On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Tumble Deal has garnered a largely positive reputation among customers, who frequently praise the quality of products, competitive pricing, and an engaging shopping experience. Many users appreciate the attentive and friendly customer service, highlighting quick responses and effective problem resolution. However, concerns arise regarding shipping delays and occasional issues with returns, which some customers find frustrating. Despite these drawbacks, the overall sentiment leans towards satisfaction, with numerous repeat customers eager to recommend the site. The company’s approach to customer care appears genuine, fostering loyalty and encouraging word-of-mouth promotion.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I lost an item I placed... never got it. I call and they e-mail me a lost item to fill out... it was very easy and within 2 days a was credited... I really wanted the same item for the same price I ordered and they went step by step to help me re-order my item... Thank you...
Personable very professional customer service reps I love how you can track your package. All my issues were very much resolved and I love the fact that we can contact via email web conversation or phone call which makes me feel comfortable and safe ordering from tumbledeal.
This bracelet arrived damaged so, I called customer service and they credited my account. I don't even have to send the broken bracelet back!
The earrings were beautiful. Fast shipping, arrived when promised. This was my first purchase with TumbleDeal and I will again.
I purchased a tablet for my stepson and found out that his grandmother already purchased one for him so I immediately cancelled my order and called Customer Service and I have never dealt with such nice knowledgeable customer service people in my whole life I had to cancel the purchase I explained why and that fast it was cancelled! It couldn't have been any easier, also tumble deal as a whole is just an amazing place to shop! Amazing products for amazing prices plus the fact it's just fun but when I tell you if you have any problems with this site all you have to do is contact customer service and they take care of you they actually treat you like a human being and like you are their number one priority
I was leery calling the customer service number because I know how returns can sometimes be. I was so wrong! I had one of the nicest customer care reps ever! Kurt made me comfortable and couldn't have been nicer. It is because of this that I hope to be a TumbleDeal customer for a long time
My experience was wonderful with item and the other too the only I not happy about the time I have to wait for it.
I am very pleased to have found this web site
I have felt with other Autionear
I am happy to report that this one delivers excellent
Quality at a very fair price
I had been wanting a pair of earrings and when I saw the ones I wanted, and got the price I wanted, I clicked. Immediately I thought... is this really a good idea? My earring were here before I knew it, and exactly what I expected. I'm very happy and plan to shop again
Perfect and Smooth transaction. Definitely buying again, lots of fun freezing the price. Addicted
TumbleDeal makes it way too easy to spend money. Fastest online purchase I've ever made. My item arrived quickly, beautifully packaged. The buying experience is fast paced and sort of exciting. I have already sent the link to several friends. Check it out!
I bought a pair a leopard print joggers. The material is slinky feeling and soft. The fit is great. I bought a medium and didn't know if they would fit. But they fit perfect.
Great experience. Received the purse within just a few days after ordering. Packaged perfectly. Item was as described. Beautiful! I'll shop here again!
TumbleDeal was easy to use the product is well made and the price was great
A whole lot of fun to shop. Easy check out and an overall great experience. I've already told others about this site when asked about my purse.
I haven't expected that tumbleDeal is so quick to respond their delivery, I thought they are one of that online store that takes a long time to ship your order. Nice job TumbleDeal.
All is well with the jewelry I purchased.
I just can't stand the delivery wait from UPS
I was first introduced to tumbledeal. Com on January the 2th 2016 by my cusion a Loyal customer to you's l tried it out when l came home, my 1st Item came yesterday very pleased with the Piece of Jewelry l Got now 3 order will appear on your statement computer today l ordered my 3rd item. I can't wait to order my Marc Jacobs Hobobag soon by Late February As l keep saying 2 my cusion l be your next Loyal customer time to time. Have a blessed coming weekend and Everyday Life okay. Naomi /noemi perez. ☺✌
Didn't receive order. Took care of this matter very fast. This has never happened before. Fast Delivery Always
I had a lot of fun and the experience from shop to arrival was great. This was my first time using this site and actually had no idea it even existed. Since my first purchase I have purchased 5 more items, received 2 so far and have been delighted with the purchases. I can't wait for the other items to arrive. I will be purchasing again! Thank you TumbleDeal. Fast shipping and great packaging to.
Answer: Because this site is terrible! I wasted too much money before I realized it. Move on. Go to trendsy.com real people selling real items!
Answer: The Coach purse we received was a plastic knock-off, even though the one I purchased was advertised as being made out of leather. It seems some people receive authentic Coach purses; others, like me, don't, regardless of what Blake B, the TumbleDeal PR rep, says. Buy at your own risk. They have a disclaimer that you can't return handbags although they took mine back.
Answer: I've seen several comments saying they got "fakes"... I would never buy purses from them---try a discount mall with brand names.
Answer: They will probably be junk. The quality of the items are so poor. Expect to be highly disappointed. Try Amazon.
Answer: Every thing I have ordered has been advertised and delivered new. I have seen events where pre- loved merchandise has been offered, but I have not purchased from these particular events.
Answer: You are so right! Mine is fake also.
Answer: It's not true!
Answer: Handbags are fakes; I can vouch for the fakery on he coach purses. I was taken, but should have known better. My bad.
Answer: Hi Karen. My name is Blake and I'm a representative from Tumble Deal. I want to give you a little peace of mind that all items on our site are legitimate and as described in the product description/title. If the description states that it is a Swarovski, then rest assured it is Swarovski. Feel free to reach out to us at support@TumbleDeal.com if you have questions about any particular item and we will be happy to provide any information you need. Thanks for checking us out! Hope you 'tumble' into some great deals!
Need help determining if your Coach handbag is real? Read our helpful guide here: https://www.facebook.com/notes/tumble-deal/how-do-i-know-if-a-coach-bag-is-real-or-fake/1569860539902690