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Tirebuyer

Overview

Tirebuyer has a rating of 4.5 stars from 431 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tirebuyer most frequently mention next day, fast delivery and good price. Tirebuyer ranks 3rd among Tires sites.

service
84
value
36
shipping
39
returns
25
quality
25
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2,348 reviews
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New York
1 review
0 helpful votes
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Good deal
August 15, 2023
Updated review

Quick shipment, fair price, would definitely use again in the future.

Easy to find tires, good prices but cannot isolate tires by type. For example I would like to only see "All Season" tires but did not see a filter for that.

Date of experience: August 15, 2023
Judth B. Tirebuyer Rep
over a year old

Hi, Tom! We're so happy to hear you had a great experience with us. We appreciate your business with us. Thanks for being such a great customer!


Easy to find tires, good prices but cannot isolate...
July 30, 2023
Previous review

Easy to find tires, good prices but cannot isolate tires by type. For example I would like to only see "All Season" tires but did not see an option anywhere to filter for that.

Date of experience: July 29, 2023
Wisconsin
1 review
2 helpful votes
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DON'T WASTE YOUR TIME
December 7, 2021

Bought a set of BFG around 1700$. Website stated would arrive 3-5 days. Never got shipping info called could not get ahold of anyone sat on the online chat 4 different days finally Waited an hour and a half to get through to someone to find out tires were back ordered but they never let us know. But they could magically ship them the next day. And wait another 3-5 days to get them. They never apologized and I explained that I called 4 different times waited 20 minutes for them to end the call saying there were no agents available. No apologies for that. They tried to cancel my order told me it would take 7-10 business days to get my money back. BS customer service. First time ever using them will never use them again. If they would have let us know they were backordered right away I would have never kept the order would have went to get my tires somewhere else.

Date of experience: December 6, 2021
Massachusetts
1 review
2 helpful votes
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Was given wrong size
November 5, 2021

I recently order 4 new tires from them. I selected my tires by the guide they give you by selecting year/make/model of your vehicle. I opted for the highly rated and more costly brand. They were shipped in a timely manner. However, when I brought them to my local mechanic they informed me they were in fact too small for vehicle. They had sent me 225/60R18 my vehicle takes 265/60R18. I contacted customer service to inform them there was an error on the website and those tires are not indicated for my type of vehicle. All there response was "we will allow you to send them back and once they reach our warehouse and we verify it then we will refund you." There was no compensation for the misgivings. Also I felt uncomfortable to send them back since they stated they would need to "verify" the were the wrong tires before reimbursement. I smell a scam. I ended up selling them locally at a reduced price I purchased them for.

Date of experience: November 4, 2021
Maryland
1 review
0 helpful votes
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Straight forward and easy
November 27, 2023

Straight forward and easy. No problems finding what I needed or ordering. I would like more choices of tire list searching, like alphabetical. I remember scrolling down a long list to find what I was looking for specifically.

Date of experience: November 27, 2023
Judth B. Tirebuyer Rep
over a year old

Hi, Leonard! We're so happy to hear you had a great experience with us. We appreciate your business with us!

Texas
1 review
0 helpful votes
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Great Buy
September 18, 2024

Didn't expect them to arrive the day after I ordered them. Super pleased.

Date of experience: September 8, 2024
New Mexico
1 review
0 helpful votes
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Third Time Buyer
February 21, 2024

This was our third time buying and are just as satisfied as the first time. The delivery was SUPER fast! The tires are exactly what we needed and as described. We'll continue to order from Tirebuyer and tell all of our family and friends about that great company!

Date of experience: February 21, 2024
New Hampshire
1 review
0 helpful votes
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Always excellent
August 2, 2023

Site easy to use. Promo code worked. I got a good price on tires. My husband insisted on checking Walmart's price for the same tires and their price was $40 more than TireBuyer's. I have ordered from TireBuyer in the past and delivery was VERY quick. Hopefully that is still the case. UPDATE: My order arri ed the very next day!

Date of experience: August 2, 2023
Judth B. Tirebuyer Rep
over a year old

Hi, Catherine! We're so happy to hear you had a great experience with us. We appreciate your business with us!

