection of contacts that are durable, soft and look beautiful on the eyes! They ship the contacts with cases and tools to help put them in and take them out of your eyes, and they deliver very quickly!

Date of experience: February 24, 2022
California
1 review
0 helpful votes
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Super happy
November 7, 2022

All the styles I purchased looked exactly like the photos. They are very comfortable lenses and I don't even feel them while wearing them, I forget until someone compliments them. Overall very happy and not at all disappointed.

Date of experience: November 7, 2022
Washington
2 reviews
0 helpful votes
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I have got all my contacts from twinklens and i've always got them shipped fast to me. I wouldn't shop anywhere else! If u want great contacts at a great price this is the place to go! Excellent customer service as well! Thanks twinklens!

Date of experience: February 24, 2022
Delaware
1 review
0 helpful votes
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Awesome quality sclera contacts!
July 30, 2023

Shipped in a timely matter and arrived sooner than the estimated delivery date. High quality contacts and came packaged with care. Kit came with a contact case, silicone pinches to grab the contacts, and a silicone plunger for removal, as well as a case for these accessories! Absolutely impressed!

Date of experience: July 30, 2023
Australia
1 review
0 helpful votes
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Great quality, relatively easy to put in
August 28, 2024

Unfortunately will be returning because I found the 22mms are too big for my eyes and don't sit correctly

Date of experience: August 17, 2024
Arizona
1 review
0 helpful votes
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I got yellow contacts for my witch costume, and they were perfect. They were noticeable and creepy/cool. They were easy to get in and out; they also did not tear or bend while I wore them for several hours. My 12-year-old son got red Anime ones for his costume, and he looked so cool. They made his whole costume come together. He did not like putting them in or taking them out, but he loved them, and they did not bother him once he was wearing them.

Date of experience: November 1, 2023
Massachusetts
1 review
0 helpful votes
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Good service.
November 20, 2023

Good products, good service. There was a small issue that prevented delivery, nobody's fault, and Twinklens went above and beyond to make it right, and saved my Halloween party, so I'm giving a good review.

Date of experience: November 20, 2023
California
1 review
0 helpful votes
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Great contacts!
November 16, 2023

Was pleasantly surprised how well these worked. The red sharingans looked awesome, they really popped. The purple Rinnegans were also cool, but it was a little hard to see them (wish they were a little brighter). Overall very happy and will order again!

Date of experience: November 15, 2023
California
1 review
1 helpful vote
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No package update after 3 weeks
November 2, 2023

I placed my order 3 weeks ago, I still don't have any tracking info on where my order is. I keep getting told to give it 20 days, but I'm also receiving emails asking if my order was delivered, if not email them, I email them and I get a response asking to keep waiting, and now I'm getting an email to review my order. Well, I don't have my order

Twinklens attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 2, 2023
Washington
1 review
0 helpful votes
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Amazing.The very best!
July 11, 2023

The price was so inexpensive. I enjoyed the overall product selection. Something great in every value range. Package arrived very fast. I was so satified these are the most comfortable contacts i have ever worn. They look stunning. And my eye site was as tho i was wearing nothing in my eyes at all. Super super happy with my purchase. Thank you Twinklens...

Date of experience: July 11, 2023
New Jersey
1 review
0 helpful votes
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Absolutely in love with these contacts!
November 15, 2022

The shipping was very fast and the contacts are amazing. The colors are bright and vibrant and very detailed. They are also very comfortable and I can't feel them in my eyes whatsoever. I am definitely going to be a repeat customer!

Date of experience: November 15, 2022
Washington
1 review
0 helpful votes
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Easy to order, great quality, and fast delivery
November 20, 2023

I needed one of the pairs I ordered to arrive by Halloween and wasn't sure I had ordered early enough to receive them. I was so happy when they arrived in plenty of time! They were a hit and added the finishing touch to my vampire costume. Everyone was commenting on how cool they looked. I am very satisfied and will order from Twinklens next time I need contacts.

Date of experience: November 20, 2023
Minnesota
1 review
0 helpful votes
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Excellent
September 21, 2023

I was concerned with the amount of time that it took to receive my order but once I reached out, I had a quick response and received my order within the time expressed. I love the time and care put into the packaging and the details. Everything was done neatly, organized, and the details inside the box with instructions.

Date of experience: September 21, 2023
Canada
1 review
1 helpful vote
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First time Buyer thoughts
May 22, 2023

I am absolutely in love with the lens. It's a great quality product at an affordable price. I was a bit skeptical at purchasing first because I naturally have dark drown coloured eyes and in the past with other Color lens from different brands I was disappointed that it did not show on my eyes. But twinklens showed up 100% on my dark coloured eyes and I am going to continue buying more from this brand. -Shana

Date of experience: May 21, 2023