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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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Thanks alot Ethan. His advice made me felt that they don't want to sell alone but they want to make sure you are getting the preferred tire.
Excellent price, super-quick delivery, and installation costs less than listed.
Tires were delivered right to my doorstep by a man about two days after I clicked a button on the Internet!
I liked ordering on Tire Rack and the installation shop Tire Rack suggested, but the delivery to the shop was not accurate. The website said it would get there by the next day, which it did, but not until the end of the day when the installation shop couldn't install it that day. The shipping tracker said it would arrive by 12pm, but it didn't even start the delivery to the installation shop until 12:30pm. The shop got the tires around 3pm, so it was too late to install the tires.
Got my tires wild fast and had them put on my daughter's car. She loves them, she was able to finally drive up a snowy driveway. I tested them out on regular road and could already feel a big difference from her old all season tires. They say not stuff able but had stud holes... Anyway I wasn't planning on studding them. I'm happy with the tires and the price.
I bought 4 tires here a year ago. One bit the dust on Christmas Eve. All I had to do was request the same thing, and UPS had it show up a day or so later. Went to the mechanic, on it goes, and we're good. These folks aren't kidding around with making easy & fast!
Searching for snow tires on tire rack is easy safe and a good deal
My experience with Tire Rack was very positive, It was great to read reviews from others who put these exact tires on my make/model car. The process was easy and the local installer was very close to my house so it was very convenient as well. I will definitely make future tire purchases through Tire Rack. Highly recommended.
Had tires and installed at my home Beach going to the tire store every time
Ordered online, had it shipped to a Tires Plus location, and they installed it for a reasonable price. No hassles whatsoever and I got the tires I wanted.
The only thing that prevents me to give 5 stars is because I was not able to take advantage of the $60.00 rebate if Continental CC were used. I applied with synchrony and the credit was denied even with my >800 credit score, very disappointed with them.
Tirerack is solid. Some of the fastest shipping in the game and great customer service. This is the only place to go for tires.
Everything went smoothly, and customer service was Awesome!
Tire got delivered in 2 days, versus 1 as indicated on web site at time of order. That's understandable. But I was unable to get virtually ANY info about shipping progress until day 3 (just 2 hours before the tire got delivered). Not an issue, in most circumstances, but I was stranded while waiting for my new tire (I was 1000 miles from home, and a tire got destroyed). With no shipping/delivery info, I was pretty anxious that maybe my order got lost, or shipping got messed-up. I was afraid that I'd wait & wait, then find-out no tire was coming. Thankfully it did, but I wish TIre Rack & UPS had a better system, which provides shipping/delivery info earlier in the process. In retrospect, knowing that the 1 day delivery isn't reliable, I would have had a non-matching tire installed so I could drive the car, and then take my time to order a matching replacement.
Fast and easy to order online and pick local dealer for install.
I received my tires in less than 24 hours! Great service and the tires are great quality.
Not my first rodeo with TR. Always simple and fast. Great deals. Great tires.
The tires were delivered on time and successfully installed.
Good prices, good selection, fast shipping. What more could you ask for?
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.