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TopResumeReviews 5,661

4.5

From the business

TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.

TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.


topresume.com
New York, NY
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TopResume Reviews Summary

TopResume has a rating of 4.5 stars from 5,661 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 5th among Resume sites.

This company responds to reviews on average within 2 days
Florida
1 review
0 helpful votes
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Good decision
March 30, 2016

It was a good decision to contact Top Resume and put my "old" Resume in their hands, very good response time and EXCELLENT final results!
100% Recomended

Date of experience: March 30, 2016
California
1 review
5 helpful votes
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First let me say I wanted to believe in their sell points so I signed up for all of their package. 24 hour turnaround, all the letters and resume, the Linkedin etc.

They did not understand their own features 24 hour turn around means just that. I basically got my 1st draft 4 plus days later and that resume had non of the job titles I worked. I was like this is a nice resume for and operational development person, where my jobs were in purchasing -planning - warehousing and inventory. I was like did you even read my resume. So I ended up pulling down an example from their site. I said this is more me - my writer nearly re-wrote my resume based on the information I supplied to him. NICE JOB, I didn't even have to pay for the example lol.

Okay so then the writer sends me my revised resume and cover letter, again communication issues in it but worse of all it is not compatible. Further letters were not spell checking even and there miss-spelled words and language that wasn't write.

The company basically said they would credit me for the turn around $125, have not received it. I was told they would post my new resume to job boards and that wasn't done unless you call the truck driving jobs that are all of a sudden coming to my inbox.

I am totally dissatisfied. I want a full refund from this company. OH and if you like spending this much money and not have a phone number to call by all means give them your money as they will not follow through in a timely manner or work with you. They will just tell you the time has expired to work on the re-work. DO NOT I REPEAT DO NOT use this service.

Date of experience: March 29, 2016
Chris W. TopResume Rep
over a year old

Hi, We are truly sorry to hear about the negative experience you had and we'd like to make it right. To connect you with a rep right away I will need your full name, email address, and order number. If you could please provide that via direct message on our Facebook page we'll get you taken care of right away! Thank you in advance.

Washington
1 review
0 helpful votes
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Awesome
March 29, 2016

I was very pleased with the work. Jennifer was Great!

Date of experience: March 29, 2016
New York
1 review
1 helpful vote
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It is worth it!
March 29, 2016

Before getting my resume done at TopResume, I thought that by using a resume program and doing it myself my education and experience would be the selling point and I would be ok. NOT! I was getting nothing not even rejection emails. I found TopResume from a job search engine and I was little apprehensive because I didn't think someone was really going to look it over. I am so thankful that I did, Cheryl(TopResume Writer) captured all the focal points and made my resume speak volumes. Since Feb 2016 I've had 2 phone interviews with one being in Georgia where we are looking to relocate. Thank you TopResume and Cheryl it was truly worth it!

Gina L

Date of experience: March 29, 2016
Jamaica
2 reviews
0 helpful votes
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Great Service
March 29, 2016

I love my new resume, it looks and sound so very professional. I have asked TopResume to rewrite my resume as I did not have the time or the "know how" for this type of professional market and I got the best service for which I am a stickler for. Not only did they responded in a timely manner, I got the best reviewer, who worked tirelessly to assist me. I am so proud of my resume and cover letter, not to mention my LinkedIn page.

I am glad I used TopResume, they are good!

Date of experience: March 29, 2016
District of Columbia
1 review
1 helpful vote
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Wonderful experience with a great writer that helped with a solid resume, cover letter, thank you letter, and also updated LinkedIn page. Wow... I had a boring resume and cover letter that just was not getting attention by hiring managers, but now my resume shines and not only looks great the wording paints the right picture of me and my professional experience. It's worth it to have a professional writer bring out that glow and dazzle. Thanks TopResume.

Date of experience: March 29, 2016
New York
1 review
0 helpful votes
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Great Service
March 29, 2016

I am very happy with my new and updated resume. It's professional, clear and exactly what i was looking for. The first day i posted my new resume, i received an invitation for an interview. I'm confident with my new resume that i will find the best job for me sooner than later.
Thank you!

Date of experience: March 29, 2016
Washington
1 review
0 helpful votes
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I had a great experience with Top Resume and my writer! She was professional and worth every bit that I paid for the excellent service and the document that was prepared for me.

Date of experience: March 29, 2016
New Jersey
1 review
1 helpful vote
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I hired myself!
March 29, 2016

When putting my resume on job search sites, I opted in for my free resume review. After getting feedback, my resume was not scoring high in the software searches being done by companies looking for employees. I did not even know software was being used to search for resumes. After some thought, I submitted my resume to TopResume and also purchased the LinkedIn option. It didn't take long, and the resume I got back was unbelievable. After writing my own resume for years, I'm not sure how I ever got a job. All of my skills and work history were put on paper and summarized perfectly. For once, I sound like the professional that I am. I can't wait to see the results that this resume brings me.

