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From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Happy with the quality and finish of the wheels I ordered, can't wait until spring to install them.
Tire Rack is Great! They always have the tires I need and they are quick at getting them to me. It took 2 days!
Just what I wanted, for a great price and quick delivery.
I had mistakenly ordered 17" tires and 18" rims, my mistake was quickly handled by all involved, and especially with the assistance of Barry from the Roseville, MN Depot.
The process to order was easy. The delivery was quick. Thank you!
I have done business with Tire Rack in the passed and I have always had a excellent transaction, fast shipping.
Finding my tire and having it delivered was an easy online purchase. I would highly recommend this vendor to my friends and family. Tires were delivered in 2 days and on the truck the next day!
Great! Delivered on time. Got everything I ordered right.
Bought two tires for my 2002 Mercedes ML320 and within 4 days, I had them dilivered to my back door! Got them mounted and balanced the following day. Great, fast, easy self checkout
Wonderful experience. Fast and efficient and streamlined.
Great. Love my brand new tires. Tire rack is awesome.
I wasn't even expecting them to come and ups dropped them off just a couple days after ordering. Thank you!
My tires arrived in great condition, and there was a great attention to detail concerning my order. I will be purchasing from Tire Rack again soon!
Easy to find which tires fit my truck, delivered within 5 days of ordering, and had the best price compared to the couple other sites I checked (including Costco). Was recommended by a mechanic friend of mine and I will reccomend to others.
The tires were very easy to order and then they directed to to an installer which was easy as well.
The only problem I had was they didn't let me know up front about the installer would be charging me to put them on because I thought that was included in my purchase from tire rack. With that added charge I could have just bought the tires from tire barn and not had to wait on delivery and setup an install to get them put on. Next time I'll just get them from tire barn and be done.
Tired arrived at location on estimated date. Can't wait to get them installed
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for taking the time to leave us a review and for bringing this issue to our attention. We totally understand how frustrating this situation must have been, and we will pass this information on to our web team. If you have any additional concerns, please do not hesitate to respond to this message or email us at custsvc@tirerack.com. We appreciate the feedback regarding your experience and we take it very seriously.