Tire Rack has a rating of 4.9 stars from 47,626 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery and great experience. Tire Rack ranks 1st among Tires sites.
Great selection of tires, great price, quick delivery. I have used Tire Rack multiple times for several vehicles and have never been disappointed. So much better than dealing with the tire shops that often try to upsell you, that don't have a good selection of specialty tires, and that always take advantage of women.
Tire rack had an issue with shipping and it took longer than expected the first time I ordered a set of tires. They acknowledged the problem and were able to get it fixed with very little effort
Seeing as I have a small hobby farm, I go through a lot of tires on just about everything you can think of, the experience I had, im willing to try again to see how it goes
Tire rack makes it easy for those who understand tires. Other tire companies make buying tires a hassle and often gatekeep great prices and stock. Tire rack offers many different options, sizes, and always has the best prices available. I've ordered 3 sets from tire rack and plan to use them always going forward.
Receive them like they said I would. This is why I hate doing surveys there's no reason why you have to leave 100 freaking characters to say great job okay Nice job of pissing me off. I will not recommend you guys now because you have to take these stupid surveys just when you want to say nice job and you just couldn't let it go. Ridiculous
I always order my tires through Tire Rack! I always pick up at the Sparks NV warehouse, plus the discount helps when you pick up. They always have lots of options and prices available. I refuse to go with anyone else. Tire Rack always delivers the best!
Previous tires I purchased were great. I had them installed locally. When there was later a probably with a tire, which should have been under warranty, the process was extremely cumbersome - taking days. I couldn't go days without a tire for my car
The entire purchase experience was positive. The website was easy to navigate and my tires arrived at the designated shop the next day. What I found to be the most impressive was the customer service, I had narrowed my options to two choices. Customer service person, Luke, took the time to speak with me and understand my motorsports experience and current expectations and help me make a final choice, which, incidentally, was not the most expensive option. Highly recommend.
Appreciate fast and free shipping, previously contacted by Tire Rack to verify, review, and edit purchases that weren't ideal. Most affordable place to buy tires, period. Happy buyer for well over a decade.
My previous experience has been amazing, and customer service has been excellent! I'm very pleased. I highly recommend. Returns are easy, no hassle. Overall, I had a fantastic experience, and the customer service was exceptional. I'm very satisfied with my interactions and would recommend this service to others. Additionally, the returns process was straightforward and hassle-free, which was a great bonus.
I always come to Tire Rack before buying tires to learn the pros and cons of the various top brands and models for my application. The test ratings and customer feedback are essential to making the best choice for my family's cars.
I found unique wheels that where very pleasing to my eye!
The price was great and I found matching tires with ease. I am a returning customer and have always been very pleased with Tire Rack and the customer service they provide.
I liked the performance testing information and comparison abilities provided to the buyer. The prices appear to be comparative to market. The brand choices are way above what can be found at a brick and mortar store.
You provide great selection, thorough specs and an easy way to compare tires. Shipping is quick and easy. This is my first time for having tires shipped to Firestone for installation. Curious how this will work out..
Great place to purchase tires. Not always the lowest prices but probably the best service. Easy to study tires their capabilities, longevity, warranty, etc. one of the best places to review ratings and capabilities. Very good selection.
Easy to order. Easy to deal with. Free shipping. Plenty of options with revews and test! I have order many tires from the TireRack.
Finding the right size and fit was really easy. Was notified of parts needed for installation before ordering. Order was delivered on time. Quality and price was excellent.
Tire Rack is just the best, they offer a superior range of tire options and make comparison a snap because their site works very well.
Tire Rack is always competitive with their pricing, and their service and delivery is unmatched.
Tire Rack stands squarely behind their products and are always polite on the phone or the web.
Thanks so much!
The website and description makes it easy to choose the right items for my car and help me make decisions on which is best for my current driving situation. Please continue optimizing the website for these purposes.
I've oredered multiple times over the years for different vehicles and have always had a good experience. Delivery is quick and reliable and I've also picked tires up at the warehouse to save $$ and it was simple.
After having tires installed, one was observed with a bulge in the sidewall. The installer inspected the tire and determined that it was a manufacturing defect. I was comfortable with Tire Rack initially because it advertised they help with tire warranty claims. After speaking with a Tire Rack representative, this would not be the case- I will need to report this as a road hazard issue and buy another tire, wait for shipping, and submit receipts for reimbursement (and hope they are approved). The Tire Rack representative would not accept that the tire was defective, or offer an expedient process to correct the problem, even when the recommended installer inspected the tire and determined it to be defective.
We appreciate you bringing this to our attention and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you.
Broke one of my rims (which I had purchased at TR)
Got on the phone with TR to look up old order. Quick and easy got info pulled up, sadly discontinued product! Got some recommendations from Mason, liked what I saw. Few days later, I made a decision on four new wheels! So easy, thanks Mason and crew. Looking for a delivery in 3 days. Awesome job!
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.
We appreciate you bringing this to our attention and are so very sorry for the frustration this might have caused. We would like to see what we can do to make this right. Will you please send your order number and details of your experience to custsvc@tirerack. Com?