The House Reviews Summary
The company enjoys a positive reputation for its diverse product selection, competitive pricing, and reliable shipping, with many customers expressing satisfaction with the quality and performance of their purchases. Customer service is frequently highlighted as responsive and helpful, contributing to a strong sense of loyalty among buyers. However, concerns regarding return policies, particularly associated with shipping costs, and occasional discrepancies in product information have been noted. Overall, while the company excels in delivering quality products and customer support, addressing return issues could enhance the overall shopping experience.
This summary is generated by AI, based on text from customer reviews
Over the last couple of years and with three snowboarding daughters, I buy most of my gear through this site. They have been great! Good gear and some pretty amazing prices and all without any issues or problems. I am a continued loyal customer.
Grover
After researching costs of boards, I discovered you had the best prices! Great price, quick delivery! My son loves the board!
You can't ask for much more. Great selection, easy to use website, best prices by far, delivered before schedule.
We are very happy with our order. The Bike came in a timely manner and my son is very happy so far! We live in central IL so the weather has not been nice enough for him to get out & ride it much but what little he did get in hes happy! Oh & the stocking hat that came with his bike he wears it every where we go! Thank you
Great cant wait to show off this weekend! Love the colors and fit. I love the wait time it was quick from time of order to delivery. Especially during the hoilday season.
Quality product as advertised, partial assembly was great, overall transaction (sale, processing, & shipping) was excellent. Thanks!
Love the new bike, it was easy since its my second one. I've been having so much fun riding, my kids and SO want to come along... now they can! Thanks guys!
Scott
I was shipped two right foot bindings. Also the boots were to small. I have shipped it back to you.
Everything was as promised with on time delivery. Would definitely shop this site again. The board and jacket were exactly what my son wanted.
Returning jacket because an XL in US doesnt measure up to same size in other countries. Its way to small.
Selecting the items was easy and straight forward. The delivery was super fast and the order was complete. I'd definitely be making my gear purchases through this store.
Arrived on time and exactly what my son wanted! Web site was easy to navigate, and the price was right too! Thank you!
The items were good quality, but were ordered as a Christmas gift for my son who was going on a trip for Christmas. I ordered from the site because they promised 2 day shipping and guaranteed delivery by Christmas. I would have ordered or purchased elsewhere in order to have the items by Christmas if I would have known they would not have been delivered on time.
We had a last minute idea to order a snowboard for our son. The pricing was AMAZING and it came with a free bag! We ordered the board on December 20th, paid the additional overnight fee and had it before Christmas! He LOVES it and we will definitely be back to this site! Great customer service and products!
It was just what we wanted and arrived extremely fast, with all of the holiday packages being shipped, I was truly surprised how quickly it arrived. Board Size was as described and my daughter couldn't be happier.
Our personal "gearhead," Justin, is a rockstar! He helped so much in ordering and reordering with a short 3 day notice before my son's trip to Breckinridge. He came through huge. It's been a long time since we have received this type of personal customer service where the company actually cares if you are satisfied or not. I will always check with the, first for anything we need that they sell before ordering from anyone else. Not to mention, their prices are on par with others and most of the time better. Also, their processing time to get your order is so fast and efficient.
Just what my daughter was looking for -- and at a great price! Easy to order, fast shipping, and excellent quality. Perfect!
It was cheep and all in one box. Convenient and fast loved the house. They had great shipping time for being 4 days before Christmas.
Uesy to use Web site, great service, and fast delivery. Over all, a great experience. I would use your service again, and I have recommended you service to men people.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members