Tire Rack has a rating of 4.9 stars from 47,917 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery and great experience. Tire Rack ranks 1st among Tires sites.
Fantastic, professional, friendly on time delivery great prices great quality, best choices, fantastic inventory of tires we'll definitely shop with them in the future. I have purchased all my tires from them since 2015. Have never been served better anywhere else I do not even bother to check for better prices better tires very knowledgeable people
I burn off tires averagly every 6 months we do content and like to let others drive etc we are looking for sponsors if yall seem interested to give a creator code let me know what needs to be done love to help
I do not know a lot about vehicle issues. The tire rack staff is always very helpful and kind (without making me feel dumb). The process is very easy - including arranging my mounting at a conveniently located tire shop. The prices are undisputably the best.
The person I chatted with was very helpful, but the web app for chatting was so slow and laggy, I would have to wait 1-2 minutes after typing for my text to show up. It was so slow it slowed down the rest of the page. I could click or navigate at all. Once the chat was over, and I closed it. Everything started working like normal again.
Tirerack has gems when it comes to looking for suspension or tires. Great deal on tires recently purchased that my dealer couldn't match and was able to find a rear sway bar for about half the price vs the other competitors.
My go to tire website for best deals and promotions. Hahahha
It was easy locating tires to fit my highlander and get an appointment scheduled to have them installed. My pair of tires were installed in less than an hour. I appreciated the link letting me know the status of my vehicle.
We bought tires for our Honda Accord and our car was finished earlier than expected. We were updated via text.
I ordered a set of rims that were listed as low pressure cast, turned out they weren't. I called in and they were totally responsible for the mistake, corrected the website, and were totally willing to cancel the order and get me something else or figure out an alternative solution. I ended up just keeping them and so far so good, they look good, and were relatively inexpensive.
Never have an issue with the website or support. I have non standard tires for my car and someone contacted me to ensure I was ordering the correct tire. You don't see many companies that car about the customer before making a sale, but this company definitely does.
Had to pickup a set of tires as an emergency and the team worked with me for same day pickup. Just ordered another set and having them shipped and called in with a couple questions and the team was great once again getting me my tires. Thanks a lot Seth.
I've ordered tires from here for years, it's been my go to site. The comparison feature and the hundreds of reviews makes shopping easy. We keep vehicles for 4-8 years and ordering new tires for new vehicles or replacing old tires is basically seamless. We live in rural New England so 2 sets of tires are required (winter & summer); this makes the reviews even more important.
It is one account and I should be able to look up my past order history without having all the order number or other data. Most families have more than one car and cumbersome to look up past tire sizes when it should all be easily shown from past orders.
My preferred tire installer is California Tire, a small independent shop that also can do an oil change for me while there. I didn't see a way to select them, so was forced to select America's Tire instead. This will mean making 2 trips to get work done. I didn't see a way to select a "not listed" dealer or a way to go back to choose "Ship to my address" instead.
No matter what type of tires your looking for you can be guaranteed a great selection of tires, very competitive pricing, thorough communication throughout the entire process and great service from the installation team. Very professional staff.
Great ease in searching for and researching the best options for tires with a good price. Also, now that TireRack and Discount Tires are the same company, even easier to get tires installed with a piece of mind.
Very easy to search for tires, great reviews to make choosing easy, great prices
Tire rack is great because I like to research and compare tires without someone hovering over me. Tire Rack offers almost every tire in the market too. Information on the site is extensive. The delivery is extremely fast.
I rely on the Tire Rack for all my tire purchases and have done so for at least 15, maybe 20 years. My cars lean towards sports cars and sports sedans where tire performance and feel are critical to a happy ownership experience. Tirerack. Com has never failed to help me get it right, even including esoterical custom fits, centering rings, and the right lug nuts for the wheels and tires they've sold me. Highly recommended.
Great purchasing experience on selecting the tires that fit my vehicle, and the option for delivery and mobile installation was excellent. This was my first time purchasing from Tire Rack and I will definitely purchase again when I need to place my tires.
I got the tires I wanted and had them installed at Discount Tire.
I don't agree with the way one wheel was balanced.
Weights put on the outside rim edge and tape weights installed 180° on the inside.? It doesn't vibrate but strange. I have balanced wheels many years as a mechanic and never saw this.
Shopping online was made simple except for the 16 page 2 year warranty you have to read and follow in order to use the warranty. I find it easier to just purchase the warranty with discount tire and have them install the tires.
So far it has been a good experience
Always superlative assistance when needed. Never a problem. I said: never a problem. Been getting tires from these people since before there was an internet. That's a long time. Talking dozens and dozens of tires.
Always perfect-- over many, many, years
Good prices, good products, clear reviews
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.