Improve your home's heating with ThermoSoft' s radiant underfloor heating for comfortable warm floors. Click for more information on in floor heating.
ThermoSoft has a rating of 3.9 stars from 195 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ThermoSoft most frequently mention customer service, floor heating and sales rep. ThermoSoft ranks 5th among Flooring sites.
You've been so helpful, I really appreciate it! It is nice to have someone who is patient and helpful over the phone when nowadays all to often you are put on hold or people can be unhelpful even so I really appreciate it!
How about 6 stars?! You guys are great!
Easy to order--great, personal sales team. Timely delivery.
I Love the way and how quickly your company communicated with me and did business!
Initially I sent an email on a Saturday requesting a call back as your website states availability 24/7.
Later that day I called and your customer service rep said she would have someone call me back.
By noon on Monday I still had not heard back from anyone
Ordering was easy and the representative was very helpful and able to provide me with a better deal. The mats arrived within a few days. I have not had them installed yet so fingers crossed that they work well.
Great product. Great service.
Great customer service
No problems, prompt shipment
I would rate you as a 6 or 10! You made me feel wanted as a customer!
Keep up the good work!
Your service was great as always!
Its been quite pleasant!
Thank you for helping me figure out what I needed.
So far, so good! I've received the items and I'll let you know how it works when the flooring is in and everything is hooked up!
The ordering process was extremely smooth and pleasant. I will be installing the mats soon, but I'm confident that it will go smooth, since I know I've got ThermoSoft on my side to help me if something comes up.
Ordering was easy. I haven't had the product installed yet.
My salesman Doug, was very willing to help me understand the products, chose a system, and help with the layout.
Amazing service
Very helpful and informative. Was never pressured into a sale.
Answer: It depends how large your space is along with a few other factors. It usually can be installed as a primary source of heating but not a sole source. Please call us at (800)308-8057 at your earliest convenience and we will help you once we get more details on your space.
Answer: It can replace baseboard heaters but is still recommended to be the primary source of heat, not the sole source of heat. Please call us directly at (800)308-8057 for more information so we can figure out more details on your space and give you a more definitive answer.
Answer: We would love to assist you with this, please call us directly at (800)308-8057 extension 38.
Answer: Marlene, please call us at your earliest convenience and we can help you with this issue. Our tech support can be reached at (800)308-8057 extension 38.
Answer: Hi John, Yes, it would be ok. However, the run should not be longer than 50ft, for full 20 Amp load. If run is longer, than 10AWG is recommended. Thank you for interest in ThermoSoft floor heating technology. Please do not hesitate to call us at 800.308.8057 for further support.
Answer: Yes, it will be a good application for ThermoFloor heating system. The general rule is to cover your entire walking area, not under cabinets. If your area is getting very cold in winter, then additional layer of insulation is recommended over the concrete. Please do not hesitate to call us at 800.308.8057 for further support with your project.
Answer: In general, any carpet with R value less than 1 or 2 will work normally. Less is better. Please make sure to follow special instructions for under-carpet installation. Please do not hesitate to call us at 800.308.8057 for further support with your project.
Answer: ThermoSoft Thermotile systems has LIFETIME warranty. Their patented heating technology has won multiple awards. ThermoSoft ThermoFloor heating system is the ONLY system in the world, which utilizes special synthetic yarns as a core of heater, instead of metal wires or Carbon ink. These wires are designed with Thermal Cut-Off properties, which brings the safety of the heater to the whole new level. No one else can come even close. It is especially important if electric floor heating is installed under combustible laminate floors.