website thubmnail of Tickets.Expert

Tickets.ExpertReviews 1,393

3.3
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Tickets.Expert Reviews Summary

The company has garnered mixed feedback, with notable strengths in the ease of the purchasing process and user-friendly website navigation. Customers appreciate the ability to select specific seats and the quick transaction experience. However, significant concerns arise regarding high and often hidden service fees, leading to feelings of frustration and dissatisfaction. Many customers report issues with receiving tickets on time, lack of responsive customer service, and inadequate communication regarding order status. Overall, while the purchasing experience is generally straightforward, transparency and customer support need substantial improvement to enhance overall satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
20
shipping
14
Missouri
2 reviews
0 helpful votes
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Good
November 30, 2018

I loved it i will use it again i will tell everyone to use it to get tickets it's easy fast and has good deals and tells you everything you need which i like alot like the preview picture of where you would be

Date of experience: November 28, 2018
Missouri
1 review
0 helpful votes
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Good
November 30, 2018

Good smooth i like it i will continue to use the samw app i love it i will tell more of my family and friends to use this app because it gave me great prices and deals i love it

Date of experience: November 28, 2018
New York
1 review
0 helpful votes
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Lousy seat assignments
November 26, 2018

Bought tickets, they tell you what row but not where in the row your seats are until after you pruchase them.

Date of experience: November 26, 2018
Kentucky
1 review
0 helpful votes
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It was a good experience. It was easy and simple, and i am looking forward to a good time. I would like to use this website again in the future.

Date of experience: November 15, 2018
Mexico
1 review
0 helpful votes
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Great
November 16, 2018

It was fast but I don't know where to pick up the tickets, si please let me know...,,

Date of experience: November 13, 2018
Canada
1 review
11 helpful votes
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I bought two tickets for an NBA game in Portland scheduled on Nov 11,2018. Downloaded the tickets only to realized on the gate that the tickets were already scanned meaning, somebody have already used it. Luckily, ticketmaster helped me by un-scanning the ticket to get entry. Upon finding my seats, they were already occupied and we're shown identical tickets as i have. The tickets i had was sold twice..

Date of experience: November 13, 2018
California
1 review
0 helpful votes
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It was okay
November 11, 2018

It took to long to get my tickets still haven't seen them wish I had them instantly. I need the tickets and the game is today

Date of experience: November 9, 2018
Canada
2 reviews
0 helpful votes
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Fast and Easy
November 1, 2018

Very easy to use, fast and efficient! I had no trouble navigating the site or purchasing my tickets. A pleasure!

Date of experience: October 30, 2018
PG
1 review
0 helpful votes
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Easy
October 28, 2018

I like the simplicity of the site. User friendly and easy to use. Quick response after submission. I would definitely use the site in the future.

Date of experience: October 25, 2018
Uruguay
1 review
0 helpful votes
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Everything all right
October 19, 2018

I had no problem. The purchase was successful. Now we just have to wait for the date so that the order arrives by mail and then I can enjoy the NBA show

Date of experience: October 18, 2018
Australia
1 review
0 helpful votes
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Good
October 18, 2018

Good to help search for what I needed, the pricing was cheap also. Glad to get to watch the game with my fiancé

Date of experience: October 16, 2018
Jami T.
Tennessee
1 review
0 helpful votes
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What?
October 12, 2018

I have not received my tickets yet. Just a receipt. I dont know what this is really about. Shkuld i not have gotten a claim# or something?

Date of experience: October 11, 2018
New York
1 review
0 helpful votes
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Poor customer service.
October 7, 2018

I still have not received anything on my tickets and it's the night of the concert. I sent an email asking bout my tickets two days ago. I want a full refund!

Date of experience: October 7, 2018
Texas
1 review
9 helpful votes
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I ordered two tickets through Tickets. Expert for Taylor Swift in Arlington Texas in October 2017, and was told they will deliver the electronic ticket by 10/4, but they didn't. I spent the whole morning today trying to contact them to get the status, they put me on hold for about an hour and cut me off, call them again but no one pick up my call.
Sent them email and they reply i have been already serviced.

Date of experience: October 5, 2018
Illinois
1 review
0 helpful votes
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Thank you
October 4, 2018

I received my tickets it was quick and fast I would recommend someone else to use this service thank you again I will certainly enjoy my tickets

Date of experience: October 4, 2018
Florida
1 review
0 helpful votes
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Quick & Easy
October 3, 2018

Never used Ticket Expert before but VERY HAPPY with them. Booked 5 seats together and within 5 min got a call that those seats had been sold already. The guy was so helpful in getting us another 5 seats together. Great customer service! Had tickets within an hour and printed.

Date of experience: October 2, 2018
Illinois
1 review
0 helpful votes
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Convenient
October 3, 2018

I was very pleased at the ease of ordering tickets and being able to select exactly where I wanted to be seated. The process was simple and fast. I look forward to doing more business in the future.

Date of experience: October 2, 2018
Texas
1 review
0 helpful votes
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Ticket purchase
October 2, 2018

Very effective on line
Great seats and happy with service
Phone techs very helpful and knowledgeable about services offered

Date of experience: October 1, 2018
Texas
1 review
1 helpful vote
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Good so far
September 28, 2018

Thank you looking forward to the concert, without any problems thank you again. Flying to Montreal to see this Andre too bad he isn't playing anywhere else in Canada.

Date of experience: September 27, 2018
California
1 review
8 helpful votes
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Excellent service
September 28, 2018

I was able to pay for my tickets in a matter of seconds with multiple payment options. It was quick and easy! Thank you Tickets. Expert!

Date of experience: September 27, 2018

About the business

Industry Experts Finding Tickets for Sports, Concerts, Theater


tickets.expert
South Windsor, Connecticut, United States