The company enjoys a positive reputation for its diverse product selection, competitive pricing, and reliable shipping, with many customers expressing satisfaction with the quality and performance of their purchases. Customer service is frequently highlighted as responsive and helpful, contributing to a strong sense of loyalty among buyers. However, concerns regarding return policies, particularly associated with shipping costs, and occasional discrepancies in product information have been noted. Overall, while the company excels in delivering quality products and customer support, addressing return issues could enhance the overall shopping experience.
This summary is generated by AI, based on text from customer reviews
Product as promised, both fit and specification description were accurate and It was delivered in the time span promised.
No problems. Great quality gear for good price. Website is easily navigated and delivery was prompt. I will be ordering with this company in the future as well as recommending them to others.
I was super impressed with your selection and the service I received. I was looking for a gift for the holiday and your site had so many wonderful options and it arrived super quick. Thank you, I will definitely shop with you again.
I order most of my snowy season apparel and gear from the house and am never disappointed. The only thing I wish they would change is to allow for the creation of an account so I could log in and see what orders I've done and what not. Also, did you guy stop sending stickers with your stuff?
Great quality, affordable prices and super fast delivery-- what more could you ask for? Perfect one stop shop experience.
Always crazy fast shipping and the best prices around. Customer service follow up and free return shipping is always a major plus when ordering online.
So helpful! The house helped me with the board size & flexibility. I was made to feel good about my decision. My daughter is soooooo happy. Boarding on a cloud!
Thank you so very much for making me an amazing Santa!
Lynne
I was impressed we ordered a few different Christmas gifts from this site all of them came on time and were great quality. Cant best the prices and the service The House now has our business and we will be shopping the site more often!
The best prices online and really great customer service. When a jacket I had ordered was out of stock, they made me a great deal on an even better one. Ill definitely be back!
The house almost always has the product Im looking for and everything ships so quickly. They are my go to place for my sons snowboarding equipment.
I Have ordered from The House a few times & have been more then satisfied EVERY TIME with their Prices, selection, quality of products they stand behind & great delivery services!
What a gem of a website this is, loved everything I got from socks to hoods and gloves. Will definitely be shopping from this site again in the future
I waited a little while but was able to get my son great three and one jacket, mittens and a hoody for the price other comparable coats. He is snowboarding today and it's 0 degrees and he is toasty! Plus 2 day shipping unexpectedly!
Price beat E bay and the selection was enormous with brand names to choose from. Great service and shipping was on time. Thanks and stoked
Gave snowboarding jacket as a gift and my son LOVED it! He has already used it several times. Great product at a great price! Shipped quickly as well.
There's a bunch of great gear to look through and find something that's right for anyone that's going to be outdoorsy. Shipping is fast too.
Ordered snow pants and they came A lot earlier then expected. Always a good choice to order from here!
The item was incredibly discounted, and with free 2 day shipping along with a freebie item worth over 50$ retail My wallet was very happy with the house, the customer service was extremely helpful and polite, no of those stupid robots you get at other companies, and the package came in great shape, no dings or scrapes! I am a satisfied customer 10/10 would shop here again!
Everything I ordered came in a very timely matter. It was also quite easy to order online. I appreciate the upfront details regarding shipping. I think I qualified for free stuff - hopefully that email will be coming soon.
If youre looking for great deals on quality products, this is the place to Shop...!
They have a vast amount of products...!
On Sale Snowboards, Skis, Bikes, Outerwear +more! Lowest prices on Burton, K2, DC, North Face, Columbia. Up to $195 of Free Gear & Free Shipping. Since 1982