Tennis Express has a rating of 3.1 stars from 642 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tennis Express most frequently mention customer service, free shipping and timely manner. Tennis Express ranks 2nd among Tennis sites.
My first experience has been a pleasure. Trust that will continue as my tennis needs increase! Good job!
Ordering was a little confusing at first. Wish the had a section of recommended racquets based on skill set and needs. Otherwise fast and accurate. I will use them again!
Great price and super quick shipping! My experience with tennis express is always easy. Such great customer service and products.
Order was on time and accurate. As a tennis tote, the size was a bit small for the racket head, and the quality was very good. I suppose ordering a racket back pack would have been a better choice, but I wanted a tote that didn't look too "tennis-like".
Unfortunately UPS delayed twice the delivery so I got it after X mas. The products were great, it met my expectations.
No complaints, everything was smooth and shipping was very prompt. Shoe was consistent with previous models in terms of fit and appearance of construction. Loved this newest model design.
Order was on time and accurate. The size was perfect and the quality was excellent. I would definitely recommend to my friends and family.
I ordered an item 10 days before Christmas only to hear two days later it was on backorder. Eventually shipped on December 20 via two-day UPS. Didn't get delivered until December 26. Should make more effort to get items to purchaser, particularly in the Christmas season.
The two racquets that I have ordered and received play really well. The tension of the strings is very accurate, I am impressed with Tennis Express' stringer(s).
Placed phone order for Babolat racket as Christmas gift. The salesperson was able to advise about string type, tension, and grip size. Shipped out right away, and arrived in plenty of time. Great company and people!
The headline on the website said free shipping and free returns on apparel. They charged me shipping to return items. One of the tags was also marked $10 less than they sold the item to me for. Sketch!
The gift card I purchased arrived by UPS right on schedule. This made a big hit with my grandson on Christmas Day, as he is an avid tennis player and a regular customer of Tenniesxpress.com.
I should have read the other reviews that say the same thing. Something is wrong with their inventory control. Bummer when it is a gift that doesnt arrive as promised.
The package took longer than expected to arrive because of UPS, the products requested with the expected quality, the box that contained the items arrived half open at the bottom, it is recommended to reinforce the closures.
My order was received within days of the placement of my order. Love my new racket. I would definitely order from Tennis Express again for any and all of my tennis needs.
Wonderful! You can recommend Tennis Express! I ordered sometime in December thinking it might be too late but I got my order earlier and on time for Christmas! Thank you!
I got a really good deal with clay court tennis shoes for my son, and I was very excited. I had never had a problem with Tennisexpress before, but I've got an email a couple of days later saying the items were out of stock. I was very disappointed, then ordered different clay court shoes, which I didn't have any problem.
I received exactly what i ordered in a prompt manner. This has been the case with all my orders, so I plan to continue using Tennisexpress.
No hassles, speedy delivery, the right products. Impressed with the website with the vast choices, low prices, and hassle-free checkout.
Some items were shipped promptly, but two others had shipping dates but did not arrive when they should have. One item was discontinued by the manufacturer, but it still was listed in the website. We should have been notified earlier.
Answer: Tennis Warehouse is a much better company. More reliable and much better customer service
Answer: Not easy on website - ended in some kind of loop without reaching
Welcome to Tennis Express! Our team of specialists is here to help you get the most out of your game. Tennis Express is a full-service tennis specialty retailer based in Houston, Texas. For over a decade, we've welcomed customers from all over the w...