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From the business
Over the past two decades, The First Group has forged a reputation as one of the hospitality industry’s leading innovators, providing groundbreaking investment opportunities to clients and partners, while delivering exceptional, memorable experiences to hotel and leisure guests. Bolstering our reputation as the region’s premier end-to-end hospitality solutions provider, we operate a diverse, high-value asset portfolio ranging from award-winning upscale hotels and residences to exciting F&B outlets and lifestyle venues. Our visionary, trailblazing approach to hotel and hospitality asset management has made us a trusted partner of some of the industry’s leading global brands. Discover more at www.thefirstgroup.com
The First Group Reviews Summary
The First Group generally enjoys a positive reputation, with customers frequently praising the professionalism and friendliness of the staff, as well as the informative nature of their investment presentations. Many reviewers appreciated the seamless organization of their experiences and the welcoming atmosphere. However, some concerns were raised about communication issues and a lack of clear planning, which led to feelings of unpredictability and stress during their trips. Additionally, discrepancies regarding package inclusions created disappointment for some customers. Overall, the company demonstrates strong customer service but could enhance its communication and planning processes to further improve client satisfaction.
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شركة ذه فرست كروب من الشركات التي تتمتع بالمصداقيه وشكرا. لاهتمامهم بالزبائن
مشكورين على التظيم الرائع ولكن البرنامج اختار فندق كوليكشن ولدي خمس ليالي اخرى اخشى ان يختار النظام نفس الفندق
Very Professional and Informative Presentation and tour, really looking forward do join this very professional group. Very organized well of doing things…
I need your assistance regarding the date of my visit
The team was helpful with good communication,
Thanks for all.
أصبح عندي تخوف من عدم الحصول على المزايا كاملة من حيث اختيار مكان الإقامة
Very friendly staff. I loved them. Danielle was great, so was his manager.
Great service from Samir. Overall excellent service from the team. Attention to detail.
This is my first time of taking the opportunity to travel to Dubai for a business trip to shopping and visit some tourist sites whilst experiencing their culture and values. Therefore, i have not yet have any experience about the lifestyle of the Dubai people.
Was easy to book, hope the hotels are good
Can't write any more at this time
حتى الان غير مطمئن لسوء التواصل وقلة الاهتمام وتجربة العام الماضي افضل بكثير
Will definitely want to visit there again as we have not seen most places
Beautiful experience on this website. Easy to follow instructions.
That is how the application was concluded. I am still waiting for the final confirmation of dates and 5 days were estimated. This has not been finalized but so far, the interaction has been great. Thank you.
شكرا للاخ فيصل الحميري لانه رايع من جميع النواحي
Unreliable and untrustworthy. Fraud is what you guys are all what u promise clients is not true. People please be warn
What was discussed and promised verbally was not delivered until we insisted and finally with reluctance they consented.
I have tried to reach out to extend my voucher and I have not heard back. There have been no communication or response. When i was purchasing the voucher, I was assured that I can extend the voucher for upto 18 months beyond my expiry. I need to extend my voucher.
Horrible experience
That took me by taxi to one of their offices they let us wait for 45 min without anyone to tell us what is going on
Receptions also they didn't know what to do
So after 45 min waiting my wife and I we walked out from there.
Nobody offered a taxi ride back HORRIBLE EXPERIENCE
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members