Improve your home's heating with ThermoSoft' s radiant underfloor heating for comfortable warm floors. Click for more information on in floor heating.
ThermoSoft has a rating of 3.9 stars from 195 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ThermoSoft most frequently mention customer service, floor heating and sales rep. ThermoSoft ranks 5th among Flooring sites.
I contacted Thermosoft for advice and technical support before purchase. They listened, asked pertinent questions, helpful and knowledgeable about their product plus they did not try to up sell through the range.
Great product and price. Fast shipping.
David was GREAT! Helpful and a pleasure to deal with. Product arrived very fast. Thanks for that. So far everything is good and hoping to enjoy for a long time
Received order quickly, excellent customer service
Sales assistant called back and helped me order the correct item after I placed an order on line incorrectly.
Thanks for the help.
Great experience
Good experience helped design what I needed. Would recommend.
Easy and cost effective in floor heat
Great! Easy! Convenient!
Wonderful customer service very helpful for those of us unfamiliar with the product
Great experience, fast delivery and great personal, thanks again Merv
I have yet to open the boxes but I've been in receipt. Mitch has always been helpful and informative. The price points and corresponding value the product adds to my comfort (and my house value) are great. I am hopeful everything checks out when I open the boxes; if not, I know I can rely on the team's customer service. Thanks!
Living on an island in SE Alaska brings its own set of issues when working on any project, especially construction. It was SO refreshing to work with this company and this product. Issue free, affordable AND I still get to surround myself with the beauty of this isolated location. Thanks to Doug and his crew. Great job.
Mitch took care of my needs in a professional and timely manner. Excellent products
Great job
Very helpful staff re installation procedures.
Thermosoft was easy to deal with-very helpful answered all my questions and jumped through hoops to deliver when I needed. I will post picture and info after installation is complete.
Very professional and very helpful.
Easy and friendly experience. The order arrived quickly and on time.
Always great
Answer: It depends how large your space is along with a few other factors. It usually can be installed as a primary source of heating but not a sole source. Please call us at (800)308-8057 at your earliest convenience and we will help you once we get more details on your space.
Answer: It can replace baseboard heaters but is still recommended to be the primary source of heat, not the sole source of heat. Please call us directly at (800)308-8057 for more information so we can figure out more details on your space and give you a more definitive answer.
Answer: We would love to assist you with this, please call us directly at (800)308-8057 extension 38.
Answer: Marlene, please call us at your earliest convenience and we can help you with this issue. Our tech support can be reached at (800)308-8057 extension 38.
Answer: Hi John, Yes, it would be ok. However, the run should not be longer than 50ft, for full 20 Amp load. If run is longer, than 10AWG is recommended. Thank you for interest in ThermoSoft floor heating technology. Please do not hesitate to call us at 800.308.8057 for further support.
Answer: Yes, it will be a good application for ThermoFloor heating system. The general rule is to cover your entire walking area, not under cabinets. If your area is getting very cold in winter, then additional layer of insulation is recommended over the concrete. Please do not hesitate to call us at 800.308.8057 for further support with your project.
Answer: In general, any carpet with R value less than 1 or 2 will work normally. Less is better. Please make sure to follow special instructions for under-carpet installation. Please do not hesitate to call us at 800.308.8057 for further support with your project.
Answer: ThermoSoft Thermotile systems has LIFETIME warranty. Their patented heating technology has won multiple awards. ThermoSoft ThermoFloor heating system is the ONLY system in the world, which utilizes special synthetic yarns as a core of heater, instead of metal wires or Carbon ink. These wires are designed with Thermal Cut-Off properties, which brings the safety of the heater to the whole new level. No one else can come even close. It is especially important if electric floor heating is installed under combustible laminate floors.