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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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Amazing services, and fast shipping, good prices too
Great prices super fast shipping easy process highly recommend tire rack to purchase tires
Best buying experience. Order was delivered right on time. Exactly what I was expecting
I placed my order on 8 January. Over the weekend, I did not see a UPS update after 1130 Friday night. I called UPS and got no where. I called the Tire Rack customer service number on 12 January. The gentleman I spoke with was extremely helpful. He was able to determine that UPS could not find the tires. UPS began to investigate and found the tires in another state. They were delivered and installed today (14 January). I was very happy that Tire Rack was able to resolve this in a timely manner.
I received a excellent service. The chat helped me a lot in the process of making my decision.
Quick and easy and the prices very fair. Will be back for my next set on my other vehicle
Tires arrived on time. Price was fair. 1st time with Michelin on my trike.
Toyo AT3's in 265/70/17's. Outstanding tire so far in the snow and Ice up here in Susanville.
Was very easy to find what tires I wanted and you guys had the best price not even on sale.
Thank you.
Lots of choices online, took my time & did comparison shopping. Decided on Kuhhos. Delivery to local installer was fairly quick.
Installation went without a hitch. I have used Tire Rack before and I would recommend to anyone.
Great tire replacement, price was great and fast shipping. Thanks.
Simple to use found a great installer saved a lot of money
I used the install service from Tirerack and I am extremely pleased, they came right to my house, installed the tires to the correct specifications. No more waiting or dropping off my car for me.
I was very surprised that I received my items in 2 days, I will be placing another order shortly, thanks.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.