TheFridgeFilterShop Reviews Summary
The company's reputation is significantly marred by consistent complaints regarding service delays, misrepresentation of products, and poor customer support. Customers frequently report receiving generic items instead of the originals advertised, leading to accusations of false advertising and fraud. Communication issues are prevalent, with many finding it nearly impossible to reach customer service for assistance or refunds. While there are occasional mentions of satisfactory product quality, these are overshadowed by the overwhelming sentiment of frustration and distrust among customers. Overall, the company's approach to customer service appears inadequate, prompting many to advise against purchasing from them.
This summary is generated by AI, based on text from customer reviews
I did not want to give The Fridge Filter Shop one star - it deserves non - but this review would not be accepted unless I did.
I placed an order for a freezer bulb on 22 January 2014. The money was deducted from my bank account on the same day. The company's website says you will get an e-mail confirming dispatch. Thirteen days later I have neither received an e-mail or my freezer bulb. There is no answer to either of the company's phone numbers - *******234 or ******* ******* - or is it possible to leave a message.
There is something seriously wrong when it is impossible to contact the company. I would not recommend this site to anyone.
Placed an order, nothing, tried to contact company by email, they never replied, tried by phone, always an answer phone that won't let you leave a message, customer service is non existent, placed order 30 days ago will be making a chargeback claim, don't use this company.
Like many other reviewers, I ordered two filters and only one turned up. I have e-mailed several times with no response and phoned to get no response. I have ordered from this company 3 times before with no issues but I will not be using again. Customer service at it's very worst!
Ordered a pack of two filters- whenthe parcel arrived there was only one and it was incorrect. Cannot get them to answer their phone or e-mails. This has now gone on for 3 weeks. Have now contacted my credit card to see if they can get my money back for me. Wouldn, t actually give them any stars if that option were available!
Ordered two filters, one fortunately turned up, however the more expensive one was the wrong item completely. Have emailed, repeatedly, rung, repeatedly, only to find a voice message that 'We are experiencing problems with our telephone system' - BUT you can leave a message? Have left messages and all to nothing. Would advising giving this firm a miss. Ripping off pensioners - SHAME on you!
Elemaris Cool - Chrome - I love this product! Good price, looks good! When you see it you want to use it!
I recently bought a Samsung fridge water filter. I enjoyed the special offer. Product came just in time. Everything is perfect by now.
I heard about this site from a friend and feeling pretty unsure reading some reviews here but trusting my friend I bought a filter. Everything is ok so far.
Great products. I strongly recommend them, including stuff.
Do not use money out of account straight awaybut sent wrong goods. Do not answer the telephone or e. Mails.
Do not use! Payment taken straight away, no goods sent as out of stock. Refund promised but not received. They hardly ever answer calls and no voicemail facilities and they don't respond to emails.
This Company uses many fake/shill accounts to hype their ratings on several review sites. SO you have to wonder, if they are so good and successful... WHY DO THEY use fake reviewers?
Sorry BUT I wouldn't deal with any company that markets like this!
( They are shill account approved...)
This site sells really cool and daily useful products. I am really pleased with their product ranges and services.
Great place!
This website is really reliable for cleaning products and water filters especially because they can deliver fast!
Well, I never thought that I could find a good website that can give me everything I need for my cleaning company, from trash cans to water filters, until I found this website!
With all those heavy smokers in my company, I needed a cheap and resistant trash can in the yard, and I found it on this website for a great price!
As the manager of an important hotel, I need to take care about the image of my establishment, and even the trash cans are important! I buy mine from this website, and I am really satisfied!
I bought trash cans from this website thinking about price, not quality, but then I realized that they lasted for years! And they still look great.
I never believed that we can get sick from washing ourselves with polluted water, but my doctor warned me about this! Now, I buy water filters for all the sinks, and this website is a great method to get those cheap!
In our polluted world, the importance of fridge and pipes his huge, and we can purify the water in those for a great deal, if we buy the water filters from this website
From the business
Find Europe's largest selection of fridge water filters at FridgeFilterShop.com Brands include Samsung, Whirlpool, LG and GE. Free delivery available.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members