ThermoSoftReviews 195

Very good fast service

Excellent customer service in walking me through the process I did not know anything about.

Good
Came in on time
L called on a Sunday left a message
They called me back the same day
And helped me place my order

Your website is good and you were very helpful and responsive

This is my second floor (new house) everyone at your company is great to deal with. Professional, knowledgeable, smart and helpful. They all offer great product suggestions and have a love for the brand that shows in their voices.

Customer service was very helpful.

My order went perfect, the great service started when I called and was guided thru my purchase, you made sure I ordered the correct merchandise and gave me the " repeat customer price ",, and yes I received my product yesterday, right on time, and you went all the way with your proffesional service by making sure I did., thanks again!

Thank you so much for the superior customer service, explanation of product specs and requirements, and quick shipping of my order :)

ALL is well. Hoping install goes smoothly.
Thanks!

Allison

Doug was great! He answered all of our questions and helped us decide on the best options for our purposes. We ended up being able to get both our kitchen and bathroom done in our budget because of his assistance!

You were very helpful

Thomas

I have always had great service from Thermosoft. Products always come on time and thats why I come back. My customers love how your products improve their living spaces and always perform as expected.

Good

Was easy and was great having someone knowledgeable I can talk to!

Easy to install very helpful customer service works great

You did a very good job setting everything up for us

5 stars +++. I had an excellent experience from first contact with ThermoSoft's Account Mgr., Mitch, to the prompt receipt of ThermoFloor materials. Mitch provided courteous, professional and expert help. More importantly, his support over the phone was ongoing throughout my project. I will definitely use them again in the future. ThermoSoft has my highest recommendation.

I'm happy someone was there and had the part I needed.

Sales rep was great! Very helpful