Georgia
1 review
0 helpful votes
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Horrible tires
November 19, 2022

Tires couldn't be balanced. We were out of town for a bit and don't drive our truck much. Tired to get them balanced 2 more times. Contacted them first told they would refund them, then said they could only refund 2. Then stopped replying and it was too late to do anything about it

Date of experience: November 19, 2022
Georgia
1 review
0 helpful votes
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Tirebuyer Delivers Quickly
December 20, 2023
Updated review

Fairly easy.to find multiple replacement brands for worn out tires. Good reviews and lots of important information. I was quickly able to pick tires for my Ford F159, They were prompty delivered. I am very pleased.

Date of experience: December 19, 2023
Judth B. Tirebuyer Rep
over a year old

Hi, Skippy! We're so happy to hear you had a great experience with us. We appreciate your business with us!


Fairly easy
December 6, 2023
Previous review

Fairly easy.

Date of experience: December 6, 2023
Maine
1 review
0 helpful votes
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Fast shipping
April 28, 2023

Qwik and easy. It was faster delivery ever. I ordered tires on Friday morning at 6a.m. They were delivered next day, yes Saturday. I live in Maine tires came from the Carolina's. Also had best prices I could find.

Date of experience: April 28, 2023
Texas
1 review
0 helpful votes
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Better tire buying experience
September 18, 2024

Competitive pricing, prompt delivery, excellent platform!

Date of experience: September 8, 2024
Florida
1 review
4 helpful votes
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Worst Ever!
April 9, 2018

I agree with what Jessicas post from 2015. Sad to see that over two years later, they are still doing the same thing- selling tires that are poor quality and then when they blow apart and shred, they say its your fault. Used them literally 5 times for a boat trailer- not even 300 miles on them - and they said we must have run over something. If anyone sees the reviews and realizes that they have 8 reviews of 5 stars and 7 reviews of 1 star - nothing in between. I bet the 5 star reviews are associates of theirs - wouldnt put it past them! Ill tell anyone and everyone I know about our experience in hopes that it saves them the hassle that we went through.

Date of experience: April 9, 2018
New York
1 review
1 helpful vote
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I orginally purchased 2 tires before Memorial day with a install the Tue after the holiday. Tirebuyer.com never charged my card, never shipped the tires and completely dropped the ball on my order. I went to there site for info on my order and they had no record of the purchase. I went back to the site a couple of days later to shop and they did a unauthorized order and charge to my debit card. I called for a refund and they told me they would refund in 3-5 days. It has now been 7 business days and no refund. Customer service hung up on me yesterday when trying to get my refund again. I think i will report tirebuyer to the Arizona Attorney General.

Date of experience: June 15, 2022
Georgia
1 review
1 helpful vote
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I will NEVER buy tires from TireBuyer again. I had my tires for 2 months, and there is no warranty protection after 45 days. I have never ever had this issue when purchasing tires. I would advise anyone to go elsewhere when purchasing tires.

Date of experience: October 21, 2022
Virginia
1 review
0 helpful votes
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Poor after sales service.
December 27, 2021

Bought a set of RB/SUV tires and within 3 week's experienced a flat from a small pebble in my driveway. I then called to see if I could get reimbursed for the repair customer service said no and I said that I will not be purchasing from them again. I do not recommend them.

Date of experience: December 27, 2021
Massachusetts
1 review
0 helpful votes
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Great service
July 20, 2023

I have been able to consistently find tires on here cheaper than anywhere else. I was even able to find a better deal than my local tire place which was able to beat the prices on here only once. I will keep using Tirebuyer as long as I can.

Date of experience: July 19, 2023
Judth B. Tirebuyer Rep
over a year old

Hi, Ed N! We're so happy to hear you had a great experience with us. We appreciate your business with us!

Ohio
1 review
0 helpful votes
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Great experience
September 16, 2024

It was very easy to find my tires. There were also a lot of payment options.

Date of experience: September 6, 2024
Kuwait
1 review
0 helpful votes
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Perfect
September 16, 2024

Flawless and speedy. Highly recommend for any tire shopping.

Date of experience: September 6, 2024
South Carolina
1 review
0 helpful votes
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Poor service
November 24, 2023

I ordered 4 tires previously. Two were delivered and I was told 2 were lost by UPS. After many emails and phone calls with you I was told the tires are now out of stock. So now I have to order 4 different tires.

Date of experience: November 17, 2023
New Jersey
1 review
0 helpful votes
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Bought a tire
August 24, 2023

Bought a tire and was on the phone and live chat, the tire was wrong when i got it and been asking for days for a return ticket to get my money back, total nightmare don't buy anything here they tell you we are working on it and you never get it

Tirebuyer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 25, 2023