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The HouseReviews 978

3.7
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The House Reviews Summary

The company enjoys a positive reputation for its diverse product selection, competitive pricing, and reliable shipping, with many customers expressing satisfaction with the quality and performance of their purchases. Customer service is frequently highlighted as responsive and helpful, contributing to a strong sense of loyalty among buyers. However, concerns regarding return policies, particularly associated with shipping costs, and occasional discrepancies in product information have been noted. Overall, while the company excels in delivering quality products and customer support, addressing return issues could enhance the overall shopping experience.

This summary is generated by AI, based on text from customer reviews

service
55
value
54
shipping
56
quality
50
Utah
1 review
0 helpful votes
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Product as promised, both fit and specification description were accurate and It was delivered in the time span promised.

Date of experience: December 28, 2017
Alabama
1 review
0 helpful votes
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No problems. Great quality gear for good price. Website is easily navigated and delivery was prompt. I will be ordering with this company in the future as well as recommending them to others.

Date of experience: December 28, 2017
Minnesota
1 review
0 helpful votes
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I was super impressed with your selection and the service I received. I was looking for a gift for the holiday and your site had so many wonderful options and it arrived super quick. Thank you, I will definitely shop with you again.

Date of experience: December 28, 2017
New York
1 review
0 helpful votes
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Love The House
December 29, 2017

I order most of my snowy season apparel and gear from the house and am never disappointed. The only thing I wish they would change is to allow for the creation of an account so I could log in and see what orders I've done and what not. Also, did you guy stop sending stickers with your stuff?

Date of experience: December 28, 2017
North Carolina
1 review
0 helpful votes
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You Guys Rock!
December 29, 2017

Great quality, affordable prices and super fast delivery-- what more could you ask for? Perfect one stop shop experience.

Date of experience: December 28, 2017
California
1 review
0 helpful votes
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Best place for gear
December 29, 2017

Always crazy fast shipping and the best prices around. Customer service follow up and free return shipping is always a major plus when ordering online.

Date of experience: December 28, 2017
Texas
1 review
0 helpful votes
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So helpful! The house helped me with the board size & flexibility. I was made to feel good about my decision. My daughter is soooooo happy. Boarding on a cloud!
Thank you so very much for making me an amazing Santa!
Lynne

Date of experience: December 28, 2017
California
1 review
0 helpful votes
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I was impressed we ordered a few different Christmas gifts from this site all of them came on time and were great quality. Cant best the prices and the service The House now has our business and we will be shopping the site more often!

Date of experience: December 28, 2017
Colorado
1 review
0 helpful votes
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A great experience!
December 29, 2017

The best prices online and really great customer service. When a jacket I had ordered was out of stock, they made me a great deal on an even better one. Ill definitely be back!

Date of experience: December 28, 2017
Iowa
1 review
0 helpful votes
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Never disappoints
December 29, 2017

The house almost always has the product Im looking for and everything ships so quickly. They are my go to place for my sons snowboarding equipment.

Date of experience: December 27, 2017
Virginia
1 review
0 helpful votes
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I Have ordered from The House a few times & have been more then satisfied EVERY TIME with their Prices, selection, quality of products they stand behind & great delivery services!

Date of experience: December 27, 2017
California
1 review
0 helpful votes
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Amazing Site
December 28, 2017

What a gem of a website this is, loved everything I got from socks to hoods and gloves. Will definitely be shopping from this site again in the future

Date of experience: December 27, 2017
Illinois
1 review
0 helpful votes
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Great price and quality!
December 28, 2017

I waited a little while but was able to get my son great three and one jacket, mittens and a hoody for the price other comparable coats. He is snowboarding today and it's 0 degrees and he is toasty! Plus 2 day shipping unexpectedly!

Date of experience: December 27, 2017
Washington
3 reviews
0 helpful votes
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Perfect gift
December 28, 2017

Price beat E bay and the selection was enormous with brand names to choose from. Great service and shipping was on time. Thanks and stoked

Date of experience: December 27, 2017
West Virginia
1 review
0 helpful votes
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Gave snowboarding jacket as a gift and my son LOVED it! He has already used it several times. Great product at a great price! Shipped quickly as well.

Date of experience: December 27, 2017
Colorado
2 reviews
0 helpful votes
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There's a bunch of great gear to look through and find something that's right for anyone that's going to be outdoorsy. Shipping is fast too.

Date of experience: December 27, 2017
South Carolina
1 review
0 helpful votes
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Very quick
December 27, 2017

Ordered snow pants and they came A lot earlier then expected. Always a good choice to order from here!

Date of experience: December 26, 2017
Connecticut
1 review
0 helpful votes
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The item was incredibly discounted, and with free 2 day shipping along with a freebie item worth over 50$ retail My wallet was very happy with the house, the customer service was extremely helpful and polite, no of those stupid robots you get at other companies, and the package came in great shape, no dings or scrapes! I am a satisfied customer 10/10 would shop here again!

Date of experience: December 26, 2017
Georgia
3 reviews
5 helpful votes
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Goggles and ski mittens
December 27, 2017

Everything I ordered came in a very timely matter. It was also quite easy to order online. I appreciate the upfront details regarding shipping. I think I qualified for free stuff - hopefully that email will be coming soon.

Date of experience: December 26, 2017
Rhode Island
5 reviews
1 helpful vote
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Awesome Deals!
December 27, 2017

If youre looking for great deals on quality products, this is the place to Shop...!
They have a vast amount of products...!

Date of experience: December 26, 2017

About the business

On Sale Snowboards, Skis, Bikes, Outerwear +more! Lowest prices on Burton, K2, DC, North Face, Columbia. Up to $195 of Free Gear & Free Shipping. Since 1982


the-house.com
Founded in 1982
Saint Paul, MN, United States