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TextbookRush

Overview

TextbookRush has a rating of 4.3 stars from 800 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TextbookRush most frequently mention great experience, easy process and quick payment. TextbookRush ranks 6th among Textbooks sites.

service
88
value
15
shipping
14
returns
12
quality
12
This company does not typically respond to reviews

Instant Feedback

4,472 reviews
How would you rate TextbookRush?
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Virginia
1 review
3 helpful votes
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Fake Site
April 22, 2020

This is a fake site folks. Do not buy or sell books through them. I shipped them a book and never got a check back.

Date of experience: April 22, 2020
Mississippi
1 review
0 helpful votes
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Fake Book
March 13, 2024

Very disappointed that I spent money buying a book that was fake. And I lost my money selling it here.

Date of experience: March 2, 2024
New York
1 review
2 helpful votes
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When I shipped back the textbook to the company, don't hear anything from them for about 1 month, then I contacted the live chat online, since no phone number I can call to talk about the problem at all. They said already send me a check, I waited for another 2 months just about 3months and 5 days til today. I've contacted live chat again but the first rep so rude, not even say how are you etc, and simple send me the exactly words from their website policy, I ended chat and contacted live chat with different rep same thing. Their customer service are awful! They both did the same send me the policy about how they can't reissue another one after 90days policy etc. from the date first issued the check to me 3 months ago, but the thing is I NEVER got my check at all, is that a scam they took my brand new book value of $150 and I got $0 zero? This reined my first time doing selling book to this company, I will never come back again, in really feel like got cheated and got advantage by the company, if I can get my textbook back would be great but now they don't return to me. If everyone have this kind of problem the company will be getting free money from customers. I rarely do this kind of bad review but I have to because I lost my $150 for nothing and wasted my time, I should have sell it to my school or local even quoted me for $120, $30 difference worth for the money because now I end up with NOTHING. :( so lame. I can't dispute this or anything since they kept saying their policy is within 90 days, what a rip-off. If you decide to sell and get money back faster I recommend you go other places or website, but not here. I really regret now. Never back again.

Date of experience: October 21, 2015
Delaware
1 review
0 helpful votes
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Long wait and wrong edition.
March 4, 2024

The delivery was extremely long and unnecessary and then the edition was not disclosed and it was not the proper edition

Date of experience: February 22, 2024
Washington
1 review
0 helpful votes
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Wrong book
January 27, 2024

I received the wrong book for the hardest class in my degree program, who has open book exams but only if it's the right book.

Date of experience: January 20, 2024
New York
1 review
0 helpful votes
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It was the book I needed
February 7, 2024

The book was as described. My only real complaint was the ship time. It took a longer time than expected to receive it.

Date of experience: February 6, 2024
Illinois
2 reviews
0 helpful votes
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Not happy
January 2, 2024

For some reason you were holding my books if you don't want to purchase them like you said you would no problem just return them

Date of experience: December 26, 2023
Florida
1 review
0 helpful votes
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N/a
June 14, 2024

N/a I don't have time to deal with this– Sorry………………././….

Date of experience: June 4, 2024
Colorado
3 reviews
0 helpful votes
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Happy bookster
June 14, 2024

Very good experience. The access code came right on time for class!

Date of experience: June 4, 2024
Pennsylvania
2 reviews
0 helpful votes
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Really good buyback company
July 23, 2023

A top buyback company that acts quickly. I would rate them as consistent and fair and recommend them to anyone for buybacks

Date of experience: July 23, 2023
Washington
2 reviews
0 helpful votes
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Honest company
June 14, 2024
Updated review

This is the only buyback company that I have found to be honest.

Date of experience: June 3, 2024

Fair and honest
May 25, 2024
Previous review

Fair and honest

Date of experience: May 15, 2024
Massachusetts
1 review
0 helpful votes
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Fast and Easy
August 7, 2023

Got my buyback quote, sent my book back and received my check in about a week! Very fast and easy process.

Date of experience: August 7, 2023
Illinois
1 review
0 helpful votes
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Quick and easy process
November 25, 2023

Received exactly what I was quoted for what I provided. Order was processed quickly and payment delivered quickly. Very pleased with my experience!

Date of experience: November 25, 2023
North Dakota
1 review
0 helpful votes
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Textbook rush
August 31, 2023

Textbook rush pays a fair price for textbooks if you are in market to sell. Although wish minimum was lower

Date of experience: August 31, 2023
California
1 review
0 helpful votes
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Good
August 3, 2023

Overall great experience and it arrived just in time with standard shipping. I plan to get more for college :)

Date of experience: August 3, 2023
California
1 review
0 helpful votes
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Very easy to deal with
June 10, 2024

Excellent service - quick response to mailed items - highly recommend

Date of experience: May 31, 2024
California
1 review
0 helpful votes
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Easy
June 8, 2024

Super easy to accomplish a buy back. Book was worth more than expected. Thanks!

Date of experience: May 28, 2024
Utah
2 reviews
0 helpful votes
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Great price & process
June 6, 2024

Received order as expected, quick online ne process. Recommend.

Date of experience: May 27, 2024
North Carolina
2 reviews
1 helpful vote
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Too slow
June 1, 2024
Updated review

Took way to long getting me my book! My class had already started when I got the book.

Date of experience: May 22, 2024

Great so far
May 19, 2024
Previous review

Great so far

Date of experience: May 9, 2024
Maryland
2 reviews
0 helpful votes
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Delivery
February 21, 2024
Updated review

Support is great but delivery could be faster. I really appreciated the prices and book availablity.

Date of experience: February 21, 2024

Support was great and swift
February 6, 2024
Previous review

Support was great and swift.

Date of experience: February 5, 2024