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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate Tire Rack?
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Tire Rack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,071
value
26,929
shipping
26,894
quality
27,454
This company responds to reviews on average within 1 day

Instant Feedback

498,861 reviews

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Pennsylvania
1 review
0 helpful votes
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Efficient ordering process
January 4, 2021

Thanks alot Ethan. His advice made me felt that they don't want to sell alone but they want to make sure you are getting the preferred tire.

Date of experience: January 4, 2021
Georgia
1 review
0 helpful votes
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Excellent price and service
January 4, 2021

Excellent price, super-quick delivery, and installation costs less than listed.

Date of experience: January 4, 2021
California
1 review
0 helpful votes
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Wow such tire many quality and fast
January 4, 2021

Tires were delivered right to my doorstep by a man about two days after I clicked a button on the Internet!

Date of experience: January 4, 2021
California
1 review
0 helpful votes
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Delivery times not accurate
January 4, 2021

I liked ordering on Tire Rack and the installation shop Tire Rack suggested, but the delivery to the shop was not accurate. The website said it would get there by the next day, which it did, but not until the end of the day when the installation shop couldn't install it that day. The shipping tracker said it would arrive by 12pm, but it didn't even start the delivery to the installation shop until 12:30pm. The shop got the tires around 3pm, so it was too late to install the tires.

Date of experience: January 4, 2021
California
1 review
0 helpful votes
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Nice tires
January 4, 2021

Got my tires wild fast and had them put on my daughter's car. She loves them, she was able to finally drive up a snowy driveway. I tested them out on regular road and could already feel a big difference from her old all season tires. They say not stuff able but had stud holes... Anyway I wasn't planning on studding them. I'm happy with the tires and the price.

Date of experience: January 4, 2021
Maryland
2 reviews
1 helpful vote
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Painless, easy, and fast
January 4, 2021

I bought 4 tires here a year ago. One bit the dust on Christmas Eve. All I had to do was request the same thing, and UPS had it show up a day or so later. Went to the mechanic, on it goes, and we're good. These folks aren't kidding around with making easy & fast!

Date of experience: January 4, 2021
Connecticut
1 review
0 helpful votes
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Great!
January 4, 2021

Easy to purchase, quick shipping and smooth service with tire rack approved installer.

Date of experience: January 4, 2021
Rhode Island
1 review
0 helpful votes
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Winter tires
January 4, 2021

Searching for snow tires on tire rack is easy safe and a good deal

Date of experience: January 4, 2021
Wisconsin
1 review
0 helpful votes
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Wow, Tire Rack for the Win
January 4, 2021

My experience with Tire Rack was very positive, It was great to read reviews from others who put these exact tires on my make/model car. The process was easy and the local installer was very close to my house so it was very convenient as well. I will definitely make future tire purchases through Tire Rack. Highly recommended.

Date of experience: January 4, 2021
Florida
2 reviews
0 helpful votes
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Excellent service
January 4, 2021

Had tires and installed at my home Beach going to the tire store every time

Date of experience: January 4, 2021
Michigan
1 review
0 helpful votes
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Very easy way to buy tires
January 4, 2021

Ordered online, had it shipped to a Tires Plus location, and they installed it for a reasonable price. No hassles whatsoever and I got the tires I wanted.

Date of experience: January 4, 2021
Washington
1 review
0 helpful votes
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Fast and accurate delivery
February 3, 2021

The only thing that prevents me to give 5 stars is because I was not able to take advantage of the $60.00 rebate if Continental CC were used. I applied with synchrony and the credit was denied even with my >800 credit score, very disappointed with them.

Date of experience: January 4, 2021
New York
1 review
0 helpful votes
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No Complaints Here
January 4, 2021

Tirerack is solid. Some of the fastest shipping in the game and great customer service. This is the only place to go for tires.

Date of experience: January 4, 2021
Colorado
1 review
0 helpful votes
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Great service!
January 4, 2021

Everything went smoothly, and customer service was Awesome!

Date of experience: January 4, 2021
Illinois
1 review
0 helpful votes
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Tire got delivered in 2 days, versus 1 as indicated on web site at time of order. That's understandable. But I was unable to get virtually ANY info about shipping progress until day 3 (just 2 hours before the tire got delivered). Not an issue, in most circumstances, but I was stranded while waiting for my new tire (I was 1000 miles from home, and a tire got destroyed). With no shipping/delivery info, I was pretty anxious that maybe my order got lost, or shipping got messed-up. I was afraid that I'd wait & wait, then find-out no tire was coming. Thankfully it did, but I wish TIre Rack & UPS had a better system, which provides shipping/delivery info earlier in the process. In retrospect, knowing that the 1 day delivery isn't reliable, I would have had a non-matching tire installed so I could drive the car, and then take my time to order a matching replacement.

Date of experience: January 4, 2021
Texas
1 review
0 helpful votes
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Fast Shipment over night
January 4, 2021

Fast and easy to order online and pick local dealer for install.

Date of experience: January 4, 2021
New York
1 review
0 helpful votes
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Fast Delivery
January 4, 2021

I received my tires in less than 24 hours! Great service and the tires are great quality.

Date of experience: January 4, 2021
New York
1 review
0 helpful votes
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Easy peasy
January 4, 2021

Not my first rodeo with TR. Always simple and fast. Great deals. Great tires.

Date of experience: January 4, 2021
Canada
1 review
0 helpful votes
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Tire delivery & installation
January 4, 2021

The tires were delivered on time and successfully installed.

Date of experience: January 4, 2021
New York
1 review
0 helpful votes
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Fast and fair.
January 4, 2021

Good prices, good selection, fast shipping. What more could you ask for?

Date of experience: January 4, 2021