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Tire Rack

Overview

Tire Rack has a rating of 4.9 stars from 47,626 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery and great experience. Tire Rack ranks 1st among Tires sites.

service
3,044
value
26,747
shipping
26,712
returns
52
quality
27,273
This company responds to reviews on average within 2 days

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485,335 reviews
How would you rate Tire Rack?
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Texas
1 review
0 helpful votes
Follow Kay C.
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Great place to get tires!
March 25, 2025

Great selection of tires, great price, quick delivery. I have used Tire Rack multiple times for several vehicles and have never been disappointed. So much better than dealing with the tire shops that often try to upsell you, that don't have a good selection of specialty tires, and that always take advantage of women.

Date of experience: March 15, 2025
North Dakota
1 review
0 helpful votes
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Did a good job
April 20, 2025

Tire rack had an issue with shipping and it took longer than expected the first time I ordered a set of tires. They acknowledged the problem and were able to get it fixed with very little effort
Seeing as I have a small hobby farm, I go through a lot of tires on just about everything you can think of, the experience I had, im willing to try again to see how it goes

Date of experience: April 10, 2025
Illinois
1 review
0 helpful votes
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Always Easy to order
March 12, 2025

Tire rack makes it easy for those who understand tires. Other tire companies make buying tires a hassle and often gatekeep great prices and stock. Tire rack offers many different options, sizes, and always has the best prices available. I've ordered 3 sets from tire rack and plan to use them always going forward.

Date of experience: March 2, 2025
Arizona
1 review
0 helpful votes
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Receive them like they said I would. This is why I hate doing surveys there's no reason why you have to leave 100 freaking characters to say great job okay Nice job of pissing me off. I will not recommend you guys now because you have to take these stupid surveys just when you want to say nice job and you just couldn't let it go. Ridiculous

Date of experience: May 8, 2025
Nevada
1 review
0 helpful votes
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Tire Rack is the best!
February 20, 2025
Updated review

I always order my tires through Tire Rack! I always pick up at the Sparks NV warehouse, plus the discount helps when you pick up. They always have lots of options and prices available. I refuse to go with anyone else. Tire Rack always delivers the best!

Date of experience: February 10, 2025

Very easy to order
June 17, 2024
Previous review

Very easy to order. Many tires to choose from

Date of experience: June 6, 2024
California
1 review
0 helpful votes
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Good tires but
April 18, 2025

Previous tires I purchased were great. I had them installed locally. When there was later a probably with a tire, which should have been under warranty, the process was extremely cumbersome - taking days. I couldn't go days without a tire for my car

Date of experience: April 7, 2025
Elise B. Tire Rack Rep
4 weeks ago

We appreciate you bringing this to our attention and are so very sorry for the frustration this might have caused. We would like to see what we can do to make this right. Will you please send your order number and details of your experience to custsvc@tirerack. Com?

Massachusetts
1 review
0 helpful votes
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Highly recommend
April 12, 2025

The entire purchase experience was positive. The website was easy to navigate and my tires arrived at the designated shop the next day. What I found to be the most impressive was the customer service, I had narrowed my options to two choices. Customer service person, Luke, took the time to speak with me and understand my motorsports experience and current expectations and help me make a final choice, which, incidentally, was not the most expensive option. Highly recommend.

Date of experience: April 8, 2025
Pennsylvania
1 review
0 helpful votes
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Always please
April 16, 2025

Appreciate fast and free shipping, previously contacted by Tire Rack to verify, review, and edit purchases that weren't ideal. Most affordable place to buy tires, period. Happy buyer for well over a decade.

Date of experience: April 6, 2025
New York
1 review
0 helpful votes
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Easy affordable and great brands!
May 7, 2025

My previous experience has been amazing, and customer service has been excellent! I'm very pleased. I highly recommend. Returns are easy, no hassle. Overall, I had a fantastic experience, and the customer service was exceptional. I'm very satisfied with my interactions and would recommend this service to others. Additionally, the returns process was straightforward and hassle-free, which was a great bonus.

