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The HouseReviews 978

3.7

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The House Reviews Summary

The company enjoys a positive reputation for its diverse product selection, competitive pricing, and reliable shipping, with many customers expressing satisfaction with the quality and performance of their purchases. Customer service is frequently highlighted as responsive and helpful, contributing to a strong sense of loyalty among buyers. However, concerns regarding return policies, particularly associated with shipping costs, and occasional discrepancies in product information have been noted. Overall, while the company excels in delivering quality products and customer support, addressing return issues could enhance the overall shopping experience.

This summary is generated by AI, based on text from customer reviews

service
55
value
54
shipping
56
quality
50

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Virginia
1 review
0 helpful votes
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Awesome Gear
January 19, 2018

Everything fit perfectly and kept us warm and dry. Love the whole ensemble for skiing/snowboarding. Definitely my go to place for gear.

Date of experience: January 18, 2018
Indiana
1 review
0 helpful votes
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Very Satisfied
January 18, 2018

Everything fit great looks good love it! Would definitely shop here again. Pricing is amazing as well.

Date of experience: January 17, 2018
Illinois
1 review
0 helpful votes
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Fantastic
January 18, 2018

Very easy to use and order what I needed. Though I wish more people would do reviews on some of the products. But everything went very smoothly and without problems. My order was placed and shipped very fast, and was delivered on time. This is the 2nd order I've placed with the house and I will most likely keep returning to get more stuff. Thanks to everyone who makes this happen on a daily basis.

Date of experience: January 17, 2018
New York
1 review
0 helpful votes
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What a great value
January 18, 2018

Can not even best these prices with my employee discount. Th e quality and convienence is unmatchable.

Date of experience: January 17, 2018
Illinois
1 review
1 helpful vote
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The pants are perfect for midwest winters. I like them as winter bike pants. Natural fibers don't hold stink. They're very long, but $5 tailoring makes them custom. 10/10

Date of experience: January 16, 2018
Tennessee
2 reviews
0 helpful votes
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Great place, great product I will order from no where else looking forward to my next order so now to figure out what I need next!

Date of experience: January 16, 2018
Minnesota
2 reviews
0 helpful votes
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Good guidance and great service for a sizing question on a Christmas present. The boots came and are still under the Christmas tree, waiting for the true fit test.

Sorry that I cannot report more; son is sure that they will fit as the 1/2 size up is what he wanted!

Date of experience: January 15, 2018
South Dakota
1 review
0 helpful votes
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Gift for son!
January 16, 2018

He loved all of it! Ha's even tried them out and is thrilled with it all. He is a beginner snowbording young man. Thank you! Will be buying more stuff next week!

Date of experience: January 15, 2018
Florida
1 review
0 helpful votes
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Awesome products!
January 16, 2018

The house has all the brands I like that brick and mortar stores no longer sell. Shipping was fast and packaging was top notch. I am now a dedicated customer to the house.

Date of experience: January 15, 2018
Illinois
1 review
0 helpful votes
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I bought my son a snowboarding jacket and gloves for his birthday. They were delivered quickly and my son loves both of them.

Date of experience: January 15, 2018
North Dakota
1 review
0 helpful votes
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Accurate and Easy
January 16, 2018

I have been ordering things from this site for many years and have always been treated right. Great Job again on my snowpants, shirt, and gloves.

Date of experience: January 15, 2018
Texas
2 reviews
0 helpful votes
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All the gear I ordered was exactly as described. Sizes of pants and jacket were very accurate and good quality. Haven't used them on the mountain yet, so we'll have to see if they perform as advertised. But going off the brand names and reputations, I think I'll be very happy with them.

Date of experience: January 15, 2018
Utah
1 review
0 helpful votes
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Raise the roof
January 14, 2018

The-house always raises the roof when it comes to delivering amazing products and customer service at a great price!

Date of experience: January 13, 2018
South Carolina
1 review
0 helpful votes
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My items shipped the same day I ordered them, quick arrival. Loved both items I ordered, unfortunately they did not fit so I'm having to return.

Date of experience: January 13, 2018
Massachusetts
2 reviews
0 helpful votes
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Excellent experience
January 13, 2018

Very happy to get the Framed Montana 1.0, its quite a step-up from my last bike! I haven't ordered from you guys since the '90s but you haven't changed. Glad to see you're still helping us get outside on the best gear for a little less $$.

Date of experience: January 12, 2018
Idaho
1 review
0 helpful votes
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Great service
January 13, 2018

Very happy with the pricing and selection of The House. My daughter is going to look good schresding the mountain on her board with her new bindings. Thank you The House, we appreciate companies like you.

Date of experience: January 12, 2018
California
1 review
0 helpful votes
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Awesome clothes!
January 12, 2018

The DC shirt fits perfect, the Burton shirt was pretty big. I think Burton just run big, I ordered medium and it fit like a large. I gave it to my mom and she loves it. And I love the DC one :)

Date of experience: January 11, 2018
Oregon
1 review
0 helpful votes
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This place is great for affordable outdoor gear. I love getting my snowboarding stuff from this site!

Date of experience: January 11, 2018
Illinois
1 review
0 helpful votes
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Perfect for Occasion!
January 12, 2018

Im an Alabamian who took my first trip to Colorado, and the jacket was perfect for all occasions from casual wear to skiiing to snowmobiling to a sleigh ride. It was perfect for my January trip in the snow. The pockets available and compartments are like icing on the cake! Thank you!

Date of experience: January 11, 2018
California
1 review
0 helpful votes
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Just as expected
January 12, 2018

The product was exactly as advertised and shipped to my house quickly. I will consider The House for more purchases in the future.

Date of experience: January 11, 2018