The company has garnered mixed feedback, with notable strengths in the ease of the purchasing process and user-friendly website navigation. Customers appreciate the ability to select specific seats and the quick transaction experience. However, significant concerns arise regarding high and often hidden service fees, leading to feelings of frustration and dissatisfaction. Many customers report issues with receiving tickets on time, lack of responsive customer service, and inadequate communication regarding order status. Overall, while the purchasing experience is generally straightforward, transparency and customer support need substantial improvement to enhance overall satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
I just bought my tickets and it gave me a conformation really fast I was suprised excited for the show
Can not get tickets until you leave a review. I JUST WANT MY TICKETS! SERVICE FEE EXCESSIVE. I would not use this site again because it won't let me move to the next step to get my tickets
Website was user friendly. Awaiting tickets. Confirmation received. Taking granddaughters to first musical.
Tickets were good price but the fee for the tickets is overly priced. The website was easy to navigate.
Their process is very slow and cumbersome. I am having to wait for weeks for tickets for show that I paid premium shipping and an exorbitant high service fee. Yet I bought additional tickets from ticketmaster same night for the same show and already have tickets. DO NOT USE
It was really easy to purchase tickets to the Paul McCartney show in Montreal. I saw him 5 times already and I'm sure I will enjoy his show again. The first time was the best in 1996 in Florida with Linda Kodack and the Wings. I guess I was younger and also him. They were great. I will never forget that great evening in paradise.
Nice experience with you, i recommended this site for booking all kind of ticket you need to enjoy Any tipe the experience you want
Nice but why do i have to write 100+word
Please the only thing bothers me is that...
It's was good experience with this ticket service. Will use again. Quick and not a big service fee.
Easy enough process didn't realize that there was a $66.00 service charge other than that I had no problems in processing the order
Worked well, but what about an $85.00 service fee on a relatively inexpensive ticket price. I'll see how well the process actually went when I arrive at the venue and the ticket actually works.
Watch out for the service fees if not a US citizen... they will get ya! Original total crept up by another $80 USD by the time the order was completed.
No Refund after receiving the confirmation within minutes. Don't bother adding the insurance unless you have proof of flight cancelation or a death certificate.
Great took a day to get all the tickets sent but we are ready for j cole. Kod hard as $#*!. Got my tickets purchased prettt fast longest process waa actually receiving them
After dealing with a bunch of aggravating nonsense from ticketmaster, I was extremely grateful to come across ticket experts! I couldn't have asked for a smoother transaction or a better price! Thank you!
I did not realize had to pay such a high service cost, i look forward to receiving my tickets asap via email, so thanks for sharing, only then can i value your service
Easy to use website and a quick transaction, just hope I can find a printer in NY to print out the tickets nearer the time :)
The tickets arrived and worked fine. This is the first time I used a service for really hard tickets. The support was great and I would use them again.
First time using used ticket. Expert the web site is easy to use and I was immediately notified of my purchase I got a confirmation email right away
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