TurnKeyParlor has a rating of 5 stars from 166 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TurnKeyParlor most frequently mention and ice cream. TurnKeyParlor ranks 2nd among Restaurants sites.
So great! Jenni was most helpful in getting our order quickly we were in a bind for a cabinet
Neil did an amazing job helping me sale my yogurt machines! Very happy I went with them!
Turnkey Parlor was successful in negotiating the sale of my yogurt machines and POS when all other channels were saying no. I appreciate the honesty and professional service and follow through for a smooth transaction.
The gold standard in amazing customer service is goDaddy and freezer planet has achieved that level in my book! Absolutely fantastic. Reps know their product and get you resolved quickly and with no pain. I'm a fan.
Everyone was friendly and curtious
Great customer service and follow up. Will use again
We are a coffee shop that has added ice cream to our menu. Turnkey Parlor was very helpful when we decided to add the new product and provided support beyond just providing a freezer. The questions they asked about our supplier helped us determine the kind of shelving for the dipping cabinet. After purchase, the customer service has answered all of our questions, from how to clean to how to label the ice cream. If you're looking for a business that will support you as you launch your own ice cream business, Turnkey Parlor is it!
I could not be more pleased with the excellent service provided by Neil Williams at Turnkey Parlor. I have learned that I can always count on Neil to provide any needed help or assistance. He is very prompt in replying to emails or phone calls, and if he says he will do somethig, you can count on it. I wish all business people I deal with were as much of a pleasure to work with as Neil at Turnkey Parlor. I don't think they come any better and I give him my highest recommendation.
I recomend Turnkey for all your Resturant Equipment
Overall great job! I purchased 3 push carts from Turnkey Parlor and they were delivered as promised. When I broke some of my cart covers on separate occasions, Turnkey parlor team quickly arranged and sent me new ones. So far has been a pleasure working with them!
We were very pleased with our experience with Turnkeyparlor. Neil made the entire process as easy for us as possible. He always kept us posted and stayed in touch. We very much appreciated him and would reccomend his services.
My only complaint was not getting the wheeles back when cart was fixed with a larger axle
Working with Tish and Jennie has been great. All equipment and accessories arrived as promised and I will be using Turnkey Parlor for future accessory purchases and equipment purchases for future locations.
This was my first venture into the smoothie business. Everyone was helpful through some pretty basic questions that I had. I was really nervous with such a relative big ticket item, but they assured me that it would be delivered and would work, etc. and it has been a great purchase so far. They even gave me the straight story on how it would have to be refilled and what might work better (which now that I am working with it, I understand). The only problem was that one piece of the machine was shipped with one trucking company and one with another (coming from two different parts of the country at different times and days) which made tracking a bit difficult to follow but it all worked out... I would just plan for more patience in this part of the process than I had planned for.
I went on line looking for a ice cream freezer and Turnkey Parlor came up. The President Neil Williams e-mailed me videos of there freezer & we found the 16 pail freezer & looked at there finance program. They got it all put together and we got are freezer delivered to are door. We are very pleased with them. If you have a question they get the right person to answer it. I would recommend Turnkey Parlors.
Easy to deal with and good on their word. I will always use them.
I never owned an ice cream shop before so when I started the process of opening one I had many questions. The turnkeyparlor staff was so helpful. They answered all my questions and guided me along the way. I feel like they really wanted to make sure my business wouldn't fail. I purchased my dipping cabinets from Turnkey as well and am very happy with the product.
Success is often built upon relationships. In this ice cream business, we've leaned on the experts as much as we could. The resources Turn Key Parlor offers and the valued products they suggest are highly recommended. Solving equipment questions in our shop is a continual evolution as we grow our shop and the demand for our creative product line expands. This is why we continue to rest on the advice from Neil Williams, President of Turn Key Parlor, whom we trust and value to ensure a successful future for our customers and our selves.