business logo of TextbookRush

TextbookRush

Overview

TextbookRush has a rating of 4.2 stars from 804 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TextbookRush most frequently mention great experience, easy process and quick payment. TextbookRush ranks 6th among Textbooks sites.

service
88
value
15
shipping
14
returns
12
quality
12
This company does not typically respond to reviews

Instant Feedback

4,469 reviews
How would you rate TextbookRush?
grey star
grey star
grey star
grey star
grey star
Michigan
1 review
0 helpful votes
Follow Jennifer J.
Unfollow Jennifer J.
Send Message
Share Review
Report Review

Easy peasy, lemon squeezy!
May 7, 2024

Selling my book back to TextbookRush was so easy! Printed the label, packed it up, and dropped it off for FedEx pickup. TextbookRush sent an email confirming when the book was received, when it was checked in, and when the check was mailed. The check arrived quickly. I would definitely use them again!

Date of experience: April 26, 2024
Virginia
1 review
0 helpful votes
Follow Abubakkar R.
Unfollow Abubakkar R.
Send Message
Share Review
Report Review

Book Prices
September 26, 2024

It is the best I love the simplicity and efficiency. I needed books and got them for very cheap.

Date of experience: September 16, 2024
Virginia
1 review
0 helpful votes
Follow Shawn W.
Unfollow Shawn W.
Send Message
Share Review
Report Review

Awesome
August 10, 2023

Selling books to TextbookRush is a very easy process. It just can't be Amy simpler. You actually get paid what your initially quoted for. Me wife and I have sold books here for almost a year and not once have we had an issue. AWESOME!

Date of experience: August 9, 2023
California
1 review
0 helpful votes
Follow Andrew J.
Unfollow Andrew J.
Send Message
Share Review
Report Review

Ghost inventory
February 16, 2024

I placed several orders that were canceled a week later because of lack of inventory. Meanwhile my semester has started and I'm still without a book. They placed holds on my credit card that last for days past cancellation, holding up cash that I could have used. Lost all my future business.

Date of experience: February 9, 2024
Ohio
1 review
2 helpful votes
Follow M W.
Unfollow M W.
Send Message
Share Review
Report Review

Lies
December 19, 2017

I sold books that were in gently used, no damage condition. I received payment for all of my books except, shocker, the most expensive book they quoted me. They said there was water damage on my book, which is NOT true as I dropped off my books in completely undamaged condition at the Fed Ex store. So unless they were damaged during the packaging and shipping process, I sent perfectly decent, undamaged books to this company. I have sent an email about the issue and have yet to hear back, but I will not stop until I get my "damaged" textbook back. Completely uncalled for and a complete lie.

Date of experience: December 19, 2017
Pennsylvania
1 review
2 helpful votes
Follow Tom S.
Unfollow Tom S.
Send Message
Share Review
Report Review

Horrible Experience
September 12, 2017

Buy your textbooks elsewhere... Ebay, Amazon, etc. Just don't buy from this place. Shady operations, Zero customer service, unable to meet deadlines, nobody to talk to, etc. etc... For every 1 good review, there are 10 bad ones on EVERY review site. I should have done my homework prior to placing my order... Oh well, will spread the word for others!

Date of experience: September 12, 2017
California
1 review
1 helpful vote
Follow Julia B.
Unfollow Julia B.
Send Message
Share Review
Report Review

Never Received my Money
December 10, 2023

I normally use Books Run to sell my textbooks, but for two of the books I had, Textbook Rush was offering more. It doesn't matter because I still have not received my check. When I contacted their "customer service," they gave me the runaround and told me that I would have to wait 45 days before they would do anything. I have NEVER had this problem with Books Run. I will never recommend Textbook Rush to anyone. That was a tough $77.90 lessen to me.

Date of experience: December 2, 2023
California
1 review
1 helpful vote
Follow Lisa R.
Unfollow Lisa R.
Send Message
Share Review
Report Review

While the response was quick once I contacted, it took 3 months to get check and then said I only returned one book, instead of 3. Even though shipping doc shows that was not possible I wish I would have looked at reviews before sending. So instead of $106, received $21.

