TurboTax

Used the simple version for many years. This year as I retired and wanted to maximize any advantages I decided to use Turo Tax "FULL SERVICE DELUXE". A total waste of time. Thirty minutes of waiting for a so-called expert to review my docs and then tell me that the service I opted for didn't cover my tax predicament because I had T3s. I now need to upgrade to a premium package at $149.00 for each my wifes and myself. Needless to say, I opted out. T3s are not a complex document and pretty standard in investments. Just another typical cash grab.

I was so duped with Turbo Tax - 100% guarantee, yeah! - with the little magnifier going over everything you just did, like it's really going over everything and catching mistakes! I know now that is just a little cartoon icon. Call me trusting too much, but that's what I did, I am naive when it comes to Tax returns, I really fell for their scam on their advertising. Found out from scathing, demanding IRS letters I didn't put in my 2020 and 2021 Social Security which that little magnifier didn't catch up on. So now I owe $3k for 2020 and $4k for 2021. Where is their guarantee, paying more for a specialist, supposedly to look over everything and still they did not catch that? Then I read all their bad reviews of people like me - wish I had read that before I went with them for all these years.

I have been using tax software for years and decided to "switch" to TurbTax Premier. MISTAKE. First there are well-documented installation problems that Turbotax blames Microsoft for and the claimed importing of "over 100 data fields" from other software's last years return is "oversell" of the highest order. I've spent 6 hours and made little progress working with Customer Service, who offered to return my purchase price. I spent another 45 minutes sending requested receipts, etc. to the representative, and a day later received an e mail notice that I would not receive a refund because my refund application was incomplete. I was informed my case was closed, but I could start a new refund application. In my view terrible product and service, plus "Dark Pattern" practitioner.
Turbotax/Intuit is going to be paying a lot of $$ to attorneys for responses to Federal Trade Commission investigations.

Been using turbo for years now all of a sudden they're using this sbtpg LLC and we are getting less of our refunds I will never use turbo again! My refund is $89 short from what I'm supposed to get this is a scam!

I have used Turbotax for a decade or more. I ise deluxe with the state. This year I had to download instead of use the CD. What a nightmare. I was conned into upgrading for an additional $185 for premium state and federal that was not necessary. I was on the phone with customer service in the middle of doing my return telling them I made a mistake. I was told to just complete my return and request a refund after i finished. I did just that and was denied my refund within minutes of my written request. I am done with the deceptive upsell tactics of intuit and turbotax. It would be very for any responsible person to review my return and see that i did not need the premium product but they will not do that. Intuit is a scam company!

I used TurboTax for the first time in April 2022 to file Federal and State tax return for the year 2021.
TurboTax online made my resident address and status wrong.
It failed to file all Federal and State tax return, and all of them got rejected because of the wrong resident status and address, and also failed AGI match for the year 2020. Filing failed over and over again.
They charged me around $300, and never made it.
I wanted to get the charge refunded, but they said it is non-refundable since it is through online.
I was shocked. They said it is guaranteed to file tax return, otherwise they will refund all fee and charge.
It was kind of nightmare.
Never use it.

They didn't help me get anything else other than crypto and I never got the refund they promised. I can't get ahold of them without paying them either or don't know how.

This site its so hungry for money they ll try any thing just to get their hands on your money I was charged by them to and I filed a claim with my bank I got my money back from this liars they advertise free tax filing but by the time you finish you end up with a hefty fee...

The place they use when you pay from your account is trash. I signed up for the free service and got a 350$ bill. I could of went somewhere better for that price. COMPLETE GARBAGE! I wish i could give this place 0 stars.

Turbotax is a terrible program that lobbies the government to make sure you have to pay to do your taxes. The design tricks you into paying to file your taxes and is generally deceitful. The world would be a better place if Turbotax didn't exist.

The first time I used TurboTax it was free. After that it never gives me the free option it always wants me to choose the deluxe option which cost me money. That I do opt for because they do do a good job but I think they should stop advertising do your taxes for free when after the first year it is no longer free!

