Tire Rack has a rating of 4.9 stars from 47,618 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery and great experience. Tire Rack ranks 1st among Tires sites.
Shopping online was made simple except for the 16 page 2 year warranty you have to read and follow in order to use the warranty. I find it easier to just purchase the warranty with discount tire and have them install the tires.
So far it has been a good experience
Always superlative assistance when needed. Never a problem. I said: never a problem. Been getting tires from these people since before there was an internet. That's a long time. Talking dozens and dozens of tires.
Always perfect-- over many, many, years
Good prices, good products, clear reviews
There was a great selection of wheels and tires to pick from. Found the perfect setup for my car. The ordering process was super easy and the fact that the site matches the right wheel and tire to my exact vehicle made me feel secure with my purchase. The tracking and updates as my order moved through destinations was good to see, which allowed me to move my installation day and I was able to actually get my new wheels and tires on my car 2 days early. The folks at my local tire shop (Discount Tire) where Tire Rack shipped my setup based on my location, took care of everything when I arrived. They were super helpful and had my car up in the lift within 5 minutes of me being there. I would also recommend getting the wheels balanced and TPMS install when you buy on their website. They did that before even shipped. It just made installation process even faster. I was in/out in about 30 minutes.
Simple process! Great site. Put in your car, look at the extensive selections! Found what my personal mechanic recommended for my type of car, and ordered. Loved having them
Delivered right to my mechanic and free of charge. Various ways to pay, tires arrived as promised! Everything I had hoped for! Will most definitely be recommending family and friends and ordering new Tires for my Truck this fall! Thanks!
I am so grateful that a friend recommended me to tire rack. I've already told all of my friends and family about it, I will definitely use them now as my preferred tire distributor. The one thing that I really loved about tire rack is that not only do they sell the product, but they also have authorize installers that are fast reputable, friendly, and they get the job done at a discounted price.
Had a road Hazard claim, super easy to go through on Portal, but even better, to go to my original order and Order replacement tires with the click of a button. This, along with sending them to the service center that installed the previous tires.
I am a conscientious inquistive consumer who drives 35,000 miles per year. I take pride in being a flinty New Englander. I use TireRack for both my cars, rotating winter and summer tires. The tire ratings are accurate, the reviews are helpful, and the warehouse is less than 20 miles from my home. I have picked set of tires up for both cars and a pickup truck my family uses for ten years, and I defy anyone to match the quality of service combined with the price of TireRack.
I enjoy shopping for tires...weird. But I want to select the tire that I want and not settle for what a local dealer has in stock. They can order also, but that is two physical trips to get tires. I order what I want and then go have them put on. Love it.
Honestly, I don't think there is a better way to purchase tires. I did my research online with Google AI and other methods to find the best tires for my vehicle. I compared that to Tire Rack recommendations and it was spot on except for one brand that had really excellent reviews but was not a US-made tire. This made me understand that AI may not be the best option always to find the information one is looking for, especially for a product that requires real consumer data from national and international sources. I settled on that brand because it had excellent reviews. Additionally, the prices on Tire Rack with road hazard included just cannot be beat. I called many dealerships and tire centers to find that their tire prices were at least $40-$60 more per tire for my vehicle.
The ability to see your comparison video of tires and have a selection to choose from was very important. Unfortunately, the tires in the video I desired were not available for my vehicle. However, the available choices were top tier.
I love how user friendly it is, about the option and what you are looking for! Easy to click and compare and it shows me straight whats available i just love the ease of the website please never change it
I like that I can research and compare the right tire for my vehicle. Tire Rack's unbiased reviews are amazingly informative to every detail a buyer would be consider. They do the work and I feel confident that I am spending money on the best I can get for my vehicle.
I've used Tirerack for many years and I've always been able to find what I need for my vehicles. Anytime there's been an issue, your customer service reps have contacted me right away and resolved them.
Tire Rack made replacing tires so easy and convenient! Their system to choose the right tires was also straightforward and precise. Delivery was timely, and the price for installing tires was very reasonable. Overall great experience, and I highly recommend.
I've used Tire Rack to purchase tires and wheels for years. They always have competitive pricing and now with the partnership with my local tire installer, I no longer need to have tires delivered to my home and haul wheels and tire to the shop for installation. Figment, shipping, and customer service support is top notch!
Tire rack is awesome, don't hesitate to order from these guys or this company, this is my second order. They are awesome, on time and there is no flaws in their system! They did not pay me to write this review, so go ahead and order with confidence!
Tire Rack has been around for a while. I've ordered from the company several times and each time the experience has been smooth, reliable, and pleasant. Also, Tire Rack has matched or beaten the sites that promote "lowest price guarantee."
The three most important items on your car, steering, brakes, and your tires. I always come to the tire rack to make sure I am getting the best for my money because they are not cheep and are so important.
I've gotten wiper blades from Tire Rack over the years for everything from a Subaru STi to my Chevy Astro. They even stock Bilstein shocks for my Astro. I'm buying a replacement shock for my Astro on this order after one was damaged by a tow truck when a control arm failed. It's just nice to be able to get a good selection of parts/accessories at such competitive prices and usually with free shipping.
I always enjoy shopping for tires on Tire Rack with all the testing data and product that is available on all the tires.
Your site belongs to id.me and offers 10% discount to military,nurses,teachers,medical,government employees. But when getting to end of order doesn't have the iD.me login to get discount. Wasted alot of time on computer and when calling ur consumer help line, they said they don't do discounts. Then….take ur companies name of there list
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.