Date of experience: July 8, 2020
Tennessee
1 review
0 helpful votes
Follow Guadalupe F.
Unfollow Guadalupe F.
Send Message
Share Review
Report Review

Just as advertised
October 9, 2023

Easy and quick and just as advertised! Thank you I was worried about paying for my school books this semester but you really helped me get buy reselling used versions for a very affordable price! I got my book in just the right time to start classes!

Date of experience: October 9, 2023
New York
2 reviews
0 helpful votes
Follow Nicholas G.
Unfollow Nicholas G.
Send Message
Share Review
Report Review

Extremely easy
August 25, 2024

You've made the daunting task of buying and selling books quite simple. I'll be back!

Date of experience: August 15, 2024
California
1 review
0 helpful votes
Follow Jennifer M.
Unfollow Jennifer M.
Send Message
Share Review
Report Review

Buy back and purchased
August 4, 2024

I have boughten books from this site and also have sold my text book to them. They make it so easy and affordable. Wouldnt buy from anyone else

Date of experience: July 25, 2024
Pennsylvania
4 reviews
7 helpful votes
Follow Retta D.
Unfollow Retta D.
Send Message
Share Review
Report Review

No RUSH involved
February 15, 2018

Ordered a book from Abe Books and was shipped by TextbookRush. Paid for expedited shipping, but they claim Abe Books allows them four days to process the order. Waited so long and needed the book for a class, I had to buy an ebook and then return this purchase. They received it ten days ago and I'm still waiting for my refund. The processing time is ridiculous. Lots of excuses...

Date of experience: February 14, 2018
Pennsylvania
1 review
0 helpful votes
Follow Sean P.
Unfollow Sean P.
Send Message
Share Review
Report Review

Issues with address
August 20, 2024

I often get a message saying there's in issue with the ZIP code when it's the same as always

Date of experience: August 10, 2024
Bangladesh
2 reviews
0 helpful votes
Follow Trey B.
Unfollow Trey B.
Send Message
Share Review
Report Review

Excellent service and support. My overall experience with this company is good. I found this site to be very honest. Their withdrawal method is simple and fast. They provide exchange service at a low commision. Highly recommended.

Date of experience: September 7, 2023
Florida
1 review
1 helpful vote
Follow Claudia D.
Unfollow Claudia D.
Send Message
Share Review
Report Review

Merchandise not sent
August 25, 2020

I purchased a set of two books "Medical Surgical Nursing 8th edition, and paid an expedited shipment. I received only one volume that is #2. For 15 days I have sent them several emails; but they only answer that they are waiting for the warehouse answer. I gave them the option to send me a package to return volume 2; but they did not took an action as well. I could not study for my test. These people are a joke. Don't buy from them if you seriously need the merchandise. There is a true reason why they have bad reviews.

Date of experience: August 25, 2020
California
2 reviews
4 helpful votes
Follow Chris L.
Unfollow Chris L.
Send Message
Share Review
Report Review

I brought a new textbook that was suppose to come from MI instead I got an international copy with smeared print and black and white picture. On top of that the ISBN number doesn't match and the book came from India... return is too costly. Don't buy from them. It's a scam!

Date of experience: May 2, 2017
Texas
1 review
0 helpful votes
Follow Andrea K.
Unfollow Andrea K.
Send Message
Share Review
Report Review

Textbook was lost
February 12, 2024

I ordered from this website because I saw the shipping was going to be fairly quick. However, the textbook was never delivered. I did have a positive experience with the customer service representative. They were very good at responding to my questions and did eventually refund my money. I may be hesitant to order from here again, but we will see.

Date of experience: February 5, 2024
Washington
1 review
0 helpful votes
Follow Nicole D.
Unfollow Nicole D.
Send Message
Share Review
Report Review

Blessed
August 25, 2024

The process was quick, easy, convenient and we received it in a timely manner.

Date of experience: August 14, 2024
Wisconsin
1 review
0 helpful votes
Follow matthew s.
Unfollow matthew s.
Send Message
Share Review
Report Review

Fast service
December 5, 2024

I love the quick and fast buyback service provided. Thanks again!

Date of experience: November 24, 2024
North Carolina
3 reviews
0 helpful votes
Follow H. Woodrow D.
Unfollow H. Woodrow D.
Send Message
Share Review
Report Review

Take a look at the review of TextbookRush about this purchase by me on Amazon.com.

Date of experience: September 15, 2024