In 2014 was audited by IRS on Sale of Rental Property. IRS said TurboTax is a problem and fails to capture or process the information properly.I got stuck with a $20,000 bill, interest and penalties. In 2022, I discover that $55,000 in Legal Fees incurred in a lawsuit in 2015 were also deductible but Turbotax failed to query me about the Fees. Between a good for nothing attorney and TurboTax product failures, I am out $75,000 and the last three years of my life have been torturous. TurboTax Audit Representation is also totally useless making a difficult situation intolerable. I just decided to dump the Audit Counselor because he simply wasted my time... Totally terrible product and useless.

How pathetic for you turbo tax online I didn't think they were messing up one year but for 2022 it's messed up it told me I didn't qualify for earned income credit but h n r online gave it to me I don't know if they all do something wrong or crooked or are working for the irs but you're stealing our money n we're barely hanging on as it is

Turbo tax is a rip off they forced me to upgrade and charged me $201 and refuse to give it back when I didn't even approve the upgrade. I was doing a basic w-2 form I just waned to do a basic return and this is what I get. Next year it will be H&R block free I know people who used that and didn't get charged. I was also informed that if you have and issue and need to talk to somebody you get charged for that to. I have to click something to rate it and can't click on zero so I guess it's a one from me

I did my taxes through Turbo Tax and paid for the expert help and thought my taxes were done right. So the irs intercepts my taxes instead of getting $4900 back I now getting $276 back I called customer service an explained too them what happened. And now I asking for a refund for the expert help that they charged me for and they won't refund me. Never again will I deal will them! Stay far away from them they're fraud and false advertising.

Warning do not use them. Horrible experience. Don't pay, they will not refund you and will email within the hour you saying they don't offer 100% satisfaction. I started filing, I paid but at the end they need more info. I didn't have the info and couldnt get help finding it. I called customer service, right away, they couldn't help so I request a refund because I couldn't complete my tax return. They denied the refund and even though I paid I couldn't a actually file my taxes. Support request *******366 and when they emailed me they spelled my name wrong even after they had all my paperwork with my name to refer to!

In trying to help a friend of mine amend a previous year's tax return, Turbo Tax has locked her out of this option because of an unretrievable email address that she was using when she filed the return with TurboTax.
When talking to different Turbo Tax "experts (HAHA)", the various Useless suggestions that they offered were inconsistent from expert to expert, and they were individually of No Help at all... accept to steer us onto more online dead-end solutions.
Bottom line is... I can't trust Turbo Tax any longer with something as important as my tax records. They have hijacked my friend's info and she may well suffer legal repercussions for not being able to amend a previous filing.

I filed my taxes with TurboTax and was charged approximately $85. They failed to file my taxes cuz they could not confirm my identity through my adjusted gross income. I got the information straight from the IRS website. I have to get my taxes filed somewhere else now. And they refuse to refund any of my money. Absolutely horrible service if they want you to pay them for their service go elsewhere

I am not sure why but I always get misled by this company (filed with Credit Karma one year and it was great but now its all through Turbotax). I even checked the tool before filing to confirm my taxes would be free but when I finish they always want money to file. If you are really filing a simple tax return save your self a headache and file for FREE with Cash App tax. The interface may be slightly better on Turbotax but if you know what you are doing Cash App tax is much quicker.

Spent 2 days filling it out...$44 they said. Day 2 it asked me to start again. At the end they charged me $167. And it never got filed. Used them for a few years. Now just another scam website. Using every lying sneaky crap you would find on all the sleaziest scams. DO NOT WASTE YOU TIME or MONEY. Read the reviews. That is a lot of!'s.
NOTE even this slimy review makes you open account... they won't share your info... but their - 1123 "third parties" will!
Just called the sleazy thieves. THEY DON"T DO REFUNDS... and as they know... there is nothing you can do without a 10K lawyer. NEVER AGAIN! And they don't even tell you unless you waste half an hour on hold... spelling your name 15 times... to a computer that must speak a foreign language.! It never did get it right...
I can not stress enough... DO NOT USE THESE PARASITES.