Date of experience: April 27, 2025
Pennsylvania
1 review
0 helpful votes
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I always come to Tire Rack before buying tires to learn the pros and cons of the various top brands and models for my application. The test ratings and customer feedback are essential to making the best choice for my family's cars.

Date of experience: April 7, 2025
California
1 review
0 helpful votes
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Very pleased!
April 27, 2025

I found unique wheels that where very pleasing to my eye!
The price was great and I found matching tires with ease. I am a returning customer and have always been very pleased with Tire Rack and the customer service they provide.

Date of experience: April 17, 2025
California
1 review
0 helpful votes
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I liked the performance testing information and comparison abilities provided to the buyer. The prices appear to be comparative to market. The brand choices are way above what can be found at a brick and mortar store.

Date of experience: February 16, 2025
North Carolina
1 review
0 helpful votes
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Purchase Review
April 16, 2025

You provide great selection, thorough specs and an easy way to compare tires. Shipping is quick and easy. This is my first time for having tires shipped to Firestone for installation. Curious how this will work out..

Date of experience: April 6, 2025
Utah
1 review
0 helpful votes
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Great service!.
April 15, 2025
Updated review

Great place to purchase tires. Not always the lowest prices but probably the best service. Easy to study tires their capabilities, longevity, warranty, etc. one of the best places to review ratings and capabilities. Very good selection.

Date of experience: April 5, 2025

Valuable Site
April 6, 2025
Previous review

Easy to order. Easy to deal with. Free shipping. Plenty of options with revews and test! I have order many tires from the TireRack.

Date of experience: March 27, 2025
Mississippi
1 review
0 helpful votes
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Great experience.
February 28, 2025

Finding the right size and fit was really easy. Was notified of parts needed for installation before ordering. Order was delivered on time. Quality and price was excellent.

Date of experience: February 27, 2025
Pennsylvania
2 reviews
0 helpful votes
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ALWAYS RELIABLE AND COMPETITIVE
May 7, 2025

Tire Rack is just the best, they offer a superior range of tire options and make comparison a snap because their site works very well.
Tire Rack is always competitive with their pricing, and their service and delivery is unmatched.
Tire Rack stands squarely behind their products and are always polite on the phone or the web.
Thanks so much!

Date of experience: April 27, 2025
Connecticut
1 review
0 helpful votes
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Easy
March 24, 2025

The website and description makes it easy to choose the right items for my car and help me make decisions on which is best for my current driving situation. Please continue optimizing the website for these purposes.

Date of experience: March 14, 2025
Delaware
1 review
0 helpful votes
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Good prices, easy research and order process
February 10, 2025

I've oredered multiple times over the years for different vehicles and have always had a good experience. Delivery is quick and reliable and I've also picked tires up at the warehouse to save $$ and it was simple.

Date of experience: January 31, 2025
California
1 review
0 helpful votes
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Defective Tire
March 24, 2025
Updated review

After having tires installed, one was observed with a bulge in the sidewall. The installer inspected the tire and determined that it was a manufacturing defect. I was comfortable with Tire Rack initially because it advertised they help with tire warranty claims. After speaking with a Tire Rack representative, this would not be the case- I will need to report this as a road hazard issue and buy another tire, wait for shipping, and submit receipts for reimbursement (and hope they are approved). The Tire Rack representative would not accept that the tire was defective, or offer an expedient process to correct the problem, even when the recommended installer inspected the tire and determined it to be defective.

Date of experience: March 13, 2025
Elise B. Tire Rack Rep
2 months ago

We appreciate you bringing this to our attention and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you.


So far so easy
March 17, 2025
Previous review

So far so easy

Date of experience: March 6, 2025
California
1 review
0 helpful votes
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Always find what I need!
April 3, 2025

Broke one of my rims (which I had purchased at TR)
Got on the phone with TR to look up old order. Quick and easy got info pulled up, sadly discontinued product! Got some recommendations from Mason, liked what I saw. Few days later, I made a decision on four new wheels! So easy, thanks Mason and crew. Looking for a delivery in 3 days. Awesome job!

Date of experience: March 24, 2025