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Tennis ExpressReviews 642

3.1
How would you rate Tennis Express?
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Tennis Express Reviews Summary

Tennis Express has a rating of 3.1 stars from 642 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tennis Express most frequently mention customer service, free shipping and timely manner. Tennis Express ranks 2nd among Tennis sites.

service
36
value
30
shipping
34
returns
17
Georgia
2 reviews
1 helpful vote
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Great service!
December 28, 2017

My first experience has been a pleasure. Trust that will continue as my tennis needs increase! Good job!

Date of experience: December 27, 2017
Iowa
1 review
0 helpful votes
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Tenawesome!
December 29, 2017

Ordering was a little confusing at first. Wish the had a section of recommended racquets based on skill set and needs. Otherwise fast and accurate. I will use them again!

Date of experience: December 27, 2017
Texas
2 reviews
0 helpful votes
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Excellent
December 28, 2017

Great price and super quick shipping! My experience with tennis express is always easy. Such great customer service and products.

Date of experience: December 27, 2017
Florida
1 review
1 helpful vote
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Order was on time and accurate. As a tennis tote, the size was a bit small for the racket head, and the quality was very good. I suppose ordering a racket back pack would have been a better choice, but I wanted a tote that didn't look too "tennis-like".

Date of experience: December 27, 2017
California
2 reviews
2 helpful votes
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Unfortunately UPS delayed twice the delivery so I got it after X mas. The products were great, it met my expectations.

Date of experience: December 27, 2017
Utah
1 review
1 helpful vote
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Great product, sale price
December 28, 2017

No complaints, everything was smooth and shipping was very prompt. Shoe was consistent with previous models in terms of fit and appearance of construction. Loved this newest model design.

Date of experience: December 27, 2017
Maryland
1 review
0 helpful votes
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Christmas rush
December 27, 2017

Order was on time and accurate. The size was perfect and the quality was excellent. I would definitely recommend to my friends and family.

Date of experience: December 26, 2017
Arizona
1 review
0 helpful votes
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No Extra Effort
December 27, 2017

I ordered an item 10 days before Christmas only to hear two days later it was on backorder. Eventually shipped on December 20 via two-day UPS. Didn't get delivered until December 26. Should make more effort to get items to purchaser, particularly in the Christmas season.

Date of experience: December 26, 2017
Florida
1 review
1 helpful vote
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The two racquets that I have ordered and received play really well. The tension of the strings is very accurate, I am impressed with Tennis Express' stringer(s).

Date of experience: December 26, 2017
Louisiana
1 review
1 helpful vote
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Placed phone order for Babolat racket as Christmas gift. The salesperson was able to advise about string type, tension, and grip size. Shipped out right away, and arrived in plenty of time. Great company and people!

Date of experience: December 26, 2017
Texas
1 review
0 helpful votes
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The headline on the website said free shipping and free returns on apparel. They charged me shipping to return items. One of the tags was also marked $10 less than they sold the item to me for. Sketch!

Date of experience: December 26, 2017
Tennessee
1 review
0 helpful votes
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Excellent
December 26, 2017

The gift card I purchased arrived by UPS right on schedule. This made a big hit with my grandson on Christmas Day, as he is an avid tennis player and a regular customer of Tenniesxpress.com.

Date of experience: December 25, 2017
Oregon
1 review
0 helpful votes
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I should have read the other reviews that say the same thing. Something is wrong with their inventory control. Bummer when it is a gift that doesnt arrive as promised.

Date of experience: December 25, 2017
Colombia
1 review
1 helpful vote
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The package took longer than expected to arrive because of UPS, the products requested with the expected quality, the box that contained the items arrived half open at the bottom, it is recommended to reinforce the closures.

Date of experience: December 25, 2017
Tennessee
1 review
0 helpful votes
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Great fast service!
December 26, 2017

My order was received within days of the placement of my order. Love my new racket. I would definitely order from Tennis Express again for any and all of my tennis needs.

Date of experience: December 25, 2017
California
1 review
1 helpful vote
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Wonderful! You can recommend Tennis Express! I ordered sometime in December thinking it might be too late but I got my order earlier and on time for Christmas! Thank you!

Date of experience: December 25, 2017
Vermont
1 review
0 helpful votes
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I got a really good deal with clay court tennis shoes for my son, and I was very excited. I had never had a problem with Tennisexpress before, but I've got an email a couple of days later saying the items were out of stock. I was very disappointed, then ordered different clay court shoes, which I didn't have any problem.

Date of experience: December 24, 2017
Florida
1 review
1 helpful vote
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Dependable and accurate
December 26, 2017

I received exactly what i ordered in a prompt manner. This has been the case with all my orders, so I plan to continue using Tennisexpress.

Date of experience: December 24, 2017
Pennsylvania
1 review
0 helpful votes
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No hassles, speedy delivery, the right products. Impressed with the website with the vast choices, low prices, and hassle-free checkout.

Date of experience: December 24, 2017
Florida
1 review
0 helpful votes
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Somewhat disappointed
December 24, 2017

Some items were shipped promptly, but two others had shipping dates but did not arrive when they should have. One item was discontinued by the manufacturer, but it still was listed in the website. We should have been notified earlier.

Date of experience: December 24, 2017

About the business

Welcome to Tennis Express! Our team of specialists is here to help you get the most out of your game. Tennis Express is a full-service tennis specialty retailer based in Houston, Texas. For over a decade, we've welcomed customers from all over the w...


tennisexpress.com
Houston, TX, United States