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TumbleDealReviews 1,381

2.8

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TumbleDeal Reviews Summary

Tumble Deal has garnered a largely positive reputation among customers, who frequently praise the quality of products, competitive pricing, and an engaging shopping experience. Many users appreciate the attentive and friendly customer service, highlighting quick responses and effective problem resolution. However, concerns arise regarding shipping delays and occasional issues with returns, which some customers find frustrating. Despite these drawbacks, the overall sentiment leans towards satisfaction, with numerous repeat customers eager to recommend the site. The company’s approach to customer care appears genuine, fostering loyalty and encouraging word-of-mouth promotion.

This summary is generated by AI, based on text from customer reviews

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New York
1 review
1 helpful vote
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Awesome Service
April 26, 2015

Inquired about my tracking number for my package and received the information very quickly. I am excited to receive my purse! My many thanks to Chelsea for great customer service!

Date of experience: April 25, 2015
California
1 review
1 helpful vote
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Outstanding
April 25, 2015

Tumble Deal went above and beyond my expectations for customer service. They help me with my issue, solved it promptly and were amazing people to work with.

Date of experience: April 25, 2015
Florida
1 review
0 helpful votes
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Great customer service!
April 25, 2015

And prompt, pleasant assistance when I needed to return an item.

Date of experience: April 25, 2015
Florida
5 reviews
1 helpful vote
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Never again!
April 25, 2015

I ordered one thing they sent me another. I will never order another thing

Date of experience: April 25, 2015
Blake B. — TumbleDeal Rep
over a year old

We are so sorry to hear that Carmen. Please know that this is a rare occurrence, however we are still happy to assist you with a resolution. Please contact us at support@tumbledeal.com and we'll take care of you.

Illinois
1 review
0 helpful votes
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Great customer service
April 25, 2015

Everyone has been really nice and helped me to understand the return process and how to apply. I just bought a different purse I know I'll be happy with.

Date of experience: April 25, 2015
Ohio
1 review
0 helpful votes
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Return request
April 25, 2015

The purse I ordered was much too heavy for me to carry... I requested a refund. I was given a one time return, for which I am thankful.

Date of experience: April 25, 2015
New York
1 review
0 helpful votes
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AWESOME CUSTOMER SERVICE
April 25, 2015

I had a small problem that was "my fault" and I left a message for customer service. To my astonishment the Customer Service Representative (Chelsea) sent me a message back that they had corrected "my error". And all was fixed within an hour or two. In today's world that is AWESOME.

Date of experience: April 24, 2015
Florida
1 review
0 helpful votes
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Great Customer Service
April 24, 2015

Very fast and courteous response to my question/concern. Thank you

Date of experience: April 24, 2015
Ohio
1 review
1 helpful vote
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Fantastis Site - Awesome Deals
April 24, 2015

I have so much fun with this website. Not only because I love saving money, but I also love a challenge. Delivery of items that I have purchased is always prompt and the packaging is perfect.

Date of experience: April 24, 2015
New Hampshire
1 review
2 helpful votes
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Unbelievable service
April 24, 2015

I ordered a camera for my daughter. She has signed up for a photo class. I cancelled it within 30 minutes. Teenage daughter I can't always understand. It was already being processes. Unable to be cancelled. Remarkable. Not sure I will shop here again. But I have been very happy with other items I have ordered.

Date of experience: April 24, 2015
Wisconsin
2 reviews
1 helpful vote
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Wonderful site! Great Experience
April 24, 2015

Difficult you answer as I havent received product yet. Will update concerning quality, packaging and when products will be delivered.
My only concern was, given my daughter is severely allergic to shellfish and one order placed was a 64 inch pearl necklace. I attempted to clarify if it was really pearl. I did receive the answer twenty four hours after purchase that they were faux pearls. It was good for me, given my daughter's daughter's allergies, though misleading to others thinking they were purchasing authentic pearls. It is a bit concerning when purchasing jewelry if quality stated is what is being purchased.

Date of experience: April 23, 2015
Missouri
1 review
0 helpful votes
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Customer Service
April 24, 2015

I have not found an unpleasant person anywhere along the way.

Date of experience: April 23, 2015
Texas
1 review
0 helpful votes
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Great service
April 24, 2015

Your tech guy was great in helping me complete my order

Date of experience: April 23, 2015
California
1 review
2 helpful votes
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Prada
April 23, 2015

I bought a Prada bag for my mom. She wanted a Prada bag for so long and when we seen one, we decided to get that one. When it arrived, my mom was so disappointed, it was so small, it's not what she expected. I e-mailed the customer support and see if there's a way we could return it and get a refund. I got a reply saying that we could return it because it's the first time I ordered so we got a "break". Thank you so much!

Date of experience: April 22, 2015
District of Columbia
1 review
0 helpful votes
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Great customer service
April 23, 2015

Chelsea was was very helpful and took care of all the problems IMMEDIATELY! I could also understand every word she said, obviously she is an American! She was very kind and helpful, it was refreshing to speak with someone so kind at customer service! I was seriously considering not dealing with Tumble Deal anymore but I will continue to ONLY because of her GREAT attitude.

Date of experience: April 22, 2015
North Carolina
1 review
0 helpful votes
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Registering
April 23, 2015

I couldn't get my e-mail and password to be accepted by the sight; however after many tries, I contacted customer support and was directed to what needed to be done almost immediately. Very efficient

Date of experience: April 22, 2015
Texas
1 review
1 helpful vote
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I finally received the 8 pc towel set. Apparently I was told via email and customer service that the original package was lost and they were unable to track it. Customer service gladly sent another set and I just received them on April 21st almost a month from the day I purchased them. Emails were very informative and the responses were quick. Thank you. I appreciate the assistance I received in getting my merchandise.

Date of experience: April 22, 2015
Louisiana
1 review
0 helpful votes
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"Awesome"
April 23, 2015

Every product has been made by top designers and I love them all.

Date of experience: April 22, 2015
Tennessee
1 review
1 helpful vote
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The Return
April 22, 2015

1. I called and spoke with a representative that told me to send it back in its original packaging. 2. I was sent an email with the return address label. And couldn't open or print it from the available software. 3. Called again and as told one was mailed to me. But overall the strangest thing I was asked if I wanted another pair.

Date of experience: April 21, 2015
Colorado
1 review
0 helpful votes
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5 star without a doubt EXCEPTIONAL
April 22, 2015

Better then anyone could imagine. Followup was exceptional.

Date of experience: April 21, 2015

From the business

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tumbledeal.com
Oklahoma City, OK, United States