business logo of Tire Rack

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate Tire Rack?
grey star
grey star
grey star
grey star
grey star

Tire Rack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,073
value
26,964
shipping
26,929
quality
27,489
This company responds to reviews on average within 1 day

Instant Feedback

499,395 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
Follow carlos H.
Unfollow carlos H.
Send Message
Share Review
Report Review

Perfect
January 15, 2021

Great service, delivered on time, very good prices, easy buy

Date of experience: January 14, 2021
Oregon
1 review
0 helpful votes
Follow David M.
Unfollow David M.
Send Message
Share Review
Report Review

Tires
January 15, 2021

Great. Delivery. On time and installed right on time.

Date of experience: January 14, 2021
Oregon
1 review
0 helpful votes
Follow Linda J.
Unfollow Linda J.
Send Message
Share Review
Report Review

Good deal
January 14, 2021

Great service... good price. Sent to my house right away... i will be using tirerack again when i need more tires.

Date of experience: January 14, 2021
New York
1 review
0 helpful votes
Follow Christian A.
Unfollow Christian A.
Send Message
Share Review
Report Review

Super fast and reliable service
January 14, 2021

Amazing services, and fast shipping, good prices too

Date of experience: January 14, 2021
Illinois
2 reviews
0 helpful votes
Follow kevin Y.
Unfollow kevin Y.
Send Message
Share Review
Report Review

Great purchase
January 14, 2021

Great prices super fast shipping easy process highly recommend tire rack to purchase tires

Date of experience: January 14, 2021
New York
1 review
0 helpful votes
Follow Emily C.
Unfollow Emily C.
Send Message
Share Review
Report Review

Awesome!
January 14, 2021

You guys are great!
The service was awesome, the tires were delivered in 3 days and the people on the phone were super helpful.

Date of experience: January 14, 2021
Texas
1 review
0 helpful votes
Follow Stephanie Y.
Unfollow Stephanie Y.
Send Message
Share Review
Report Review

Fantastic
January 14, 2021

Best buying experience. Order was delivered right on time. Exactly what I was expecting

Date of experience: January 14, 2021
Virginia
1 review
0 helpful votes
Follow David B.
Unfollow David B.
Send Message
Share Review
Report Review

Lost and Found Tires
January 14, 2021

I placed my order on 8 January. Over the weekend, I did not see a UPS update after 1130 Friday night. I called UPS and got no where. I called the Tire Rack customer service number on 12 January. The gentleman I spoke with was extremely helpful. He was able to determine that UPS could not find the tires. UPS began to investigate and found the tires in another state. They were delivered and installed today (14 January). I was very happy that Tire Rack was able to resolve this in a timely manner.

Date of experience: January 14, 2021
Puerto Rico
1 review
0 helpful votes
Follow Carlos Z.
Unfollow Carlos Z.
Send Message
Share Review
Report Review

Excellent service
January 14, 2021

I received a excellent service. The chat helped me a lot in the process of making my decision.

Date of experience: January 14, 2021
Wisconsin
1 review
0 helpful votes
Follow Tim R.
Unfollow Tim R.
Send Message
Share Review
Report Review

Fast and affordable
January 14, 2021

Quick and easy and the prices very fair. Will be back for my next set on my other vehicle

Date of experience: January 14, 2021
Georgia
1 review
0 helpful votes
Follow Tim L.
Unfollow Tim L.
Send Message
Share Review
Report Review

As advertised
January 14, 2021

Tires arrived on time. Price was fair. 1st time with Michelin on my trike.

Date of experience: January 14, 2021
New York
1 review
0 helpful votes
Follow Luis J.
Unfollow Luis J.
Send Message
Share Review
Report Review

Great
January 14, 2021

Good experience my friend recommended me tirerack.

Date of experience: January 14, 2021
California
1 review
0 helpful votes
Follow Joshua I.
Unfollow Joshua I.
Send Message
Share Review
Report Review

Good prices
January 14, 2021

Toyo AT3's in 265/70/17's. Outstanding tire so far in the snow and Ice up here in Susanville.
Was very easy to find what tires I wanted and you guys had the best price not even on sale.
Thank you.

Date of experience: January 14, 2021
North Carolina
1 review
0 helpful votes
Follow Nathen E.
Unfollow Nathen E.
Send Message
Share Review
Report Review

Fast
January 14, 2021

Fast and easy. Ordering is simple and they didn't waist any time getting them out the door and to me..

Date of experience: January 14, 2021
Florida
1 review
0 helpful votes
Follow Bob D.
Unfollow Bob D.
Send Message
Share Review
Report Review

Tires for Audi Suv
January 14, 2021

Lots of choices online, took my time & did comparison shopping. Decided on Kuhhos. Delivery to local installer was fairly quick.
Installation went without a hitch. I have used Tire Rack before and I would recommend to anyone.

Date of experience: January 14, 2021
New York
1 review
0 helpful votes
Follow Virginia T.
Unfollow Virginia T.
Send Message
Share Review
Report Review

Excellent.
January 14, 2021

Great tire replacement, price was great and fast shipping. Thanks.

Date of experience: January 14, 2021
California
1 review
0 helpful votes
Follow Am E.
Unfollow Am E.
Send Message
Share Review
Report Review

Easy and fast
January 14, 2021

Simple to use found a great installer saved a lot of money

Date of experience: January 14, 2021
North Carolina
1 review
0 helpful votes
Follow Lou G.
Unfollow Lou G.
Send Message
Share Review
Report Review

Excellent and quick process
January 14, 2021

I used the install service from Tirerack and I am extremely pleased, they came right to my house, installed the tires to the correct specifications. No more waiting or dropping off my car for me.

Date of experience: January 14, 2021
New York
1 review
0 helpful votes
Follow RYAN Y.
Unfollow RYAN Y.
Send Message
Share Review
Report Review

Great!
January 14, 2021

Quick and easy, amazingly fast delivery! Everything was great

Date of experience: January 14, 2021
Indiana
1 review
0 helpful votes
Follow Kat V.
Unfollow Kat V.
Send Message
Share Review
Report Review

Great Service
January 14, 2021

I was very surprised that I received my items in 2 days, I will be placing another order shortly, thanks.

Date of experience: January 14, 2021