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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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Oder was the least expensive and the delivery was only 2 days
Quick shipping, even during the pandemic. Referral to a local shop for mounting worked well.
Overall, pleased with overall experience. But selection seemed very limited. There's a lot of choices, but considering far too many were less than 4 available or back ordered... well that turns a great experience down to only a good one. I settled for my 2nd choice but at least I did find something (full set) in stock.
Great experience! Overall and quick delivery. Great customer service as well.
Great prices and I can't believe how fast they shipped. Ordered on a Friday expecting shipment the following week. They came the next day.
Ordered this wheel/tire package (American Eagle AE901s and Goodyear Eagle RSA 245/45 18) and it fit perfectly. Shipping time was great as well.
Tire Rack never fails to give me 5 star service. Every time I order, it gets delivered within just a few days. And they always ask how my service was and if I need anything. Great place to shop for new tires and wheels!
Easy to find what I needed, compare options to find what was right for me at a great price.
Easiest ordering experience I've ever had - especially during Covid. Placed the order online, was ready for pickup the next day, parked for pickup, called, got a text telling when to drive in, drove in, tires loaded, away we went! Great experience, great customer service.
Went to distribution center to pick up tires and everything was great!
Tire professional arrived within the time window chosen. Covid-19 measures were followed and there was never any contact. Tires were quickly installed within 45min. Great service at an affordable price.
Purchased Tire from tirerack was easy and efficient. There tires come with a hazard warranty which is definitely recommended specially in the DMV area. They had the original manufacture recommended tires in stock which were shipped out in two days. I was updated by email when the tires left have left and received by the installer. They partnered with a local mobile install who came to my house and installed my tires without any physical contact due to COVID. Everything was excellent. Thank You
Everything from ordering to delivery was easy and efficient
Easy to compare and shop for ties. Online tools are great and search function is also good
Local tire shop could not source the Michelin Defender tires I needed. I ordered at 1pm and tires arrived next day at 7pm. Fast, quality service.
Found a great deal and they were ready for pickup the next day.
I needed some new tires for my Subaru Outback which I am selling. I didn't want to pay too much, but needed quality tires! I found some Pirelli run flats on closeout. I snagged them and had them shipped to my regular garage, job done! Excellent value and fast service.
Anything went smooth from purchase to delivery and installation. Traction Tire in Sayville, New York was excellent and had me on the road in no time at all.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.