website thubmnail of Tickets.Expert

Tickets.ExpertReviews 1,393

3.3
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Tickets.Expert Reviews Summary

The company has garnered mixed feedback, with notable strengths in the ease of the purchasing process and user-friendly website navigation. Customers appreciate the ability to select specific seats and the quick transaction experience. However, significant concerns arise regarding high and often hidden service fees, leading to feelings of frustration and dissatisfaction. Many customers report issues with receiving tickets on time, lack of responsive customer service, and inadequate communication regarding order status. Overall, while the purchasing experience is generally straightforward, transparency and customer support need substantial improvement to enhance overall satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
20
shipping
14
Idaho
1 review
0 helpful votes
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4
August 4, 2018

Expensive service fee. Must leave a review. Super lame. Still writing to get 100 characters...

Date of experience: August 3, 2018
Connecticut
1 review
0 helpful votes
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Seems efficient
August 3, 2018

I was slow to see my pin number which caused me to make a phone call. Matter then resolved with no great delay

Date of experience: August 2, 2018
Arizona
1 review
0 helpful votes
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Great
August 2, 2018

Easy to use! Step by step there was no issues and I would use again. I can't wait till the concert it's going to be one to remember.

Date of experience: August 1, 2018
California
1 review
0 helpful votes
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Okay
August 1, 2018

Im not sure about this but my concert is tmr and I need to get my tickets. Please don't take long to send them it my first time buying from this site hoping nothing bad will happen

Date of experience: July 31, 2018
Colombia
1 review
0 helpful votes
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Great
July 31, 2018

Great site and easy, fast we will use it again in the future, thank you!
Thank you! But is not comfortable to have to write 100 words here

Date of experience: July 30, 2018
GB
1 review
0 helpful votes
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One of the best.
July 29, 2018

Did not have any problems using this to order my tickets received them for printing off with in half an hour and I ordered mine from the UK well done people good on you for the guick service.

Date of experience: July 28, 2018
Illinois
1 review
0 helpful votes
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While the site is easy enough to use, why can't I get/print my tickets when I pay for them?! I don't want to wait until the day before the event... what if I have to get these to someone? I already paid, what is the holdup?

Date of experience: July 24, 2018
Minnesota
1 review
0 helpful votes
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Good ticket site
July 22, 2018

Site was easy to use and order tickets. I was able to select the location of my seats and pay in a timely manner

Date of experience: July 20, 2018
Brazil
1 review
0 helpful votes
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TICKETS
July 20, 2018

It was easy to book the tickets.
I´ll recomend to my friends, to use the website.
Waiting to recieve the ticktes

Thanks

Date of experience: July 19, 2018
Canada
1 review
0 helpful votes
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Process was simple but delivery fee per electronic ticket after service fee thats 50% of ticket price seems unnecessary...

Date of experience: July 18, 2018
Texas
1 review
0 helpful votes
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Great
July 14, 2018

It was easy to order tickets off the internet and I will do it again in the future so thanks for the service

Date of experience: July 13, 2018
Canada
1 review
1 helpful vote
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Tout a été livré très rapidement par courriel et conforme à ma commande. Je suis heureux de ma première expérience avec cette compagnie.

Date of experience: July 12, 2018
Connecticut
1 review
0 helpful votes
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Easy peasy
July 13, 2018

Thanks buying the tickets were super easy! I cant wait to print them and go to the show! I wish I could have done it sooner.

Date of experience: July 11, 2018
New Mexico
1 review
0 helpful votes
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Great
July 13, 2018

This site was fast and easy to use and did not have to struggle.The only thing is if I wanted to buy only 5 tickets it would not let me. It was either 4 or 6 on where we were sitting.

Date of experience: July 11, 2018
New York
1 review
0 helpful votes
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This was faster and cheaper than most ticket sellers. Less fees and easy. I will definitely use this seller for future ticket purchases. Highly recommended.

Date of experience: July 7, 2018
Michigan
1 review
0 helpful votes
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Very easy to view available seats and purchase process was very easy. I will use this site again. Good choice of available seats.

Date of experience: July 6, 2018
Brazil
1 review
0 helpful votes
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Fácil e Rápido
July 6, 2018

Com poucos cliques comprei meus ingressos para o jogo que gostaria. Rápido, fácil e didático o site para compras, inclusive para escolher os lugares. Muito bom.

Date of experience: July 5, 2018
Florida
1 review
0 helpful votes
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Great experience
July 4, 2018

Great experience would do it again. Will order from here the next time I want to go to the race. I love NASCAR and cant wait to go to the race in a few weeks

Date of experience: July 3, 2018
Germany
1 review
0 helpful votes
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Great
July 3, 2018

Fast and easy great and outdtanding. Love this service very convenient way to purchase tickets for any event.

Date of experience: July 2, 2018
Minnesota
1 review
0 helpful votes
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Thank you
June 29, 2018

The website was easy to use. I was able to find the seats I wants quickly. I was out of the site in less than five minutes. Thank you for making this process quick and easy.

Date of experience: June 28, 2018

About the business

Industry Experts Finding Tickets for Sports, Concerts, Theater


tickets.expert
South Windsor, Connecticut, United States