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TurnKeyParlorReviews 166

5.0
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TurnKeyParlor Reviews Summary

TurnKeyParlor has a rating of 5 stars from 166 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TurnKeyParlor most frequently mention and ice cream. TurnKeyParlor ranks 2nd among Restaurants sites.

service
2
value
1
shipping
1
returns
1
quality
1
Scooper D.
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October 12, 2014

Date of experience: October 12, 2014
Ben M.
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They took what could have been a very stressful situation and turned it into a very comfortable situation. If you don't use Turnkeyparlor.com you probably aren't really in the market.

Date of experience: October 1, 2014
Eskimo J.
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I started my mobile ice cream sandwich business, Eskimo Jacks Artisan Cookies + Ice Cream about 4 years ago. I found Turnkeyparlor.com online, where I purchased my first cart. Neil was really helpful in guiding me through the process of the type of cart and equipment I would need. That quickly turned into carts 2 and 3, again, with the help of Neil. My business has continued to grow, as I have added a food truck to my catering business. If you would like to discuss licensing opportunities for our concept or to rent a cart or have us cater an event, contact me, *******@eskimojacks.com.
Turnkeyparlor.com is a great place to start!

Date of experience: October 1, 2014
Uncle B.
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Hi this is Ben owner of Uncle Bob's Homemade Ice Cream in Eureka IL:
I have been a customer of Turnkey since roughly 2009 and have been very happy with all aspects of their busieness. I even recommend them to a lot of my own customers.
I've purchased a Nelson BD6 cart, portable sink, multiple merchandiser freezers, 16 hole Hussmann dip cabinet, and also some used equipment.
I have been happy with everything so far and if there were problems with equipment, etc., Turnkey went over and above to make it right.
I've been in business for a long time and since I discovered Turnkey they have been my go to for equipment and information.

Date of experience: October 1, 2014
M K.
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October 1, 2014

Date of experience: October 1, 2014
Andy W.
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I have purchased two hardening cabinet from Neil and the folks at Turnkey. It all began because Neil was the first dealer who took the time to explain the difference between a hardening cabinet and a blast freezer. He gave examples from his own experiences, industry norms, and customer experiences as to why an ice cream business such as ours probably had no need for the smaller and much more expensive blast chillers. We got a great deal on a previously sold, but never used single door model. Two years later and in need of something bigger, Neil gave us a great price on the quad door model and it was at our facility two days later... unbelievable.

Neil and Tish are both very available and very personable. Their industry experience and small business approach make Turnkey a great choice for outfitting an ice cream business.

Date of experience: September 29, 2014
Chuck I.
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I have purchased multiple gelato carts from Turnkey Parlor. They have been very helpful and responsive each and every time. I would highly recommend them for any ice cream / gelato related needs.

Date of experience: September 29, 2014
Adam R.
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We were very happy with the entire process
September 29, 2014

We were very happy with the entire process. I am not going to lie we were nervous doing a deal with someone we have never met or with product we have never seen other than pics. Neil gave us plenty of references which put our minds to ease. We went and picked up our stuff directly and were able to work the deal to having fair game on anything in the shop which was a bonus. We would recommend TurnKey to anyone looking to buy yogurt equipment!

Date of experience: September 29, 2014
Bobbye E.
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We needed equipment quickly and the TurnKeyParlor representative worked with us to get our order placed and invoiced to meet our deadlines. Even when we needed to change the model, the transactions were handled smoothly and refunds applied quickly. Thanks for a very positive experience.

Date of experience: September 29, 2014
Dennis I.
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September 28, 2014

Date of experience: September 28, 2014
Planet P.
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September 26, 2014

Date of experience: September 26, 2014
angela v.
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We receive a good value and prompt and courteous service. Staff was helpful and knowledgeable.

Date of experience: September 26, 2014
Brian f.
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Super friendly and efficient
September 26, 2014

Super friendly and efficient. We told them what we were looking for and they came through for us in a big way. Over the top customer service, I would highly recommend them to anyone looking to start or are already in the ice cream business.

Date of experience: September 26, 2014
maverick R.
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September 26, 2014

Date of experience: September 26, 2014
Teller H.
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September 26, 2014

Date of experience: September 26, 2014
Jay B.
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From start to finish a great experience
September 26, 2014

From start to finish a great experience. Pricing was so much less than new but equipment was in excellent shape. I really felt that this is a great way to buy or sell equipment. Neil was very easy to work with and he kept us in the loop from start to finish. Never hard to get hold of.

Date of experience: September 26, 2014
Drop N.
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I am in the process of building frozen yogurt store and it can be very overwhelming. Turnkey Parlor was very helpful. They helped me find items that I hadn't been able to find myself. They gave me all the information and specs on each item that I needed. Prices were great too!

Date of experience: September 25, 2014
Best c.
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Great doing business with them they answered the call immediately got back to me beat everybody's price I will buy from them again Salem Valley Farms Ice Cream Joe Scacciaferro

Date of experience: September 25, 2014
Teresa Q.
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I placed an order for a large quantity of the can collars for a customer of ours. Tish Turbe emailed with the exact dimensions so that we could be sure that they would fit and work for the customer. I confirmed with the customer and with Trish and everyone was happy with the transaction.

Date of experience: September 25, 2014
Jim R.
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Turnkey was fine...
September 25, 2014

Turnkey was fine... except making the up front payment before shipment was a little disconcerting. The Nelson BDC8 cart has worked out fine as it appears to be well designed and easily keeps the product frozen for more than 12 hours while unplugged. It did have some minor workmanship issues that I needed to fix. I contacted Nelson Mfg and they were embarrassed that they shipped a cart with a misaligned grill and stripped tapped holes (which I re-centered and re-tapped). I will use Turnkey in the future and would buy another Nelson since it is rugged and reliable.

Date of experience: September 25, 2014