Date of experience: March 29, 2016
New York
1 review
0 helpful votes
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I was very happy with the timeline of the service I received and the result looked great, now waiting to see if it will effect my job hunt ;)

Date of experience: March 28, 2016
Canada
1 review
0 helpful votes
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I was told it would take 7-10 days for a re-write of my resume and cover letter, it did take a bit longer than that and I did have to nudge a bit asking for it. I was responded to fairly promptly and they did apologize for the amount of time it took. I was happy with the service though, I found the cover letter far superior to what I had been using. I already have an interview lined up using this resume where I had been sending out over 100 with zero response. I'm pushing my husband to have his resume looked at as well based on the re-write. I appreciated the follow up emails as well as I had the opportunity to ask for revisions; was asked again if I had any more concerns and then a final follow-up about my reaction to the re-write. I think the follow-up alone is exceptional!

Date of experience: March 25, 2016
New York
1 review
6 helpful votes
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I paid for the "expedited" service and was shocked that it took three writers and over 4 weeks for TopResume to "re-write" my resume. Their writers were clueless and could not even properly put together a summary of what I did that looked good. They basically re-formatted my resume and used the verbiage that I had previously give or take a few words. This is the 3rd resume service I've used over the past 15 years and the only one I've been displeased with. I recommend using anyone else. Don't go for their sale!

Date of experience: March 25, 2016
Chris W. TopResume Rep
over a year old

Hi Avi, Thank you for making us aware of the situation. If you could please provide your email address and order number, we will more easily be able to connect you with a customer service rep and get you taken care of! Thank you in advance.

Nevada
1 review
2 helpful votes
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I am humbly grateful to have found your company. I saw the sign to click TopResume and Thank You God I did. Next was a reply from Katie W from the resume and a cover letter I prepared for her review. After my reading of Katie's thoughts and critique, there was no turning back except to move forward. I am well diverse with banking, real estate, travel and handling high profile clientele profession that I knew it is wise to be in the hands of experts who can summarize your life career in a professional manner. This is where my journey began with Katie and Victoria W. I have been blessed to be in their hands and I would highly recommend to trust in them and let them do what they do. Most of all, it is not about the cost when you have good people who are genuine and honest to help you succeed. That is what I have received and with faith your journey and the path chosen for you becomes a success. I wish everyone here the best in theirs and my special thanks to Katie and Victoria W. For their intelligence and efforts with an outstanding end results! You are truly passionate about what you do and it showed.

Respectfully,

Sharon Smith
Client of TopResume

Date of experience: March 24, 2016
Ukraine
1 review
3 helpful votes
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I'm very appreciate Cayce and her team for help with creating my
Resume. I couldn't do the same without their support. I'm satisfied
With the result and I'm glad that I used TopResume service.

Date of experience: March 24, 2016
California
1 review
0 helpful votes
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I had a good experience working with Nicole at TopResume. I liked the new formatting they gave my resume and the more modern look and feel. I was happy with the content and organization of the resume as well. The service was worth it for me.

Date of experience: March 23, 2016
Malaysia
1 review
1 helpful vote
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Best investment I have ever made at a perfect time.

The assigned consultant from Top Resume is tactful and professional in dealing with my case.

Most impressively, my 18 pages resume was punchy packed in 4 pages resume! This was finalized within 7 working days! I could have never achieved that and will procrastinate over it to get it complete by myself, you still need a 3rd party review.

Immediately submitted 7 jobs application, 5 came back with leads, 3 confirmed interviews and 1 job offer.

Good Job Top Resume. Keep up the good work!

Date of experience: March 23, 2016
New Mexico
1 review
1 helpful vote
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I had what I thought was a good resume, but after Chelsea at Top Resume went to work, I have a great resume. Thank you!

Date of experience: March 23, 2016
Texas
1 review
4 helpful votes
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I was looking to see what I might be missing in my resume when I worked with them. The first draft was off the old resume attachment that was several years old not the current resume. It was missing alot of information and the formatting was way less professional than I would expect of a paid service and way less than I demand from marketing professionals.

The second revision -- format still poor at best. Grammer issues, took all the detail out of my resume and were missing locations of employment

The third revision -- still terrible. I paid for a resume rewrite that I have to rework to use. I am way better off with my old resume.

They might be okay for your first resume out of school. But it was a complete waste of money from my point of view.

Date of experience: March 23, 2016
California
1 review
1 helpful vote
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More and more automation filters out candidates, and getting help and ensuring your resume fits the search filters is getting as important as your acomplishments and competences, since if you don't make the cut you don't even get the chance of presenting it. Nicole B. Made great work, quick, intelligent and open to questions and suggestions

Date of experience: March 23, 2016
Pennsylvania
1 review
0 helpful votes
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My experience with Top Resume was top notch, no pun intended. They really adhere to deadlines like they promised, which I respect, and if they didn't comply they are completely understanding and will find any way to compensate you for their delay and will leave you happy.
Now when it comes to quality and professionalism, I couldn't have ordered from a better place. They offer 2 revisions which really gives you enough wiggle room to add/remove anything you want. The resume came out clean and concise and would recommend anyone to try it with them. I think they truly do match you with a suitable write, who have qualifications and experience with writing resumes that match your experience/degrees.

Date of experience: March 23, 2016