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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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B Hensley
US
For companies
Review of TicketsOnSale
B Hensley
1 review
1 star: Bad
A minute ago
I purchased tickets to Jeff Dunham in…
I purchased tickets to Jeff Dunham in OKC not knowing it had been rescheduled. At the date of purchase the Ticketsonsale website stated the event was on April 9th. Great! So I purchase 4 tickets for $373.90. The next day I saw on Facebook the event had been rescheduled to January 2022. Afterwards further investigation I see that it has been rescheduled. Due to the 6 hour drive to the venue, in the winter, with Oklahoma's crazy weather, I know there is no way I can make that date. So I went online and tried to request a refund. I was informed that's impossible "due to government mandates". I asked to be transferred to a supervisor and was informed they "aren't allowed to do that" I asked why they were allowed to commit fraud and sell tickets under false pretenses and wad told "because of the terms and conditions you signed" I think asked what they were willing to do to resolve this issue and was told "goodbye".
This company is nothing but a scam! Save yourself the hassle and look elsewhere! I just want my money back, is that too much to ask for?
Total scam. They sell tickets they don't have and "give a credit for a future event". Will they even be around for a future event? This is the only thing I want to go to. They said it was cancelled due to COVID-19 when it wasn't. I want my money back!
Easy to find tickets by price, section and row! I chose to Download my tickets and it instantly went to my email, I clicked on the link, download directly came up and I printed my tickets. Like I said... EASY and FAST! Love it and would highly recommend ticketsonsale.com to anyone!
This is good great place I love dirt bikes
So this is good for me I hate y'all making me write a review for this
Fast and easy! This was the easiest process for obtaining tickets to a sporting event! Thank you for making this such an easy process!
The process was great and they were fast in emailing me everything to have my tickets so I wasn't worried about this being a scam.
Painless, quick and easy transaction. Had never used this site before but will be using for future purchases.
No problem getting tickets! Great deals! Thanks to tickets on sale I am now going to watch The Bruins!
Ordering and getting the tickets was quick and easy. Payment options are great and secure and I received an email confirming my ticket purchase immediately. They also sent another email the following day so that I could confirm that I had received my tickets, with a link to receive help in case I didn't. I've never received this level of customer service BEFORE running into problems! I will definitely use them again!
So far everything's gone smooth and I definitely would use them again. I'm just waiting on the electronic transfer and it sounds like I'll receive it tomorrow.
BUYER BEWARE! They change their cancellation policies. THEY HAVE RAISED THEIR FEES to cover the refunds and credits they offered last year. Credit card disputes will be treated punitively when you attempt to get a credit for your cancelled event. They will fight you tooth and nail. DO NOT BUY TICKETS FROM THESE GUYS!
Very easy to get through and figure out. Would definitely recommend and will use again in future ticket purchases.
Fast and quick easy service you can ever find, please understand this is the best online service you can get fast and easy service.
I would never buy from this site again! Sold me tickets for $400 each then changed my seating to $#*!ty seating, $100 each ticket. However they refused to refund me more than $100 total. So i paid $350 a seat to sit in seats that sell for $100 each. I am disgusted with this! There is no way to refund me unless I cancelled going to the event. Please DO NOT BUY FROM THIS SITE! SCAM!
The tickets came as soon as the website said! Emails where very detailed on what to do and overall would recommend to anyone!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members