The House Reviews Summary
The company enjoys a positive reputation for its diverse product selection, competitive pricing, and reliable shipping, with many customers expressing satisfaction with the quality and performance of their purchases. Customer service is frequently highlighted as responsive and helpful, contributing to a strong sense of loyalty among buyers. However, concerns regarding return policies, particularly associated with shipping costs, and occasional discrepancies in product information have been noted. Overall, while the company excels in delivering quality products and customer support, addressing return issues could enhance the overall shopping experience.
This summary is generated by AI, based on text from customer reviews
The Marmot M3 softshell I was looking for was no longer available it seemed but I found it at The House. At first I wasn't thrilled that the only color left was so bright, but I got it and have since decided that Vibrant Orchid is quite beautiful. I used it yesterday over a lighter softshell in howling winds and snow, and the hood was perfect, just the right amount of facial coverage and breathable enough for high intensity activity.
Everything came very fast and was always getting updates. Too bad my bindings were too small (my fault). The second order is coming just as fast!
I ordered snowboard items for my son - a kit, Burton socks and Burton under layer and he was very happy with everything that I purchased... Thank you free shipping and super fast!
I got my package just fine and everything was great until I realized I accidentally ordered the wrong snowboard so I purchased a shipping label and sent it back but havent received any word or refund about my item yet, all in all this return has me kind of frustrated and it really has made the experience much worse.
The price was great on the coat I ordered for my boyfriend's Christmas gift, it arrived on time exactly when it said it would, the tracking site was great! My man loves his coat, 5/5,10/10, would recommend The House!
Great online selection and prices, my order arrived quickly, even in the holiday rush, and came as advertised. Would order again!
I had a very excited 13 year old Christmas morning when he received his skateboard! Will definitely do business with The House again.
Shopping was easy, measures were relatively precise, quality of material ok and deliver was quick.
Overall I recommend
Great service and products great prices too. Easy to work with and exchange sizing of goods. These folks are flexible and use the stuff they sell
Thank you. I got a great product at a great price and it was shipped for free in 2 days when the shipper said it would take from 5-7 days.
I am a multiple purchases/ returning customer- always good prices, products and availability. You cannot find better deals or selection anywhere else for these prices. I will continue to use The House Board Shop for all my board riding and outdoor purchases.
I ordered snowboard boots for my son on Monday, and the boots arrived on Thursday! I was amazed at how quick it was and the boots were great! They are too small for my son, so I will have to exchange. Hoping that goes as well as the ordering. Thank you The House!
Great service! Husband was stoked! Unfortunately boots ran small and had to return. Waiting for new ones! Sure they will be great.
Really enjoy my new snowboarding pants. I ordered on a sunday they arrived the next day. Perfect fit. Comfortable and as advertised.
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Skis great with speedy delivery. Ski bag too short for skis. Very happy with bindings as well. Delivery very fast and free. Dropped off safely.
Bought these snowboard boots for my husband- he wanted no laces & less flex for alpine racing. He loves them. Info on the product was thorough and Service was great.
Great gear for great value! Super fast shipping! Everything fit as projected! Thanks for great service!
Ordered some outdoor clothing good experience and selection on line people helped with ordering and sizing.
Placed my order on a Monday morning and received all the items the following day with the free 2 day shipping option! Got all the gear I need for snowboarding for the weekend!
About the business
On Sale Snowboards, Skis, Bikes, Outerwear +more! Lowest prices on Burton, K2, DC, North Face, Columbia. Up to $195 of Free Gear & Free Shipping. Since 1982
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members