I am very pleased with how quickly the Support Team got back to me after I had accidentally grabbed the wrong product. Apart from the quick response they also helped me get the correct product at no extra cost and I greatly appreciate it. For that I will be giving them a 5star rating. Thank you so much for the help!
Do not use this unless you want to get ripped off. They refuse to refund money when there product don't work. It made matters worse locked my daughters I phone 13 pro max to owner and then they say not there problem. Run and don't look back these people are thieves...
Very convenient and fast service that helps me solve my problems every day. In addition to the ideal work of the service, I am very pleased with the fast user support and assistance with any questions. Previously, I had to use 3 services in order to do my job, but now everything I need is in "one window". Thanks to the developers for a wonderful product.
I must say that my hope for the transition of my WhatsApp backup from iPhone to Android was over, I tried so many times without success. This is probably the first time an app support such as theirs solved a problem. And not an easy one, I asked so many experienced people and most of them said that the transition is very difficult. I am really satisfied with their service. Thanks guys!
Do not trust or do business with this company. They clearly advertise a 30 money back guarantee that is complete bogus. Just try to get your money back! They bait and switch you, lie that they cannot give you the credit, and basically refuse to honor their advertisement. It's not worth your hassle. They can't be trusted!
I can't express how grateful I am for Tenorshare. The community here is incredibly helpful. Whenever I've had i phones related issues or questions, I've received prompt and knowledgeable assistance from fellow members. This forum is a lifesaver!"
Tenorshare is a company renowned for its innovative and reliable software solutions. Their products often offer advanced features while remaining user-friendly. Their commitment to quality and customer support makes them a solid choice to meet various technological needs.
Hello people,
The Tenorshare 4DDiG program impresses with its intuitive interface and ability to restore a variety of lost files. Its thorough scanning process and reliable results provide peace of mind to users seeking to recover valuable information. In addition to its effectiveness, the tool proves to be user-friendly, making it an excellent choice for both novice users and those with more tech-savvy. However, some advanced users may miss more advanced customization options. In summary, the data recovery program is a recommended solution for data loss situations
I used this product for less then a day because even though I bought the right version it did not work on my laptop. I asked for a refund the same day I used it and they asked me to do a few things which I did already and no solution. In the end, they refused a refund even though all over their website it states a 30-day money back policy.
Awful customer service and will never buy another product from them in the future.
Beware of the Phone unlock products, as they cleverly disguise the fact that the phones need to be absolutely wiped in order to unlock, a process that is already completely free and well documented on Apple and Android websites. When confronted with this information and the lack of mention on their website their customer service misdirects to guides that not only fail post a Disclaimer or Advisory that you will lose your data, but cleverly skip over the actual step where you are prompted that this will wipe your data.
By time you see an actual notice confirming this will in fact happen, you've already gave them you're $ and are enrolled in an annual subscription that you'll likely forget to cancel.
When asking for a refund, they have obvious prepared responses haggling for a 30% refund, and then negotiating up to a 50% refund. As if you made a purchase from a peddler on the street for a bootleg DVD.
Stay clear and don't waste your time.
Software did not fix my phone and customer service is a joke. They are in china so you have to wait a day for a response due to time differences. After customer service asking pretty much the same questions over and over for about a week. No refund…they want you to keep trying there software for 30 days in order to get the refund. Who's has 30 days to be without a phone. Took to apple they fixed it in 30 minutes.
Tenorshare is a reliable and effective software tool that allows users to manage their smartphones and related data easily. With Tenorshare's diverse range of software, users can transfer files, recover lost or deleted data, extract photos, music, and videos, and more. The software is user-friendly and intuitive, making it appealing to both casual and power users alike. Additionally, the company offers a range of helpful customer support options, including a knowledge base, live chat, and a user community. Overall, Tenorshare is a must-have tool for anyone who wants to manage their smartphone data efficiently and securely.
No complaints, the only fine print I would add is that the software gives you unlimited restores on the phone you've already activated with the software. Meaning you are only limited to 5 different phones for MDM bypass before you're required to repurchase.
Not a deal breaker, great product!
Ten years ago, my HDD was severely broken due to overheating.
Originally i completely gave up.
Until last year, i saw this product on the internet.
The software successfully reapaird my HDD and saved my data from an old computer.
Moreover, the customer service is really kind and respond really rapidly to solve my another technical problem, which i really appreciate.
Strongly recommend it.
Very Disappointed. We tried to use the software on a locked iPhone to try and save the photos. After going through the instructions, the phone went through a factory reset and all photos were lost. Then, I realized that they charged my credit card for two additional months. I had to go back and cancel the "subscription". (Not sure why I would want a subscription for a product that didn't work?). When I requested a refund, they denied it. Pretty Shady….
$#*! didn't work, then billed me secretly for months when I selected a "1-month subscription" When I tried to cancel the order it took me on a roundabout course and didn't let me cancel it anyway. There's no customer service number to help you at all. Don't buy this $#*!booty $#*! product, save your money.
Don't expect a refund if Reiboot doesn't work. They will just say it is due to a hardware issue. My Samsung S7 was 7 years old, had never had a hardware problem but jammed up when I did a factory reset.
Purchased the Tenorshare software to recover android data for $41.83 on 2/7/21 and it did not work at all. I then downloaded free software right after that recovered my data and attempted to return the Tenorshare software the next day, 2/8/21 and was denied because I had downloaded another product. The only reason I tried Tenorshare to begin with was due to the "30 day money back guarantee" claim on their website. Don't waste your time or money.
I'm satisfied with the service and customer support. They have helped me as much as possible with my issue and made my day. I have experienced fast and positive replies from the support agent. Thank you Violet and whole team, this is really nice to see how you are dedicated to your work and that you contribute a lot to the company.
The software does not work, lots of back and forth with support and they will not honor their 30 day money back guarantee.
I will have to file a chargeback with my bank/paypal. Do not waste your time on this, it will not work.
Answer: Dear customer, It is completely legit, please don't worry. We are an international software company founded in 2007. We have created many award winning, highly-rated branded software products. Tenorshare employs the most talented developers to create high-level products. Tenorshare's focus is on the iOS, Android, Windows and Mac platforms and core technology study. We provide users with solutions for device content management, data recovery, password recovery, system repair and other practical mobile phone and computer essentials. Today, Tenorshare's products and services are trusted by more than 10 million users worldwide. Look forward to hearing from you soon. Best regards, Tenorshare Support Team
Answer: Dear customer, We are an international software company founded in 2007. We have created many award winning, highly-rated branded software products. Tenorshare employs the most talented developers to create high-level products. Tenorshare's focus is on the iOS, Android, Windows and Mac platforms and core technology study. We provide users with solutions for device content management, data recovery, password recovery, system repair and other practical mobile phone and computer essentials. Today, Tenorshare's products and services are trusted by more than 10 million users worldwide. Look forward to hearing from you soon. Best regards, Tenorshare Support Team
Answer: No, once you click a factory reset all data is erase your phone.
TenorShare has a rating of 2.9 stars from 1,279 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TenorShare most frequently mention refund policy, day money and credit card. TenorShare ranks 1st among Data Backup sites.