Improve your home's heating with ThermoSoft' s radiant underfloor heating for comfortable warm floors. Click for more information on in floor heating.
ThermoSoft has a rating of 3.9 stars from 195 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ThermoSoft most frequently mention customer service, floor heating and sales rep. ThermoSoft ranks 5th among Flooring sites.
Excellent information and service from David Kaempf. Quick delivery.
Very pleased the sales rep kept in contact while the project was finalized. LOVE the warm floors!
Service and order went great. One problem, the package was supposed to be delivered overnight, but did not show up until the following Monday (3 days). UPS says you must initiate the refund. Could you please do that for me?
Thanks.
John
Very pleased that David was flexible working within my budget.
Great product, easy to install
Thank you for your friendly service and excellent advice and recommendations, Mitch! And for your patience! It was truly a pleasure working with you and I can't wait to install my heating mats. Thank you for everything!
Got a call back in a timely manner and good pricing!
Shopping with you was a good experince. I appreciated you taking the time to talk me through everything
Great service and quick delivery.
Overall satisfied
Your website is great and you were great to work with!
I have used your product in the past and very happy with the quality and also the help Mitch gave us at customer service. I will use your heated system again in the future.
You had good reviews and plan
Great Quick Service! Knowledgeable, help desk.
Customer rep was very good. Shopping experience was great. Hope installation goes as smoothly.
Shopping was extremely easy! Salesperson walked me through exactly what we'd need for our project and dlivery was very fast.
The order arrived with no apparent damage. I have not done any installation, yet.
Your pricing is nice and you were very helpful!
I appreciate the customer service and patience. It is always easy to get ahold of someone and I cant imagine going with anyone else for a similar product. I know there are many similar but you are hands down the best.
Answer: It depends how large your space is along with a few other factors. It usually can be installed as a primary source of heating but not a sole source. Please call us at (800)308-8057 at your earliest convenience and we will help you once we get more details on your space.
Answer: It can replace baseboard heaters but is still recommended to be the primary source of heat, not the sole source of heat. Please call us directly at (800)308-8057 for more information so we can figure out more details on your space and give you a more definitive answer.
Answer: We would love to assist you with this, please call us directly at (800)308-8057 extension 38.
Answer: Marlene, please call us at your earliest convenience and we can help you with this issue. Our tech support can be reached at (800)308-8057 extension 38.
Answer: Hi John, Yes, it would be ok. However, the run should not be longer than 50ft, for full 20 Amp load. If run is longer, than 10AWG is recommended. Thank you for interest in ThermoSoft floor heating technology. Please do not hesitate to call us at 800.308.8057 for further support.
Answer: Yes, it will be a good application for ThermoFloor heating system. The general rule is to cover your entire walking area, not under cabinets. If your area is getting very cold in winter, then additional layer of insulation is recommended over the concrete. Please do not hesitate to call us at 800.308.8057 for further support with your project.
Answer: In general, any carpet with R value less than 1 or 2 will work normally. Less is better. Please make sure to follow special instructions for under-carpet installation. Please do not hesitate to call us at 800.308.8057 for further support with your project.
Answer: ThermoSoft Thermotile systems has LIFETIME warranty. Their patented heating technology has won multiple awards. ThermoSoft ThermoFloor heating system is the ONLY system in the world, which utilizes special synthetic yarns as a core of heater, instead of metal wires or Carbon ink. These wires are designed with Thermal Cut-Off properties, which brings the safety of the heater to the whole new level. No one else can come even close. It is especially important if electric floor heating is installed under combustible laminate floors.