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From the business
TheaterSeatStore.com is the world? ۪s leading website to find home theater seating and all other home theater furniture seating items and accessories, period. http://www.theaterseatstore.com/ Twitter: www.twitter.com/theaterseat Google+: https :// pl...
TheaterSeatStore Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality, comfort, and timely delivery of their theater seating products. Many highlighted the helpfulness and professionalism of the customer service team, particularly in resolving issues. However, concerns were raised regarding delays in shipping and communication, particularly during the return process. Some customers experienced frustrations with the lack of updates and support when issues arose. Overall, while the company excels in product quality and customer interaction, improving communication and efficiency in handling returns could enhance the customer experience further.
This summary is generated by AI, based on text from customer reviews
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Goof
Love the seats, great service and follow up.
Nick Paunovich was our contact for buying the theater seats and was great. Nothing but good to say about him.
Then we had a problem with the tray table we bought separately and we were helped by Kathrine Porter who was also great. Took care of the problem with no effort and we had a replacement almost immediately.
Can say enough about the Theate Seat Store and their staff.
Jim Pierce
Washington PA
Aucun
Checkout was a little confusing.
Great service. Overall great experience dealing with company
Na
Received chairs as described
Excelente
Great from start to finish!
Great prosucts
Nice product. Smooth process and came as described and expected.
One of my seats is cut on the in front bottom corner of the back cushions and on the inside where the back connects to the front. You can't see the large cut where they join but the hole in the cushion can be seen in the corner. The delivery was the worst shipping I have ever experienced. I am scared to ever order anything again because I might end up with island deliveries in MN. The chairs themselves are very nice and match my expectations.
Good seat
Very descriptive web site answering all my questions. Had difficulty finding the cart when I was ready to check out but once I did, all went smoothly.
So far we have just ordered and it's been excellent.
Received the order. Easy to configure and do comfortable
Awesome service and lovely product.
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No
Great simple site to use.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members