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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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At a time when nothing seems to work, Tir Rack delivered as promised.
Ordered my tires on Thursday and got them on Tuesday of following week. Great service.
Excellent, got the correct tire to me in two days despite being xmas holidays.
We were matching tires for a Ford Edge; Tire Rack had what we needed, and delivered, as promised, in two days to a rural location. Would happily turn to Tire Rack again.
I had been watching prices for my selected brand/make/size for about a month and a half and finally, they came on special. I ordered and they quickly arrived. If you can, plan your tire purchases well ahead of time to be able to price shop and allow for deals to come along. This purchase was for my wife's spring/summer/fall tires to be used come springtime. She is currently running her steel wheels/winter tires here in the rust belt. I'm finally making the jump to "summer" tires after running all seasons but she does not require super high performance with aggressive wear (soft), these were the highest treadwear I could find in the size required.
I found the wheels that look great with my truck. Delivery was fast to my local mechanic (next day). Price was great.
I believe it was Oliver who helped me.
Simply to describe the experience,
Oliver treated me like part of the family and not just a customer. Oliver simply just did his job correct.
Thank you for your service!
I was accepted with affirm to make payments on this order. Instead you. Took the total payment from my account. I would Not have ordered them if I was not accepted!
Ordered Monday received Tuesday. Wow!
Very nice tires and rims. I purchased for winter and they do what they are designed to do. Keep you on the road.
2021 Q7 Audi.
The tire came super fast! Which allowed me to speed up the process of getting it replaced and getting back on the road.
Hey, I'm a tiny little baby. Im hungry and need a nap.
I got exactly what I ordered, when they were expected, and they look perfect on my truck. I only wish there was a discount for military (or at least for ordering my 7th set of tires). Anyway, thank you for always providing quality products and customer service!
Smooth process to get a damaged tire replaced. Thanks
Great pricing, great time to deliver and free shipping which is a special added feature.
Easy access to the location. The phone call to pick up was super quick. A+ Service all around
My husband got a flat a few days before Christmas while out of town. We took it somewhere local to see if the tire could be repaired. All 4 tires needed to be replaced and they quoted me $1500 more than Tire Rack. In fact, the tires we are replacing are from Tire Rack. We got 120,000 miles out of them. I had them shipped to my local auto repair and while there were some shipping delays because of the holidays, I am getting them on as we speak, less than a week after placing the order.
Easy to navigate website. Shipping is super fast, order was shipped Monday and arrived next day!
I order the tires on 12/28 with the site saying it will be delivered by 12/29. I set up an appointment for 12/30 to have them put on. They didn't get delivered on 12/29. So I asked if I could pick them up from UPS before my appointment and tirerack was supposed to put them on will call. They were put on hold and I never got a call to pick them up, instead half of them were delivered that night. They have no record them being delivered. I call to try and pick them up on 12/31, they are closed and to top it off UPS said tirerack put them on hold, not will call.
UPS tore my yard up during the delivery and then left without telling anyone.
Tires delivered in a timely manner and the certified installer (Car X) made this a simple & easy task to complete.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.